We initially had a good experience with this company, but after having them return for additional…read morework, the experience quickly went downhill. Since the work was completed, we've had the finish on both our floors and banisters rub off and peel -- something that should absolutely not be happening after such a short period of time. The company did come back to repair part of the flooring, but because the crew appeared to be rushing to finish the job and told us the floors were safe to walk on before they were fully dry, visible marks and imperfections were left behind. They then had to return yet again to redo that section, and unfortunately, the repaired area still does not properly match or blend with the surrounding flooring. We also brought the peeling banisters to their attention and were essentially told that the issue was our responsibility and that we should repaint them ourselves at our own expense. Rather than taking accountability for the workmanship, there always seemed to be an excuse or an attempt to shift blame elsewhere. Throughout the process, we were also given contradictory explanations depending on the issue being discussed, and several statements made to us directly conflicted with what had previously been communicated. What has been most disappointing is the lack of accountability and professionalism throughout the process. We have photos documenting the peeling and finish issues, and these are clearly not minor imperfections or normal wear and tear. We simply expected the work to be done correctly and to last longer than a year or two. Based on our experience, I would not recommend this company.

Luis is the man. His crew goes above and beyond. Pricing and value is great. Usually it's…read moreimpossible to get quality work, fair prices, and a quick turnaround. With 1 DAY Refinishing they're able to deliver all 3.

We had a flawless experience! Jack was the nicest guy and the installers were wonderful. The…read moreinstallers really went above and beyond anything that we expected! Thank you guys!

5 stars!!!! I looked into 3 flooring companies and went with RiteRug of Reynoldsburg because of…read morevalue, selection and service. I had new LVP flooring and also new carpet installed. Earnest Crank helped us through the entire process and checked again after installation. The installation crews were timely, professional and skilled. Highly recommend!

We were having 2"x 2" tile installed . There was a small installation error and the new additional…read morereplacement tile was from a different lot and the colors didn't match. Joe assured us that he would rectify everything , which he did without hesitation. We decided to go with the 18" x 36" tile which was a better color match and do an envelope design on the floor. It turned out better than we could have imagined. We are extremely happy with the craftsmanship and professionalism of all the workers and would definitely recommend Carifa Tile. Description of Work: We had the shower seat torn out and replaced with granite. The seat front, sides and shower basin were removed and replaced with tile. Two grab bars and three shelves were installed.

We had two showers we wanted old, dated tile removed and new, large profile tile installed. The…read moreshowers were simple and straightforward. Carifa supplied the Schluter materials and installed them (Kerdi Board wall substrate behind the wall tile and Ditra Uncoupling membrane under floor tile). These are without an equal. There was a lack of communication during the home visit to prepare a quote. It was disappointing. We almost cancelled the entire project with Carifa based off that experience. The Owner, Joe, got involved when I called the Carifa office after no response from the salesperson. Joe listened to my experience, took over preparing an accurate proposal/quote. An important detail to note: each homeowner is responsible to select and purchase any tiles and certain Schluter products like edge or transition profiles. You can work with any supplier you want. The salesperson will steer you to The Tile Shop. They said they used to work at The Tile Shop. We had already purchased our wall and floor tiles from Floor and Decor. Carifa's salesperson started telling me we had purchased factory defective materials and subpar materials; something that is not true at all!! We had not picked up the tile from Floor and Décor yet so they did not "see" our materials but made these disparaging remarks. Why did we continue with Carifa? Because they used the Schluter products and had the installation craftsman. After getting past the preconstruction details Carifa sent Paco who prepared the areas where work was performed by covering all floors and furniture with protection. The same day Paco demolished and removed all the existing wall tile and materials down to the framing. Paco is a hard working, focused worker who kept our home clean during the demolition phase. No dumpster was provided during demolition and demolished materials were piled on our driveway until a dumpster was delivered a day or so later. After demolition Jack and Pedro arrived to complete the prep work and begin installation of the Schluter wall and floor products. I recognized quickly that Jack is a talented craftsman understanding that the products being installed under the finished tile are key to the final product. Jack kept us informed with everything he was doing including asking for our input regarding installation preferences. I cannot say enough good things about Jack. After he completed all the installation Carifa advertises they perform a "final walkthrough." It's also in the proposal. Jack completed all installation on Wednesday February 25th. On Tuesday of the following week, March 3rd, I had no communication from anyone at Carifa. There were a couple things that Carifa did not perform; sealing the grout that the proposal said would be performed 96 hours after the tile was grouted and reinstalling our toilet removed to install new floor tile. I reinstalled the toilet. I emailed Joe at Carifa of these items and asked for a (credit) for the items not performed. I never got a reply. On March 3rd I contacted Tom, Carifa's project manager, and asked for a status update and requested a date for the "final walkthrough." Tom came out the next day, Wednesday March 4th; one week after Jack had completed all installation work. Tom acknowledged that Joe had received my request/email for the deduct for work not performed and forwarded it to Tom. He spent a few minutes (literally a few) looking at both showers. Having performed hundreds of similar "close out final inspection walkthroughs" on projects I was ready to bring my Carifa experience to some closure. 3 weeks after the "final walkthrough" I received a final invoice that did deduct what I had requested. I promptly (the same day) paid the balance due. There has been no "thank you for your business" nor any communication from Carifa whatsoever. Here's my point: people who choose Carifa are going to pay a premium price for the privilege of having work performed. Carifa may use the finest materials available and have craftsman like Jack installing materials, but when everything before and after Jack is bush league and amateurish it sours the experience and make no mistake about it: you are paying for service too. The bottom line: would I choose Carifa again? Maybe. Having more 4 decades of high end construction experience I have not often been "the customer" but I know what a customer is. I moved forward with my eyes wide open hoping I would get the end result I sought after: two showers that will provide years of trouble free use. I believe I received that. Each person who has read this far will need to make their own decision. Lots of Yelp reviewers did not have this experience. My Ratings: pre and post construction experience gets a One (1). The installation work performed by Paco, Jack, and Pedro: I give Jack a 10, but Yelp limits the highest choice to 5 out of 5. Overall Carifa gets a generous three (3).

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

Hello, we are the SCALES Family " this was our first experience, trying true clean carpet and…read moreTile-( great quality) our experience with true clean carpet was very truly dirty at the bottom of the stairs" especially on the side door,and Jacob Blain got it as clean as it was before we moved in ....Jacob Blain is a great pleasant experience person everything was very truly amazing so when I need a cleaning I'll be calling you guys for a second cleaning, I would definitely recommend the technician ( JB) he's the Man...... THANK YOU AGAIN TRUE CLEAN CARPET AND TILE GREAT OPPORTUNITY GREAT CLEANING GREAT PEOPLE GREAT ON POINT GREAT EXCELLENT PRICES COME ON PEOPLE LET'S DO THIS ..... R Scales

Thank you Jacob for cleaning my carpet. It looks amazing! I will always call your company for…read morefuture cleaning.

We recently purchased a house in Galena that had a leaky basement and per the recommendation of our…read morereal-estate agent she recommended J&J do the repair in the basement to correct the issue (non-functional drain tile). Sid was our contact and directly supervised the work. He gave an accurate ballpark quote and was very thorough in explaining the issues and kept us up to date on the progress of work via text messages, periodic calls, and photos. Unfortunately, the job opened up some major surprises with the drain tile around the foundation as well as rotted floor structure around the chimney chase that was dumping water into the basement due to water infiltration. Sid's crew did an excellent job repairing the rotted structure in the basement that had rotted away. While this was a very expensive repair, however I highly recommend Sid and his guys. They do quality work and get it done quick. They also had good recommendations for other contractors that we need to complete the exterior work related to the structural issues (see pic below). Sid will also work with you (within reason) if you have minor changes to the work being done. We had a separate plumber (per Sid's recommendation) add rough-in plumbing for a future bathroom after J&J broke up sections of the concrete floor to replace the weeping tile. It made sense and Sid worked with us on that. Five stars.

They left my front yard a total mess!!! I'll be pick out rocks, spreading top soil & grass seed…read morefor quite a long time. and of course, then there will be the watering - time & $$$! I'll be lucky if the drainage pipes don't get smashed considering how shallow they are. very unprofessional, especially the workers!! think only 1 or 2 of them can speak English.

This is my before & after. This is an American of Martinsville end table that I grew up with. Now…read morethat it is back in fashion, I decided to bring it up from the basement. Very pleased with the result. The total cost of $591.25 was an investment. I could certainly buy a new end table for less, but not an authentic MCM piece that I have history with & I didn't want to do the work myself. Coup Restorations seems to be a go to place for this sort of thing. I wasn't in a rush & they were pretty straightforward with the process. Happy customer.

An antique caned chair with a broken back (more like a compound fracture!). Back of chair with…read moreinjury was a section of curved oak. Within the month the repair was completed and breathtakingly perfect!!! Could not be more pleased. Steve Coup and staff sure know what they are doing. Excellent service, clean shop, THE place to go to restore whatever ails your furniture. Cynthia A. Columbus OH

As a property manager, I work with a lot of contractors. David shines as one of the best that I've…read moredealt with. He's a straight shooter and knows his business. He's got a spark that reveals his enthusiasm for the work and was far more personable than dealing with one of the larger cookie cutter outfits. He's incredibly responsive and was out to look at the project within hours of my call to him. I would give this team high marks on every level. If you need basement work done, Edward Home Repair is the way to go!

We had foundational issues and looked around for prices. These guys offered the same quality of…read morework, parts and warranty as the big names. They do so at a much more fair price. I like the owner and moreover I like his passion for the work. Hopefully we never have to call him again but if we needed foundation work we'd call ehr. Word will get out and they'll grow so get'em while they're affordable.