Don't waste your time with this establishment. They are unprofessional as well as incompetent. I…read morehad a procedure scheduled there and called to verify pretesting information. First of all I called and was on hold for over 30 minutes and no one answered. I called back and went through the same thing again. I called a third time and finally got through to someone. That individual was clueless as to what was going on with my scheduled procedure. She told me I was scheduled for a different procedure than the one that was ordered. When I explained I was supposed to get a different procedure she informed me I was incorrect. I called the Cleveland Clinic to verify what had been ordered and I was correct North Shore had me scheduled for the wrong test. I called them back and phone rang for 25 minutes straight and no one answered. I waited 45 minutes called back and had the same result. I then called the Cleveland Clinic back and they put me on hold and tried to contact North Shore directly. They came back on and told me the offices were closed, that was at 3:23 PM and North Shore states on their website they are open until 4:00 PM on Fridays. North Shore claims they have won awards and are highly acclaimed, based on my dealings with them it must be for gross incompetence and unprofessionalism. Do yourself a favor and stay as far away from this 'medical circus' as you can. From what I can see they couldn't care less about their patients only the patients insurance and their bottom line.

Shoutout to the entire medical team at North Shore for their caring and expert treatment! The…read moreanxiety and trepidation leading up to my first colonoscopy was quickly relieved by the caring and thoughtful staff who soothed my naive fears. Dr. Tabbaa's And CRNA Rob's attentive care and treatment was amazing! Thank you all for my excellent care. All is well

One Health Ohio - Falls Family Care Review of Dr. Cubbison…read more (5 stars) I can say without hesitation that this review is for Dr. Cubbison only not for One Health Ohio, and that is because first of all One Health Ohio would get about a star maybe a star and a half, long waiting periods make you think that you're forgotten about and one time my wife and I just walked out we had other places to be and they were cutting into that time frame by not seeing us on our scheduled time but because of that I am only reviewing Dr. Cubbison for the simple fact that he is the best doctor I have ever had the privilege of seeing and visiting with. In a world where medical care can often feel rushed, impersonal, or transactional, he stands out as a rare kind of physician--one who truly cares about his patients as human beings. From the moment you walk into the exam room, you can feel his sincerity. He listens--really listens--to what you're saying. He doesn't talk over you, he doesn't dismiss your concerns, and he doesn't treat you like just another appointment on the schedule. Instead, he takes the time to understand what's going on, both medically and personally, and he approaches every situation with compassion and professionalism. Dr. Cubbison has consistently provided me with the care I need, including the medications that help me function and stay healthy. He does so thoughtfully and responsibly, always explaining why something is necessary and making sure I understand how it will benefit me. I've never felt judged, ignored, or rushed. Instead, I feel valued, respected, and supported. One of the qualities that sets him apart is how genuinely concerned he is for his patients' wellbeing. You can tell that he takes his role seriously and that he's invested in helping people live healthier, better lives. Whether it's answering questions, addressing symptoms, or simply offering reassurance, he always goes the extra mile--not because he has to, but because he truly cares. He treats every patient with dignity, kindness, and respect, no matter their circumstances. That alone makes him remarkable. But combine that with his medical knowledge, his patient-centered approach, and the undeniable compassion he brings into every interaction, and you have a doctor who is truly exceptional. I feel incredibly grateful to have Dr. Cubbison as my physician. He has earned not just my trust, but my deepest appreciation. If I could give him more than five stars, I absolutely would. One Health Ohio is fortunate to have him, and any patient who walks through his door is in very good hands.

Never again. I sat in the waiting room for an hour before I was called up and told the doctor…read morecouldn't see me cause she's allergic to dogs; I have service dogs. Keep in mind, they not only let us sit there all that time, it was also mentioned about my service dogs when I made the appointment. They immediately tried to schedule me somewhere else instead of trying to fix the situation. Keep in mind, it is illegal to deny service based on allergies or fear of dogs, per federal law (ADA). It turned into another hour of calling and talking to different people and them trying to "negotiate" with me. Read, they wanted to figure out a way to not accommodate us, while making it look like they were "working with us." I only needed to get a refill on meds. That was literally it. So, 2 1/2 hours later, and being forced to put my service dogs in the car, I finally saw the doctor and was able to leave. The whole situation was not only illegal, it was just plain unethical. You don't ask someone to be separated from their medical equipment. End of the day, it comes down to this: You can take Benadryl. I can't stop being disabled. You might have to suffer through some discomfort for the rest of the day. I'll be spending the rest of the week dealing with the physical, mental, and emotional fallout.

The care and compassion shown by the medical professionals here is top tier. Patient care truly is…read morethe priority.

I can't say enough good things about Xilient Health & Wellness in Cuyahoga Falls! I was nervous…read moreabout finding a new doctor for my recovery and medication management, but I'm so glad I found this place. From the moment I walked in, the staff made me feel completely comfortable -- no judgment, just genuine care. The office is beautiful, clean, and welcoming. Everyone there goes above and beyond to help. They even called around to local pharmacies for me to find one that could fill my specific prescription -- that's rare these days! My counselor/doctor is amazing -- so easy to talk to, understanding, and truly makes recovery feel supported and positive. Switching to Xilient Health & Wellness was honestly the easiest part of my recovery journey so far. If you're in recovery or looking for a provider who actually cares, this is the place to go. They make everything simple, stress-free, and judgment-free. Highly recommend! Again I was so nervous switching providers, especially because of the medication I'm on. They made switching so easy though. So if you need help with your recovery or you're tired of your current provider, I highly suggest you check them out! I'm so glad I did!

great company top of their business. efficient, courteous, professional. high quality service and…read moreskill.

I saw Dr. Thomas a few days ago. He was very rude to me and would not answer my questions, just…read morewent on to his next medical question. I had to MAKE him listen to me. He did not have good bedside manners, and I did not feel comfortable around him at all. My regular family doctor there is Richard Below, who is great, by the way, and is the only reason I'm giving this place ***! He has excellent bedside manners. Go see Dr. Below!

I've had back and hip issues all my life , I have gone to Roediger's chiropractic for many years ,…read moregot to be once a month until this past summer now it's back to once a week . Friendly and caring team , bought my granddaughter with me they were very kind to her , bought her to the table to see what the doctor was doing to Grandma. I've also sent a coworker to see Dr Roediger .

They had an annoyed tone and hang up on me because I politely expressed my concerns in the way I…read morewas handled, and it was quite shocking. I would have chosen a different time if it did not work or possibly gone somewhere else if I did not falsely believe I had an appointment for 2 weeks. I own a health care business myself, and could not imagine giving this poor level of customer service, and expecting to grow with new clients. I understand human error may happen, but there are proper ways to handle them that do not include blowing someone off and expressing blatant disregard and apathy to the situation. It is actually incredible how rude and uncaring the people on the phone were in handling a new patient. They literally hung up on me when I called to see why they canceled my appointment over a voicemail, that I made 2 weeks out, the day before I was scheduled. They said it was their error for overbooking and with an annoyed tone said do you want to re-schedule or not. I was not satisfied because I am very busy and I waited 2 weeks for an appointment that worked with my busy schedule while stopping lifting to rest my shoulder that I have concerns with. They waited to the last moment to even alert me they would not honor my appointment commitment.

I could never think of the right words to say how much Doug and Caley and the team of girls they…read moreput together to take care of my father. They were very good to my my parents. And on the day that my father passed they showed up at my parents house within less than 30 minutes of me calling them to help us navigate through all that while we waited for the hospice and funeral home . I highly recommend this group this company the team the people they hire . My mother and I would have had a way different experience dealing with all that happened without them . They were definitely a blessing .

If you are a minority woman this clinic is for you. I have struggled finding a OBGYN at Cleveland's…read moremajor hospital systems that look like me in the past. I know how important it is to advocate for myself especially when it comes to my health so once I found out they accepted my insurance I scheduled right away. They were able to get me an appointment within the same week. I saw NP Marshe and she was so thorough and kind. It was so easy to talk to her and she explained everything to me and really listened to my concerns. The office atmosphere is top tier the decor has meaning and statement pieces throughout the entire office. I love the intentionality behind the space. Check them out as they are all wonderful professionals.

Today was my first visit. I met someone at a community event a long time ago who spoke well of this…read morecenter, and a seed was planted that day. The Village of Healing Center is the first and only clinic for Black women in Cuyahoga County. They have services for pediatrics, mental health and gynecology and obstetrics. They also have primary care services. They cater to the black woman holistically. I am so glad I finally called and made an appointment. I was nervous at first as I prepared to switch doctors, and hoped I made the right decision. All that concern left once I entered. The young lady who welcomed was so kind and genuine and she said she was so glad I came. She knew I was a first timer and explained the process to me. The artwork is beautiful and every exam room is named for a different medical pioneer of color. It was cool to read the different stories. My provider was so dope! She was patient, kind and so understanding. She was encouraging and a great listener. I already made another appointment, and I am actually looking forward to returning.