I found out last week at a doctors appointment that my daughter had lice. I was prescribed a…read morechemical shampoo but the whole process seems so complicated, unsafe and I really wanted to get it right. My friend recommended Nitty Gritty and after a remarkably easy email exchange, I was set to have my daughter's lice removed by Kim. My daughter was a little bit freaked out about the idea of lice being in her hair. She was clingy and nervous but Kim's welcoming demeanor helped calm her. She also explained every step as she went and for my daughter it just felt like a day at the salon. By the end, my daughter said it was so easy and I was happy with the results. I definitely recommend the ladies at Nitty Gritty. The customer service was amazing, and they helped me understand what to do to prevent it from coming back.

I called Nit Picky and they fit me in for the next day! I had a wonderful lice removal technician,…read moreTaLia. She has had a lot of lice removal experience and is very nice to speak with. She came to me, I did not go to the salon. The only issue is the price. It costs $120 for each visit. I know that there is one company that charges a one time fee, (it is more expensive) but they don't charge again if they have to come back out within the month.

Scarlet is amazing! As a professional Hairstylist of well over 20 years, having very thick wavy,…read morelong curly hair myself, had a tremendous terrible experience for my childhood that I never wanted to relive obviously as a parent. This is something that was gonna cross our path. This is one of my nightmares, and I want to recommend everybody to go to this place, put yourself at ease your family ease, and let these wonderful people take care of you! Miss Scarlet was like a little hair, Angel I'm not even kidding! Her touch was seriously one of the most gentleness I've ever had ever! She was incredibly thorough, so calming, so gentle, so kind, so sweet, and literally put us at ease and relieved any anxiety I had. That's insane, because it was like overwhelming amount of anxiety! I don't know how she landed in this realm of the Hair industry, she has healing hands! Cannot thank her enough! Also, I'm grateful I have friends who are responsible and communicate well and we all look out for each other! It's normal to experience this- in IMPORTANT to address any lice contact RIGHT AWAY!! Some friends over last night with her child was honest and vulnerable to give us the heads up they found a bug this morning. I wanna remind everybody, it takes full responsibility, and honesty and vulnerability to address these situations in healthy respectful, diligent manner! This is not something to be ignored, do it right make sure you're in the clear! Worth the rate, this job isn't for everyone- TRUST ME! Thank you, Scarlet! You were incredible We are and were lice and nit free!!! Will follow suggestion on everything she shared

We tried the at-home treatments first, and it ended up being a waste of time and money. After…read moresearching online, we found this place. It's not cheap, especially with multiple kids, but it works. One and done. This is our second visit after several months. Diane was fantastic the first time and helped us again. She's incredibly knowledgeable and even showed us exactly what she was finding. Vanessa is helping us for the first time, and she's been great as well, very thorough and helpful. I'm especially glad both of my kids can be treated at the same time, so we don't have to spend double the time here. Hopefully this is our last visit, but if you're dealing with this frustrating issue, I highly recommend coming in and taking care of it right away.

I recently dealt with a lice infestation and turned to Lousy Day for help. Sara helped and was…read moresupportive and knowledgeable, explaining the lice removal process clearly. She used safe and effective methods, ensuring every nit was removed What stood out was their follow-up care, providing 30 days and tips to prevent future infestations and checking in after a few days. I highly recommend Lousey Day for her expertise and excellent customer service. Thank you, Sara , for making a stressful situation manageable!

They are very professional , helpful and quick. They helped my family and made everything pleasant…read moreand easy even though it was an uncomfortable situation.

With one call, Sophia has already given me lots of great info and advice even offering to take a…read morelook at some selfies I took for a socially distanced diagnosis - I love it! I now know some things to do on my own if I want to that seem pretty simple and helpful and I have NOT seen anywhere on the internet. I really appreciate Sophia's sense of responsibility re Covid and how to maintain precautions. I will certainly update any reviews as I move forward with this since I have very sensitive skin and I could be overreacting to an itchy spot on the nape of my neck or I could potentially have some little critters living there, either way, I am feeling much less anxious already.

Located right next to riviera spa with their own parking structure. 2nd floor…read more Ugh finally a good dermatologist. I've been suffering scalp itching for decades now and I never knew how to deal with it. Whenever I went to physicals doctors never really dealt with it. Finally decades later my primary doctor had recommended me to go to a dermatologist. They recommended me Julie iwasaki, glen iwasaki, good dermatologist. I called Julie's practice first and was shocked to have a 3 month wait. But something told me if she's booked for 3 months ahead she must be good. However I had an immediate skin condition that needed to be dealt with and went to good dermatologist instead. I honestly didn't have the best experience there. I had 2 doctors one wasn't helpful and the second was way better but overall experience I didn't like so waited for Julie's appointment. She was super kind gave me immediate solutions and asked me to return in 2 months. I'm excited to finally to find a doctor that is willing to work with me. On a side note, I found out doctor Gwen Iwasaki is her mother and a rare doctor who can speak Japanese. The caveat is she only takes medicare patients. I know there is a whole Japanese community desperately looking for Japanese speaking doctors so if there are any patients with medicare needing Japanese assistance I suggest trying her mother's practice.

I have eczema. When I had a flare-up, I'm grateful the doctor helped me do a lab test to confirm it…read morewas a reenactment of my eczema and not psoriasis. My first visit was only 3/5 stars -- but that's because I was in a rush, everyone was so busy, and I didn't come prepared to wait. But today was 5/5. I had a new appreciation for the three front desk ladies who did their best handling customer service despite being busy every moment of their workday. Dr. Iwasaki was helpful, and she didn't recommend that I try to rush my healing and depigmentation process (which was reasonable), but she still respected my wishes to try safe products to reduce the pigmentation. And it's good to be under dermatologist care / be monitored when trying a new routine, especially because there's so much predatory advertising out there. I got an exfoliant from her office, and I'll be trying it for the next 3 months with hopes to depigment my skin. I appreciate the warmth the staff showed today, and it's the main thing I look for when I'm already feeling anxious.

I've been going here over several months, and I've been very, very happy with their service…read more At first I was a bit taken aback; when you call, there are a lot of phone prompts, etc., to get through, and that gets me wary. They definitely are run like a business rather than a medical practice, which more and more is the norm. That said, once I got here, every aspect I encountered -- front desk, providers, medical support staff, billing, and authorizations -- was friendly, professional, and timely. This is the first dermatology practice that has given me the time of day regarding my hair loss. All the other dermatologists I've seen in the past 10 years have blown me off; one very seasoned derm told me to not waste my money and to "go to Hawaii instead." Another was practically offended when I asked for help with hair loss. RB Skin put me on a prescription and then took a scalp biopsy to find out what was going on. Now I'm getting scalp injections, and after a few months, my hair is growing in! I've had acne since I was 10 (a very long time ago), and they're helping me with that too. Maybe the best part is that I'm on Medi-Cal, and RB Skin knows what my insurance covers and how to get my treatments covered. If you're on Medi-Cal, you KNOW how hard that can be. All in all, I highly recommend this place. And they have lots of samples!

I reached out to the email address provided as a response and no one got back to me. I think that…read morethis was a bot putting in a customer service note so that yelp users would be fooled into thinking this place is trying to improve. No one got back to me so I do believe that this is a bot.

Service is great and doctor is amazing. Why 2 stars? Their…read morebilling folks are horrible. You may be served a bill 6 months after with crappy reasons like "oh your insurance didn't qualify for the full benefit and only paid X amount and therefor you owe us money." Usually billing is clear and there are billing codes for the services. But their billing department is either incompetent or turning blind eye. As a customer you would have no knowledge because the office will still charge you copay but you will never know if you owe them money because no one bothered calling insurance to see what was covered. If I was Dr Mckitty, I would either send their billing folks to training or simply hire a more competent staff.

I went in for a mole removal. The staff was super friendly! They asked me if I have any concerns in…read moremy skin. I had told them no I was just there for a mole removal. Dr McKitty entered & removed it in less than 5 mins! It was honestly quick & easy service. 0 pain as well. I had gone to a different dermatologist a month prior to remove a mole & it HURT SO MUCH!!! I am glad I found this office Dr McKitty has a 10/10 service quick & 0 pain!!!! I will definitely be coming back for more services. Her admin staff was also kind enough to give me complimentary sunscreen for my face!! Love it