Glad I found this hardware store nearby! Very well stocked, had everything the other stores I went…read moreto did not have. Super friendly and helpful personnel, great place to shop!

It's baffling that so many businesses push-back on mask-wearing, complaining the Governor made them…read moredo it or some nonsense about loss of personal freedoms. May I offer a more useful stance? First.. It might help to know that most people appreciate mask-wearers. They may not express it, because thanking someone for doing the right thing is peculiar. "Hey, thanks for not murdering me" (as example). See? It's strange. But here's why I believe masks are welcomed. Wearing a mask is an act of compassion, a chance to unite to defeat Covid through responsible stewardship of our own and our neighbor's health. I'm old enough to remember when working as-one-people for a common cause was how we expressed patriotism. A mask is a tool of resolve, of pride in that purpose. Unfortunately some seem more proud of pushing back rather than helping overcome what we're facing. That's what I ran into at the Do-It-Center Thursday. A young cashier behaved in an unbecoming manner and the store manager's example may have set the stage for what took place. As she rang my purchase, her nose in full view above a mask, hoping she'd cover properly I asked, "You 'do' realize that your mask is ineffective used in that way, right?" Had she made any effort to protect me I would have been grateful for the consideration and would have thanked her. But instead her response was to simply say, "thank you", making no effort to reposition the mask. More than a little surprised by her choice to disrespect an elder, I said, "Thank you for your compassion". Her response? "Thank you for your opinion". As if the transmissibility resulting in 2.5 MILLION deaths worldwide and a causal link to the efficacy of masks in slowing the spread was opinion vs fact. The young woman felt empowered to dismiss me, dismiss the risk, and she had no worry over repercussion from her employer who was on the sales floor (versus the upper level offices w/doors) on the phone and "not wearing a mask himself". Who knows what drives these behaviors, whether politics, selfishness, arrogance, ignorance or something else. But the manager was certainly leading by example. A couple points. 1) Anything the Do-It-Center sells can be purchased for less and can be picked up curbside in Spokane. 2) The reason people still go to storefronts is to support them. Masks are an easy way merchants can reciprocate. If I feel I'm being considered, that tells me a merchant values my patronage. But protection is needed from more than just employees. Customers with no face covering are present at every Colville retail store I've visited in the past year. Every one, and every time. Are they "all" unable to comply for medical reasons? Isn't it a merchant's responsibility to provide a safe shopping environment? We've all accepted that cigarettes can cause lung disease so, as a result, smoking is not permitted in public places; even in Colville. But a symptom-less Covid carrier can pass the disease invisibly in the span of a short conversation. In a nut shell: A disease that kills quicker than cancer, gets a "y'all come" when proper mask wearing is ignored. * If the fallout of mask-apathy eventually causes loss of sales, slighter hours of operation or reduction in staff.. * If shoppers increasingly choose Spokane over Colville, BECAUSE IT'S SAFER and LESS EXPENSIVE.. * If Colville businesses begin to falter.. ..will those who complain of masks see any nexus to their own behaviors? America's Covid death toll now exceeds 520,000. Is a mask worn properly really so great a thing to ask? To try and lick this thing, to safeguard the healthy lungs where the next mutation would hope to flourish, we must act like we're in this together. BECAUSE WE ARE. Thursday, with the store's entry posted with reminders to mask-up and stickers on the floor telling guests to protect one another by social distancing, it was the manager and his young cashier who fell short of doing their part. My purchases at the Do-It-Center are admittedly modest. So if I buy in Spokane over Colville, to the Do-It-Center it may seem insignificant. But the impact of withdrawn dollars elsewhere in Colville is a different matter. It will be felt. Because even in the maskless face of ignorance or indifference, merchants in so small a community "are" in this together.

I went into the Colville Sears Store to look at lawn mowers, I was greeted with friendly customer…read moreservice from James, one of the employee's. I had my kids with me but he made looking for the right lawn mower easy for me, even with the occasional interruptions of my kids. He was a Knowledgable salesman with a patient attitude. The store had a nice laid back atmosphere. I purchased a good quality lawn mower that has been great this last month. I would highly recommend stopping by the Sears store in Colville to check out their nice priced products and outstanding customer service. Joshua R. Colville, WA

I appreciate having a Sears store nearby ....the people are nice and there is never a wait to get…read morehelp. You can still get good tools at great prices, though the Craftsman ratchets are NOT of high quality that they used to be.

Very rude employees! Walked in to look at a few things I needed and was greeted by a grey haired…read moreolder gentleman by "what do you need!" Then while shopping I asked if they had a restroom and a younger long haired man made a very rude comment about "your the reason we don't have a public restroom". Stay away from this business! Rude employees and not customer friendly! I'm sorry I wasted my time going in.

Even though it's a national brand, it always feels good to support a locally owned business. The…read morestaff is top-shelf friendly and helpful - whether you're looking for a particular light bulb or vegetable plant. They know where it is and will take you to it with a smile. Their garden section is pretty impressive. Always plenty of mulch, compost, and plants on hand. And, again, the friendliest people. Prices are slightly more than what you would pay at a "big box" store but, supporting local is always good and the cost variance for driving further only to find cold, inexperienced service is just not worth it. Kettle Falls True Value has gained loyal customer.

Husband and I have used this business for around a decade for paint, glass, and the occasional art…read moresupplies. Always kind, courteous, &friendly, every visit, every order. Have not used them for picture frames, so cannot speak to that service. I happened to notice a couple of earlier comments about refusing service based on beliefs, and feel inclined to state that while I wasn't there, and do not know either the business owners or the reviewers in any intimate/personal way, never in the many times we've been there, ever come to learn the politics or personal beliefs of anyone at the counter, or the owner, not have they come to know mine. I cannot, in that case, fathom how anyone's personal beliefs came into play during a routine business transaction. I'll continue to be a repeat customer.

Have used them for glass and framing and screening for years…read more Very good service. Not ALWAYS super fast, but worth the wait. I DO NOT agree with previous reviews where they are rated poorly. Very good business, reasonable prices.

Great local store with anything and everything you could want. Newly remodeled and updated!…read more This place is a cornerstone in beautiful Chewelah.

I have need assistance my last two visits. John saw me come in and asked me immediately if I needed…read morehelp. He answered all my questions and guided me to the right product. He was cheerful, friendly and a great help.

Don at the colville location is the nicest most knowledgeable man he helped me when I needed help…read morewith yard work tools. Thank you Don

Specifically one lady who needs to go- she needs to be fired- she works the Horse section-…read moregrey/black/frizzled hair. She refuses to acknowledge or assist anyone I see her pass by- almost a year ago I had asked someone about the best type of salt block and the different properties- they said oh I don't know but *** is the best at horse info! I was super excited to speak to her but when she came over she was just plain RUDE. Looking at me like I'm an idiot exclaiming it doesn't matter- they're all the same- then proceeded to make me feel guilty to have even bothered having someone get her. Ever since then whenever I have been in that store- I see her and she will give eye contact and look away as if she wants nothing to do for an assist- walk other aisles to get around people intentionally. Why the hell do people take up jobs in a workplace where your job is literally to help, educate and inform about products and questions. North 40 I spend a lot of money- this woman likely has her paycheck paid by my purchases- she needs to be put through a social class or something because seeing her revolts me and changes my mood now- I'd rather spend my money at other branches. Seriously.

We hadn't been in the store since it changed owners, and the difference is amazing! The store is…read morewell organized and easy to navigate. The owners are friendly and helpful, and they have everything you could ever want!

We were passing through and the store owner greeted us along with her helpful staff. My kids…read moreespecially loved the tiny carts. We bought stuff to make fairy houses but could have bought just about everything there! Thank you for being so kind to my kiddos everyone! They felt so special!

Normally I have to shop at a big box hardware store - meaning I have a frustrating and not great…read moreexperience (and end up returning much of what I buy). When in the Newport area, however, going to the hardware store is a joy! I LOVE this Ace Hardware. The staff is incredibly friendly and actually knows what they are doing and how to help customers. To a person, I have found the staff to be absolutely wonderful. I was there again yesterday to buy some potting soil and they loaded 8 very large and heavy bags into my car (with a smile) and THEN - Jim, one of the owners came up to my car to shake my hand and introduce himself. I thanked him for creating a place where it is a pleasure to shop and where he has hired a staff of amazing and friendly people. As I told him - "I will never stop shopping here." GREAT place!

This place has everything! It's like a mini Wal-mart but in…read morea good way. My favorite part is that they have $.01 frooties (the fruit flavor style tootsie rolls) This is the only other place in and around Spokane that I can find these at (Jones pharmacy, next to Huckleberry's is the other). They also have a great selection of old school candies. Lemonheads, Abba Zabba, Chick o sticks and a whole bunch more. \

If you're gay, brown, or a woman, avoid this place like the plague. The staff is awful and will…read moremake your eye twitch so hard. It's giving sundown town vibes the way they look at you.