***Warning *** I would strongly advise against using this establishment. Our dog came home injured,…read moreanxious, and completely unlike himself. He did not receive his prescribed medication, was left out in bad weather, and suffered severe injuries to his paws -- the pads were split open, and he could barely walk for days. This all happened over the course of just three days. Since then, he's been anxious and fearful, even when we leave him at home for short periods. It's heartbreaking to see him this way after what he went through. We trusted this facility to care for our family member, and that trust was completely broken. I hope sharing our experience helps protect other pets from suffering the same.

I've been using this place for approx 15 years. I would not take my dogs anywhere else. The owners…read moreare very trustworthy, transparent, kind and competent.

I'm particularly close to Jessica & Tammy. But the other day I took my little dog in there to have…read moreteeth extracted. In the beginning we went over a questionnaire which I'm very hard of hearing as well as having bad eyesight so I wasn't really 100% sure what I was signing. I trusted that it was just a Q&A but with every yes answer racked my vet bill up to $2800 dollars which I didn't have. I spoke with the manager of the clinic who was extremely rude & wouldn't even listen to what I had to say. She kept talking over me. In full-blown tears I tried to explain to her that I could make payments but there's noway I could come up with that much money all at once. I asked if I could make payments and I was told no they don't do payment plans. I was broken at this point. I said well I'll pay what I can today and pay the rest within a couple of weeks. I was then told the chances of my bill being sent to collections was very high. I explained how I've been a long time client of theirs and how I've paid many high vet bills and have never not paid my bill. She then said in a condescending kinda way (Well actually yes U have back in 2025) I said excuse me but that wasn't me. That was someone who used my name as a reference. She was extremely rude. And that's an understatement. It made me want to look for another vet clinic. Which I'm in the process of doing. I'll miss the ladies at the front desk and a few of the vets & vet techs but I'm not going to continue to do business for a company who hires rude ppl who have absolutely no compassion for their clients.

Had a great experience at the clinic. Doctors were very knowledgeable and caring. The staff were…read moreequally as knowledgeable, friendly and caring. Gave me lots of respect and advice on a very complexed situation. Very willing to work with me on my options for care. No judgment on my choices or budget restrictions. I went in totally stressed out and feeling overwhelmed and by the end they worked with me to get the very best care possible.

I have used Pet Pals for years to take care of my cat. Pam is fantastic and truly cares about my…read morefur baby :) I highly recommend!

Have use them for years, so dependable, and helpful, my dachshunds just love Darren,read more

Wonderful experience! At most places, you pay for extra…read moretreats for your fur babies--but at Hot Diggity, you're investing in extra time for walks, cuddles, and play. I received sweet photo updates from her walks and snuggle sessions, which made my day! My girl is excited when we drop her off--she absolutely adores Carla and her husband!

What a wonderful experience for my pooches and my family! Carla sent pictures every day with…read moreupdates on how they were doing. My dogs were smiling in every picture, even my grumpy dog! I highly recommend this boarding business for the personal attention they give to the pets, and the pet owners. The dogs get to play, get socialized, and have lots of fun while you're away. Thanks Carla and family for loving our pups while we couldn't be there!

I have two 13year old Cocker Spaniels who I love and adore but they are older and very attached to…read moretheir momma. Usually, I have a regular pet sitter but this time she was not available so since K9 Country Club had been under new management for a while and the reviews were wonderful I decided to give them a try. We dropped in to get a tour and immediately we received a personal tour of the entire facility. We were very impressed! They stayed a week and were very happy and bouncy when I picked them up. K9CC was very accommodating and follow all directions for food and meds. Everything had been clearly labeled by K9CC and I had also requested my babies have a bath before picking them up. Randy, their groomer is excellent! He was very sweet and loving with both my babies and they loved him right back. They looked fluffy and smelled great! They were obviously well cared for and we will definitely return. Teresa Evans

I am writing this review to document my personal experience so other pet owners can make an…read moreinformed decision. My dog, Koa, was boarded at this facility on two occasions: July 3-5 and July 10-14. I cannot determine during which stay he became ill. When I picked him up on July 14, he was noticeably lethargic and not acting like himself. Later that evening, his condition declined rapidly. He became disoriented, was unable to stand to go outside, and his temperature measured 106°F. He was rushed to an emergency veterinary clinic and admitted immediately. Over the next several days, Koa's condition was described as critical. His white blood cell count was dangerously low, he continued to spike high fevers despite continuous fluids and cooling measures, and he required round-the-clock hospitalization. Multiple veterinary teams repeatedly prepared me for the possibility that he might not survive. I was told more than once that his prognosis was very guarded and that we needed to be prepared for the worst. He underwent extensive diagnostic testing, including imaging and a bone marrow biopsy, and ultimately required transfer to Washington State University's Veterinary Teaching Hospital for ICU-level and internal medicine care. He remained hospitalized for nearly a week. The drive to WSU was approximately an hour and a half each way, and I traveled whenever possible just to see him during limited visiting hours, not knowing if each visit might be my last. Despite exhaustive testing, no definitive source of illness was identified. Koa ultimately survived due to aggressive medical intervention, including prolonged steroid therapy and the advanced care provided by the critical care and internal medicine teams at Washington State University. His total medical expenses exceeded $12,000. The owner of the boarding facility was contacted on the morning of July 15 by my boyfriend to inform her of the situation and to ask whether any other dogs had been ill during that timeframe, as this information could have assisted with veterinary diagnostics. Although I am the legal owner of the dog and the individual listed on all veterinary and boarding paperwork, the facility owner never contacted me directly by phone or email. I would have expected direct communication with the registered owner during a medical emergency of this severity. To this day, she has never reached out to me personally. Koa survived, but his recovery was long and difficult. He required months of steroid therapy with significant side effects, including excessive thirst, increased urination, and loss of bladder control--none of which he had experienced previously. Initial attempts to taper him off steroids resulted in serious complications requiring further medical intervention. He ultimately required additional long-term medication and ongoing veterinary monitoring. The emotional distress of nearly losing a family member after trusting a facility to care for him is something I would not wish on anyone. Beyond the medical crisis itself, the lack of direct communication with me as the registered owner was particularly difficult. I am not making claims of legal fault or causation. I am sharing my experience. Pets are family, and facilities entrusted with their care carry a significant responsibility. I strongly encourage anyone considering boarding here to ask detailed questions about illness monitoring, emergency response procedures, and communication expectations. I sincerely hope others take the time to think carefully before entrusting their animals to this boarding facility.

left my OEB, Philip, at Gannet K-9 for a two-week board and train program. Philip had serious dog…read morereactivity--he would lunge and bark at other dogs during our walks, and it was getting really stressful for both of us. Elena, the owner, did an amazing job helping us work through that. She took the time to understand his behavior and gave him the structure and guidance he needed. I noticed a big change after the training--he's much calmer, more focused, and I feel so much more confident walking him now. I'm really thankful for Elena's help and highly recommend Gannet K-9 Training, especially if you're dealing with obedience or reactivity issues. She truly cares and knows what she's doing. Thank you again, Elena!

From the owner: Train with Heart. Board with Trust. Welcome to Gannett K9!…read moreWhere experience meets passion, and dogs thrive. My name is Elena Gannett, and dogs are not just my job — they’re my life. I'm an active Schutzhund (IGP) sportsman, training decoy/helper, and the Training Director of a local Schutzhund club. I live and breathe dog training every day, alongside my three German Shepherds (both working and show lines) and one feisty mini dachshund. My journey started with obedience classes and a couple of scruffy mix-breeds when I was a kid. After a career in professional beach volleyball, I returned to the calling I never stopped loving — dog training. Since then, I’ve immersed myself in the best the world has to offer — studying with top trainers, earning titles like CGC, BH, and IGP (with High Obedience, High Protection, High Tracking & High in Trial), and helping many owners turn chaos into clarity. Board & Train Programs – from Basic Obedience to Behavior Modification and IGP Private Lessons – customized training tailored to your dog and your goals Puppy Foundations – give your pup the best start Sport Training (IGP) – all 3 phases Safe and Structured Boarding – peace of mind when you're away My mission: To help owners understand their dogs, build real communication, and create a relationship based on clarity, respect, and joy. Located in Saint John, WA — serving all of Eastern Washington and beyond Call or Text: 512-688-0824 DM to schedule a consult!

Shani is truly the most caring groomer you will find. she takes her time and never gets impatient…read morewith my animals. She treats them just like they are her own and when my old golden was sick from old age she cried with me when it was time to let her go. Her little dog cuts are adorable too. You can't go wrong!

This is a great grooming service! My golden loves Doggy Stylz!! The groomer sings to her and…read morealthough she was traumatized by groomers, she is happy with this wonderful service.