Dr. Murphy-Ende is simply the best doctor I've ever worked with. I've worked with a handful of…read moredoctors over the last few years and Dr. Murphy-Ende really cares about you as a patient and as a person. She is also extremely thorough with her diagnosis and shares with you her thoughts and treatment plans ahead of time.

You are met with great, well trained doctors for all your psychiatric needs. They take various…read moreinsurances, send text and email reminders for scheduled appointments, work with large teams on problem solving in crisis, and have psychiatrists that specialize in complex challenging mental behaviors and needs. Seek out some the practitioners here if you are in the field.

Review of Madison Psychiatric Associates…read more My time at Madison Psychiatric Associates was disappointing, to say the least. I was initially passed over for the position, only to be hired three weeks later when the original hire abruptly left. From day one, I caught on quickly to the role and was consistently praised by my supervisor for my ability to handle tasks efficiently and stay on top of the workload. I maintained the "okay to call" file daily while my coworkers spent the majority of their time on personal activities -- including making memes, scrolling social media, and browsing for pets -- even during busy office hours. Despite my strong performance, I was abruptly terminated two hours into a shift without any clear explanation, even after asking multiple times. The lack of professionalism in that moment -- particularly from Trina -- was incredibly disappointing. Taylor, the office manager is also extremely rude. He came to me with something that he knew nothing about. An issue with something I did not do. When I tried to correct him on the info he came to me with, so that he was correct about it and he didn't sound like a complete idiot talking about something HE thought he knew, he had a disgusting attitude towards me and tried to argue with me. The office culture is unprofessional, with frequent gossip about patients, providers, and staff happening openly, even in front of patients. The work ethic of the front desk team (with the exception of the billing department and Kasey, the intake coordinator, who were respectful and supportive) was virtually nonexistent. Leadership seemed either unaware or unconcerned about the dysfunction. There are also serious concerns about the facility itself, including what appeared to be mold issues throughout the building. In short, the workplace lacks structure, professionalism, and respect -- not only toward employees but potentially toward patients as well. I wouldn't recommend working here to anyone seeking a professional and ethical healthcare environment. I'm a licensed esthetician of 6 years, I've been in healthcare for the last 5 years working at chiropractic offices to hospice and nursing homes and this is by far the most unprofessional environment I've ever encountered

Psychiatry billing is a racket. You automatically get a charge for both med management AND…read morepsychotherapy. I had a check-in appointment so I could continue receiving my medication. It ended up being a 30 minute appointment to catch up on any health or other medication changes, and we did NOT do any psychotherapy (I work with a therapist separately). I still have a $145 line item on my bill for psychotherapy that didn't happen.

I just got a call saying that no one has availability to meet with my family at this time, even…read morethough I didn't ask for a specific time. Any time in the future would have worked for me and my family. Our case is rather difficult, so I believe no one wanted to take on our case. I was given no information on where else I might be able to turn to for help. Finding this organization gave me hope, and I'm not sure what to do now. This is the first time I've ever reached out for any sort of therapy and it has been a depressing experience.

Excellent providers and clinic. Office staff Sue and Susan are incredible and work with you and…read moreyour insurances! Highly recommend Dr. Jeanne Bae and Dr. Melinda Bailey. This is the best family therapy clinic in all of Dane county with the best providers in the madison area!

The doctors are excellent, but the office is terrible. Good luck ever getting ahold of someone, as…read morethey never pick up the phone. I left a voicemail two weeks ago saying "I need to schedule an appointment, it's urgent, call me back ASAP." They called me TODAY, and not because they actually wanted to schedule an appointment, but because a medication of mine had been cancelled, *which was the reason I wanted to schedule an appointment in the first place.* They gave me the excuse of "not having enough information" to deem me worthy of calling back, which is BS. Firstly, it's a voicemail, it's a social expectation to *not* dictate an essay and keep it short. My issue was not something that could be summarized in a voicemail, which is why I said "urgent" and "call me back ASAP." Which, secondly, if a client *says* "urgent, call me back ASAP," you should *actually* call them back as soon as possible! Refusing to call back a client who explicitly says a matter is urgent is the height of unprofessionalism. I don't care how busy you are, put them on a high priority list. And while you're at it, how about instead of having us wait for an indefinite of time for you to call after leaving a voicemail, you put us on hold. The only reasons as to why an office doesn't have this feature, aside from technological incompetence, is if they don't have receptionists working from the time they open to the time they close. Which they should! I know doctor's offices have been extremely busy ever since covid, and that likely extends to mental health offices as well. While I'm glad this place got rid of the previously *incompetent* medical assistant, it is clear to me that the issues with Mental Health Solutions were not solely her fault. There are serious problems with the way this office is run and managed. They should consider themselves lucky that I don't have the money to file a lawsuit after their failure to refill my medication in a timely fashion (which, *despite* the bad weather and holidays, they did in fact have enough time to refill) was allegedly at least partially responsible for a car accident I was in in early January. I am not going to pursue legal action, nor am I making any accusations. I just think that it is a hell of a coincidence that I got into my first car accident the day that I ran out of ADHD medications. Again, this is all alleged, I am not making any accusations towards MH Solutions or any of its employees. Correlation does not equal causation, after all. I will not, and do not, hold MH Solutions or any of its employees at all responsible for this incident. I am merely stating my own personal experience and opinion, which has given me a biased view towards the company. If MH Solutions takes issue with anything I have stated here, I will delete this portion of my review with no rebuttal, though the 1 star rating and the rest of my complaints will still stand. I am not interested in any legal disputes. To my psychiatrist - you deserve far better than this establishment. Please consider switching to a different office, for the sake of your patients. Sadly, I will not continue being a client at this clinic for much longer, and will be switching to my primary care provider.

I have been going here for a while now and it's been nothing but great. Lauren Espie is amazing and…read morehas helped me immensely. Staff there has been really nice. Had a small rough patch when switching billing systems but everything worked out. I strongly suggest you go here if you need help. If one therapist doesn't work then try another. It's about matching styles of help with what you need. Best thing is to seek help.

ABSOLUTELY WONDERFUL STAFF!! Ketamine treatment at Edelica health has changed my life. If you…read moresuffer from depression, I CANNOT recommend Edelica enough....Thank you!!!! Jenna

I had my initial infusion on October 2nd and on that day I felt better. The next day, I got out of…read morebed with no problem and actually had motivation for the first time in years. I had two infusions that week then one each week for the next four weeks, then three weeks out and the next one is 5 weeks out. Since then, I've been practicing yoga 4-5 days per week, go grocery shopping, spend time with friends, quit whining and it seems that my fibromyalgia pain has calmed way down. My brain isn't as scattered as it used to be and I've become alert, more calm, with less anxiety. It feels like someone breathed life into me and I feel like a whole person. I'm thankful I found Dr. Kane and Ketamine Milwaukee. He has a great staff and I really look forward to my treatments not only because they help me, but I get to escape from myself for a while. It's a nice ride. One last thing. I'm on a fixed income. The treatments are a bit pricey, but I always make it work. Credit cards are good. I really couldn't care less how much they cost because you can't put a price tag on feeling well and having a life.

Unprofessional Dr. She was late for appointments in treatment of my psychiatric condition. Also,…read moreshe double-billed me and told me I was making up my symptoms.

I've been seeing Dr Brink for 6 years and she is very good. I like that she will give me options…read moreand discuss them, involving me in my treatment. Rather than telling me what I have to do, or just piling on more meds, as many psychiatrists will do to cover up their lack of clinical ability. The office experience is ok, but I'm a little puzzled by the fact that one part of their office is separated from the other part, which requires you to find the second part. Odd arrangement. Staff, however, are very helpful and polite.

I have been going to Regent Mental Health for 12 years. Dr Walters and Dr Crawford have been such a…read morehuge help to me. The office staff is wonderful always courteous efficient and professional. I highly recommend Regent Mrntal Health. Mark B

First visit I was worked in within a few days. Receptionist Cassandra went above and beyond to…read moreassure I was seen in a timely manor and that my future provider received my messages. It was nice to be heard and concerns acknowledged. I had a very thorough first visit with Katie Mccloud. She was so nice and concerned about not only my mental health but my entire well-being. I am so grateful to have found Psychiatric Services of Madison.

I've found the staff at Psychiatric Services to be excellent. After 3 years, I can't imagine going…read moreelsewhere. The office is a little outdated, but is perfectly acceptable. The receptionists are also great, and are friendly and helpful. Overall, I don't really have any complaints about this place, and it comes highly recommended.