If you think you don't need a travel agent because you can do it on your own- think again! Sheryl…read morehelped my husband and I plan a dream honeymoon. I had just finished planning every detail of my mostly DIY wedding and I wanted for once to have someone do the planning for me. I am used to planning my own trips but after this experience, I can guarantee I will be booking through Sheryl from now on! She took the time on several phone calls to help us choose the perfect destination (easy for her to do since it seems she's personally been EVERYWHERE!). I am an anxious planner and it was hard to hand over the reins but I'm so glad I did. Booking was easy, any questions along the way she was able to address quickly. She even followed up while we were on our trip (a Virgin Voyages cruise which we loved). Sheryl was a pleasure to work with and we look forward to many more trips in the future.

Sheryl worked hard to organize our Italy trip from beginning to end. Her suggestion to experience…read morean Eatwith was a highlight of our time in Rome. All the choreography of our movement was also spot on with drivers and a brilliant host at our Tuscany villa. The Axus app so much better papers that get lost or left. The options presented always allowed us to choose according to our budget. I appreciated the constant communication and organization. We look forward sharing with others.

If I could give them 10 stars I would! A friend of mine recommended Jean Duggar as a travel agent…read moresince their friends in Florida used them. I live in Minnesota however I tried them for a 3 week vacation which included a two week cruise in the Mediterranean. All during the planning Jean was diligent in helping arrange the land and cruise accommodations as well as the land and cruise tours. She was extremely knowledgeable and helpful. Her follow up and professionalism was outstanding! As it turned out our dream vacation was not to take place due to the Covid-19 Virus situation. Europe closed its borders and the cruise line eventually changed the itinerary and then cancelled the cruise. Throughout the whole itinerary change again Jean and her associate Terri again went the extra mile in rearranging the land accommodations and tours. Eventually my doctors advised me to not travel. Therefore a week before the cruise cancelled I was forced to cancel for medical conditions. It just was not meant to be. The Duggar Travel agency and Jean then took charge again to help me file the travel insurance claim. She was consistently following up to be sure the documentation was accurately submitted. I'm not sure if they even received any commission for cancelled travel plans and that didn't make any difference in their over the top service. Eventually the travel insurance company reviewed and paid the claim. I would recommend Duggar Travel to anyone who wants service excellence!

Rick is amazing! He is detail-oriented, patient, kind, and friendly. This was my first experience…read moreusing a travel agent and he made it easy. From the first moment I contacted him via a contact form on his website, he has treated me with respect and provided quality customer service. He makes himself available for you. He sent reminders for the deposit and when it was time to pay off the trip. He sent a thank you card after we booked our trip and he even sent my friend a birthday card. They have a cool app where you can make payments, but Rick also took payments via phone for those who felt more comfortable calling. The app also provides a countdown for the trip and a place to book excursions. I am very satisfied with Rick's service and the vacation he booked for us. I would definitely recommend Rick especially when traveling with a large group.

Wow.......I guess Rick the agent has changed his attitude from his 2021 and 2022 reviews because…read morethat was the worst experience i have ever had and miserable failure of customer service. I have Bipolar Disorder which alters your speach......you often jump from topic to topic and i am considered tangenital but re directable. I was diagnosed back in 2010. I learned very quickly that i needed to advise potential employers and anyone i dealt with on phone that i had the disorder - it also will make you talk louder which someone else perceives as yelling. Come to find out, people are ignorant of the disorder so does not matter much if you tell them or not.........however......i was calling based on those reviews......I did not catch that they were from years ago.....I would not book a Holiday inn from this guy Rick, let alone trust him with a 3 location trip to Poland........First thing i told him was i had Bipolar disorder.......1st rule of customer service is to listen.......went right over his head.........I made one very simple statement of I did not want to fill out passport right and that threw him when i told him i would prob go to library for assistance. I then shared with actual facts of friends that had recently gone to Poland and one to Japan who advised me even though I was not going until next may to get on passport work pronto as took a lot of time.........my friend that went to Japan had to wait almost 3 months...........his comment?? Don't listen to your friends........like they were idiots or making it up........they did go overseas so i am sure they were not making it up . When i went to pick up paperwork from AAA, they also told me to expect it to take at least two months...........I had specific questions for him.........he was talking about things i did not need to know.......such as telling me i had to make appt at post office. I already knew this as AAA told me that. In a much niceer tone............AAA asked me when i got paperwork if i wanted my photo done which i declined as i was in my work uniform and i do security and that type of unform not allowed on passport photo. I asked her if they would do the photo at post office when i made appt and she said yes, double checked and came back and said yes again..........Rick was telling me things i did not need to know.........I was callling due to complexity of having to book 3 separate lodgings for a 14 day trip as I was advised by family in Poland that for what i wanted to ssee, I would need at least three lodgings or i would be on train all day. Did i speak over Rick ? Yes, I did.........I had already told him i had Bipolar Disorder........and aside from that i did not need to hear what i already knew............he acted like i was a nimwit............and he can deny it all he wants but in short order (call was less than 3 mnutes), he basically said well he could not work with me if i was going to interrupt him...........ie, shut up or i won't help you and his vocal tone indicated same. I told him fine...........he was not the only travel agent in Clearwater Largo area.........I am quite sure someone else will be happy to deal with my speach disorder to get commission. When i texted him, he emailed me back that he "took offense" to me stating i said he told me to shut up , those were not his words............no they werent..........but words are words..............the tone clearly was that he was agitated that i interrupted what he was ssaying.........and with good reason.......i already knew what he was telling me..........well actually, he did not give me the truth even.........because i did ask him to confirm photo taking at post office and he claimed that they did not do it and i also asked him about the fact that the passport paper work says color photo...............omg...........he actually recommended that i book an appt with a PHOTO STUDIIO.............for a passport photo? He also gave me a location further from me........he told me to go to post office in Seminole.......the post office on Belcher road takes appointments and is much closer to me............he truly makes you feel like an idiot...............he also tried to tell me that i did not tell him about my disorder until later in conversation. Not so...........and i had three witnesses listening to conversation.........I told him a 2nd time as it apparently went right over his head the first time. I would not recommend him to a parakeet let alone a human being with feelings and i sure as heck would not recomment anyone with a disablity to call him..........because apparently, he can't handle dealing with you, if you have a disability............and in todays world, there are far kinder people who won't treat you like crap, just because you have a speach disability.

Costa Rica Surf Trip exceed every expectation we had! We only had 4 days for a first trip to Costa…read moreRica so we needed to make the most of every day. Costa Rica surf trip to on the challenge with excitement and care, curating our whirlwind adventure. We were given a variety of choices for tours, stays, and activities to choose from. Every step of the planning process we were able to give feedback, ask questions and have our needs met. We could have never planned everything ourselves to make such an efficient use of time. Plus, as oft happens on vacation, one of our chosen activities was cancelled due to weather. CRST alerted us, gave us a back up option for the evening (beach sunset tour) and secured a replacement activity for the following morning (dolphin tour). While we opted to try surfing, you don't need to. They create your adventure according to your own desires, interests and goals! I'm also really impressed how clearly this company is integrated in the local community, highlighting and supporting Costa Rican owned businesses and contributing to the growth of the Samara Beach area (and Costa Rica as a whole). I was worried about such a short trip being worth it, but I truly can not imagine a better experience. We did ALL the things and had a wonderful experience thanks to CRST's care and expertise. You won't regret working with this company to plan your own Costa Rica visit.

My friends and I just returned home from our week long trip to Costa Rica. The Costa Rica Surf Trip…read moreteam made it an easy and flawless experience from the beginning of the planning process, all the way to the moment we departed for home. The word "surf trip" is in the company's title, but they are so much more than that. The team customized a perfect itinerary for our group of not-very-adventurous people. From relaxing in the hot springs next to Arenal Volcano, to sitting on the sunny beach in Samara, it was the trip of a lifetime! The highlight for me was seeing all the animals in their natural habitats - baby turtles, sloths, frogs, and much more. So cute! The whole team, including their expert local guides and friendly drivers, made it an incredible vacation for us. I can't recommend CR Surf Trip enough to anyone who wants to visit Costa Rica.

AAA membership is well worth the money. With towing costs in excess of $200 you can't go wrong…read more Throw in tire changing, out of gas service, and battery jumping and the peace of mind is priceless! Yeah, you sometimes have to wait a bit, but that would happen even if you were paying full price!

Tried to get an auto policy quote and add it to my renters policy for a discount. Front desk…read moreignored me. I ask for the fellow who did my renters policy. Gone. The agent I got asked me nothing about my vehicle., just how much I pay now and with whom. An employee walked by and yelled that I looked like his mother. The entire interaction was as very unprofessional. I left.

We just got off Harmony of the Seas and can't thank Haley with Passport & duffle bag travel co…read moreenough for all the help and support not to mention patience booking our cruise. We had to rebook due to covid and Haley was extremely patient with us. We had many questions and she helped guide us. We were iffy about getting the travel insurance but we recommend always getting it. It def came in handy for our trip and was well worth the extra money. We highly recommend Passport & Duffle bag for all your traveling needs.

Thank you to Haley for making our very last minute spring break vacation happen! Somehow you…read moremanaged to find us one of the last rooms in Siesta Key that was a very short walking distance to the #1 Beach in America! We also enjoyed our time in Orlando-mixing it up made for a very fun vacay for our little ones. We will be contacting Passport & Duffel Bag for our next adventure-maybe this time not so last minute.