They were very helpful with getting my husband on the senior bus for dialysis while I was working.read more

I've been using home care services for my father provided by Visiting Angels for about a year now…read more I was very concerned about having anyone in my father's home but I had no choice. I had to go to work, among other responsibilities! After checking out providers and services, Visiting Angels was highly recommended. I knew I wanted to utilize a company with a good track record in this field. The Cleveland office of Visiting Angels has been in business for over 14 years. I did my own due diligence, personally speaking with several current and former clients. I also took an additional step to contact independent referral sources to see what companies they spoke highly of. They can never give you just one company, but the Cleveland office of Visiting Angels was on everyone's top 5 list of referrals. Every reference that I personally called, whether from Visiting Angels or from social workers and referral sources, had great comments about their experience and/or their reputation. Now, as I come up on a year of service, I can happily report that my experience and that of my father, paralleled all of the good references. Their staff members, or caregivers that have been with my father, have been very attentive, reliable and trustworthy. He has his 'angels', as he refers to them, around the clock! He is happy and pretty content. He likes how they take care of him, and I like how responsible they have been. He is 93 years old; a depression era, WWII vet survivor; he deserves the best! I was also surprised at how focused Visiting Angels has been at regularly checking in with me by phone to see how things are going! They even use an independent company that called me to do a survey about the quality of their workers and the responsiveness of their office. In total, I can highly recommend Visiting Angels to anyone needing caregiver services for their elderly loved one!

My father was recently a patient here and spent his final days in peace and comfort, thanks to the…read morehard-working and compassionate staff at Holy Family. The nursing staff was responsive to his every need and checked on him frequently. The pastoral care he received was equally wonderful. Sister Margaret Mary, in particular, was so warm and loving toward him, and I was touched by her kindness. I'm sure she brought him much comfort! In addition, I was pleasantly surprised by how the staff took such good care of my family and I while we kept vigil in my dad's room. Between my brother, my mom and myself, we never left his side on the weekend he passed. The staff saw to it that I had a pillow and blanket to keep me comfortable while I slept there overnight, and they also brought me a phone charger when I needed it. One day, a staff member cooked my mom a grilled cheese sandwich just for her, because she knew she needed to eat. They promised us they would do anything they could for us, and they certainly did! When my dad passed away, we were all given a hug by our wonderful nurse, and given reassurance that he was no longer in pain. I could tell that one of the other nurses present was fighting back tears, which touched me, as well, knowing that I was not alone in my grief. I really just can't say enough good things about the wonderful people working there who make it their mission to provide comfort and care to their patients and their families. And the facility, itself, is beautiful, clean, and well-maintained. Nobody wants to have to bring their loved one to a hospice, but if you should find yourself looking for a facility to provide palliative care for your family member, you really couldn't ask for a place better than Holy Family.

Amazing place to work! Patient centered care and wonderful employers! They truly care about their…read morepatience and continue to provide the best care to them!

The care provided to my mother was amazing! From the first meeting to start services to the last…read moreday of care was exactly what I expected. Angels exceptional home healthcare definitely delivered exceptional service. If my mother or anyone I know ever needs help again this company is my go to. Amazing people that really do care!

From the owner: Angels Exceptional Home Healthcare specializes in nursing, home healthcare, aides, companions,…read moremedical appointments, meals, shopping, medication reminders

these gals are great!!!!!!!!!!!!! doesn't matter if they're helping you shower, dress, or make the…read morelunch or dinner to feed you.

I cannot say enough good things about this company. They started providing care for my mom once…read moreevery other week, eventually we increased to every day. Sometimes we had to change the schedule due to her appointments, or hospital stays and Taylor Made was always very flexible. The caregivers took good notes, connected well with my mom, and were thorough. The office staff are wonderful. During my mom's final illness - when we were not even using their services anymore -they called to check in and offer support many times.

Amazing company. Not only do they care about their staff they go way above for the clients. I…read morenever been happier with a companies service.

Caring Companions has some experienced care givers. They also have inexperienced care givers. One…read morethinks that hiring an agency will provide care givers with special training. This is not the case. A caregiver was sent to my home who had just quit a job as a hairdresser? She was not experienced at all with dealing with the physically challenged. She allowed my loved one to slip out of the wheel chair. The paramedics were called. If your caregiver reports off, the agency often times does not have a back up care giver. Many times you will need to make other arrangements with your work because no care giver is available. One week I had four report offs! It made going to work on time a very stressful situation. Depending on the circumstances, they often change your starting time due to their monthly employee meeting. Sometimes, no prior warning is given so you are frantic trying to find a replacement in order to not be late for work. Other times they will call a few days prior to the beginning of the week and say that they don't have anyone available to fill the hours that you need. This is an agency who staff a lot of care givers. How could they not have anyone to send? This happened numerous times with me. Most often, they do not send the same care giver. Your loved one can't build a relationship with their care giver because it generally is not the same person. I don't know who makes out their schedule?

I'm very pleased with the exceptional care that is given to my Mother. Her provider is Kim and…read moreshe's been nothing short of fantastic. She comes once a week for 2 hours and helps Mom with basic care such as showering and small tasks like bringing in the mail, light cleaning, etc. All the things that may sound trivial to the average person, but means the world to my Mom. I highly suggest checking out this service. Their employees really do care.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Mentor, OH. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Mentor and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

This facility never delivered any services to the patient. The first home health card aid was a…read moreno-show, with no warning. The explanation was that she "wrote down the wrong address." The second day of care someone else was assigned. No call, no show again. The excuse was that she "had a court date." The third day was the same story, with the same aid (April) who then said she "didn't know where the house was." She was defensive, unprofessional, and unapologetic about leaving the patient alone each day. Each representative, INCLUDING Margaret Ogbuji, the director, was dismissive about the entire situation. Home health care is NOT the business for these negligent individuals. They made an already difficult situation extremely stressful.

From the owner: Amara Home Care Services, Inc. (AHC) subscribes to the definition of health by the World Health…read moreOrganization. According to the WHO, health is a state of maximal physical, mental, and social well-being, and not merely the absence of disease or infirmity. The WHO also states that the enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being without distinction of race, religion, political belief, economic, or social condition. To that end, the personnel at Amara Home Care are committed to providing high-quality, compassionate health care and promoting maximum physical, mental, and social conditions in the homes of our clients/patients and their families.

Heavenly Helpers Home Care was negligent with my 95-year old father's care. My father is a WWII vet…read moreand had been using Heavenly Helpers as the agency providing his caregivers for two years. I had a phone spat with the head of the office, Terri Jochum, and because she thought I was demeaning, she cancelled my father's contract that day. Her actions left him without any care as of that day. The case manager from the Veterans Administration tried to intervene to at least get them to allow his aide to stay on for a few days while the family could arrange for backup care and Terri refused. This is unethical and negligent and put my father who was recovering from a bout of pneumonia at severe risk. I was appalled that they would do this and furthermore that they could get away with doing this. While Terri has every right to be upset with me, by canceling him that day with no backup care is unconscionable.

From the owner: A Heavenly Helper Home Care provides reliable in-home care for individuals needing help with…read morepersonal care, light housekeeping, and companionship. Here, we strive to give an exceptional level of care to all of our clients. Our agency is owned and operated by a registered nurse with 25 years of experience. A Heavenly Helper Home Care is fully licensed, bonded, and insured. We serve Lake, Geauga, and Eastern Cuyahoga Counties. We accept Medicaid waiver Passport, Buckeye, CareSource, United Health, VA, and Private pay clients.