Came here for a tour a place looks amazing very luxurious very nice I love it I can't wait to move in on August read more

Miro San Jose Highly Recommended! I've had a great experience living at Miro San Jose. The building is always clean, modern, and well maintained, and the team is friendly, helpful, and always available when you need something. The pool and gym are excellent, and I really enjoy the fitness classes they offer; they make it so much easier to stay active. Overall, it's a wonderful place to live and I'm extremely happy here. Highly recommend to anyone looking for a great complex and community in San Jose! read more

Miro - Apartments Near Me - San Jose, California

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They have started charging for every little thing, and denying tenants the very perks they sold us on when we moved in. This place is going downhill fast since it was bought by a new evil corporate overloard. Run away. It's not worth the money they charge. read more

We have been living in Miro apartments for more than 3 years, at first we had a good experience with management and facility teams. However, they changed the management team last year and I have to say the current team led by Zara are the worst compared to the previous teams. Firstly, the elevator has a significant safety risk. We have experienced a falling down and stuck in the elevator for more than 30mins during a workday, and the emergency call function was completely down during that time, exposing a significant safety concern. Besides, the inspection proof of the elevator back then was also expired. Then the follow-up and discussion with management team regarding this issue was getting worse, they basically made tons of excuses and simply neglected our emails, showing lack of responsibilities of such safety concern. It has been such a waste of time dealing with the team without any valuable actions and outcomes. Besides, they charged $25-$35 package delivery fee each month, but unfortunately the package seldom gets delivered on time starting last year. Most of the time we had to pick up our packages downstairs even for the Prime packages. The good part is that building is new and facilities are nice, but be careful about the dishonesty and lack of responsibilities from the leadership of the management team. read more

If I could give 0 stars, I would -- but unfortunately, I can't. After living at Miro for over a year and a half, I can confidently say they don't care about their residents. Everything is strictly "by the book," there's no effort to go the extra mile, and forget about customer service. For context -- I've never left a 1-star review in my life. But this one? It's well deserved. Smoke-Free? That's a joke. People smoke everywhere -- balconies, common areas, you name it. After complaining for over 2 months, the best they did was tape some "No Smoking" signs on the doors. To make it worse, I have a pregnant wife at home. The health risk is real, but they clearly don't care. If it wasn't for her, we probably wouldn't even bother complaining -- but this is serious, and still, nothing but printed signs. Extra Key? Want an extra key for your partner, sibling, or parent? Forget it unless they're on the lease. The alternative? Add them to the front desk app -- but good luck with that. Half the time there's no one at the front desk, and you'll be stuck waiting 30 minutes to an hour for someone to show up. Pool Access? Paying for amenities doesn't mean you'll get to use them. They closed the pool for some random check-in event (which was free), and if you missed the email, tough luck. I showed up and was told, "Sorry, you can't go in," even though I pay for it every month. They wouldn't even consider adding me to the list because I didn't check in 5 minutes earlier. Shared Community? I have family living in the other Miro building, and with their permission, I can visit whenever -- except Miro won't let me. They refuse to add access to my key chip, even though we live in the same community. Trash System? Each floor has a trash chute, but it's constantly clogged, sometimes for days. The result? A disgusting, stinky floor until they finally get around to fixing it. The only bright spot here is the maintenance crew. They are always helpful, responsive, and show up on time when you need a hand with maintenance issues. They are the only people actually doing their job well in this place. At the end of the day, Miro is all about doing the bare minimum, taking your money, and leaving you to deal with the problems. Would NOT recommend. read more

The building itself is clean, well cared for, and the staff is genuinely pleasant, but the overall experience has changed. Since Sentral took over, many things that used to be included now come with added costs. If you are thinking about moving in, it is worth knowing that fully using the amenities may involve paying extra. read more

I've been living at Miro for about 9 months now and it's been an outstanding experience Security: Security is crucial for me, and Miro excels in this area. The building has a friendly concierge who ensures safety and provides a warm welcome. I don't have the time to deal with riff-raff, and I'm willing to pay for the comfort of knowing my car won't be broken into or face any shenanigans. The secure environment truly sets Miro apart. I mean having elevators that don't go to each floor is great. Community: Miro fosters a wonderful community. Many professionals live here, including several Stanford residents and attendings. The lifestyle team works hard to host events that create a strong sense of community, from wine tastings to poolside DJs. Customer Service: The management team here is exceptional. Special shout out to Isaac, Felicia and Shaun, in particular, has been incredibly personable and friendly, always going above and beyond to address any needs. The staff's dedication to hospitality makes living here a delight. Amenities: The amenities at Miro are superb. I've hosted dinners on the rooftop and get-togethers in the lounges, all free of charge. The dog park is always clean and odor-free, and the dogs are friendly. Events like the Robert Mondavi wine tasting and the Thanksgiving lunch have been memorable. And if you want a rooftop pool in San Jose, look no further--Miro has you covered. Convenience: The location is perfect, close to coffee shops, restaurants, and Downtown San Jose's nightlife. The freeway and public transportation are conveniently located, and the building even houses commercial offices, including a Starbucks. While you do have to pay for parking, the peace of mind knowing your car is safe is worth it. Most of the major hospitals are nearby and easy to get to Stanford, El Camino Hospital, Kaiser, Sutter. Overall Experience: I challenge people to find another place that balances security and modern luxury as well as Miro does. The artistic modern contemporary design and amazing build quality, combined with luxurious amenities, make this the best property in downtown San Jose for working professionals. read more

Miro - Easy to host events. And spectacular views - Apartments Near Me - San Jose, California

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I've been living at Miro for about 6 months now and it's been a great experience so far! Some of the best things about living here are the interiors and views. I love the floor to ceiling windows and my apartment (which faces south) gets a lot of natural light making it enjoyable to work from home. I've been to the new restaurant downstairs, Rollati (Italian) and it has a really great happy hour and a cool vibe. The dog park is super convenient - it's always clean and best of all, doesn't smell!! Also all of the dogs that I've run into are friendly. The real winner for me, though, is the staff. I looked at all of the buildings in the downtown area and Miro hands down won my heart. Everyone working here is so kind and have gone above and beyond to make my experience living here truly outstanding. I couldn't be happier with my choice to call this place home. read more

Miro - Outside view of the entrance and buildings - Apartments Near Me - San Jose, California

Living at Miro for 9 months, I've appreciated the easy-to-use app for amenities, the professional maintenance team, and the near-spotless facilities, all before mentioning the stunning views of San Jose and the Santa Cruz mountains. The decor? Top-notch. The only thing that might bump the rating down a quarter-point might be some of the residents. Despite the staff's efforts, some folks can't seem to clean up after their pets or acknowledge their own messes throughout the facility. It seems common decency is sometimes lost here. Ironically, the most vocal critics tend to be those with a sense of entitlement as vast as the views. Yet, a simple greeting can magically expedite your requests. Basic manners can be powerful, and I've never had a problem getting requests handled within a few hours at most. I'll also add kudos to the lifestyle team that works hard to host and create community for the residents with everything from wine tastings to poolside DJs. Overall, much like any experience, it's all what you make of it, but I found it quite easy to have a great experience here and it's well worth the cost. You get what you pay for. read more

Hi! I have been living here for 2 leases (15 months + 3 months) and I've loved every second of it. I really have to shout out Jessica for creating such a welcoming experience. She has been such a wonderful person when I need something for my apartment or just general questions about any event. She's always smiling when I walk in and she knows every resident by name. Truly a joy to talk to each time I see her. The staff here really make the experience whole. I also just want to say that I've never heard my neighbor upstairs or next to me so that's a huge plus. I also think the amenities are superb-- I've hosted dinners on the roof top and get togethers in the lounges. All of it is free! I've also enjoyed the events like I mentioned earlier. Robert Mondavi themselves came for an event (please bring them back) and they also hosted a thanksgiving lunch that was catered by the Italian restaurant downstairs. I have not met a bad neighbor ever in my time here and I look forward to living here until I decide to buy a home. The price is worth it Happy leasing! read more

We went there for the apartment tour on Saturday. In the middle of the apartment tour the agent mentioned his colleague was extremely sick (possibly covid 19) that's why he is wearing a face mask. I immediately thought what a bad idea to have a tour with him. Few hours later we were symptomatic. Very unacceptable ! Beside this issue the apartments were over priced and there were so many hidden fees. Their advertised priced did not match what they told us in person. Unbelievable ! read more

1) their package delivery service is the worst. you pay like $30 a month for a service that is free in other buildings. They delay your packages in their mail room for days at times and deliver it in front of your door even when you are on vacation. Its a complete cash grab. 2) Their washroom fans are terrible. Food and cigarette smells from other apartments will waft in and there is no on/off switch. Only way to turn it on is to turn on the shower. 3) Don't be fooled by their 'events' that they host. They've created a paid membership program on top of your normal rent if you want to go to most of the events. 4) The highest parking cost in San Jose. $285 a month read more

First of all, this property is absolutely stunning! Security: Being alone most of the time the security of the building and area is important. Miro is at the top of my list for security. Walking in for an appointment, there is a concierge at the front who will let you in and direct you. You will always be greeted with a friendly smile! While you wait: They have a beautiful art exhibit attached to the leasing office as well as comfortable seating. I can really appreciate the efforts to stay safe with sanitizer readily available for use while we wait. Customer service: I am in Awe with this management group. I want to personally shout out Ku for being so personable and friendly. This is also huge to me. When you live in a place having a friendly management group that is very diligent with your needs and show a willingness to help is exactly what I look for when considering. They definitely believe in hospitality. Overall, Miro is located in a perfect area close to many coffee and food shops as well as a Downtown San Jose's night life. The freeway and public transportation sources are very conveniently located. They also have commercial offices located in the building. So, far there is a Starbucks. Excited to see what else is to come! I can also appreciate the artistic modern contemporary design. The build quality also looks amazing! The amenities are luxurious to say the least. This is the BEST property downtown so far! read more

Miro - Apartments Near Me - San Jose, California

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I had a fun time at Miro. Right from moving in to moving out everyone here was very helpful. Renato and Sean helped a lot with all queries related to leasing , Nikki and her team with her lifestyle events which makes you connect with neighbors, Isaac Maria , Brandon helps you a lot with your day to day work and lastly package team which helps you with keeping package safe. Overall experience was good. No complaints. I know rent is bit on higher side but facilities given here makes it worth if i compare the experience with other places I have stayed or my friends at their community. I would encourage you all to stay here and forget about the rest in terms of safety, quality and service you get here. read more

The staff are professional and courteous. They have a strong commitment to security and cleanliness. The gallery in the lobby is a hidden gem. read more

The best property in San Jose! Not just by the appearance, stunning views and amenities but the service is top notch as well. Our leasing agent Noah was excellent with a super fast turnaround. Initially there was a problem with fuse tripping, but it was fixed very soon, and there was no other issue ever since. read more

My Spouse and I are living in the west tower and the apartment is amazing, we are pretty happy. The people on the front desks are very friendly and helpful and the ameneties are very nice. What i would appreciate beeing improved is the music on the pool. It is horrible sometimes and a lot of people are listening to their own music. It would be nice to have a sunny chill house playlist! read more

Lying staff just charges you a bunch of money automatically without asking you. Then they justify what they did after with a bunch of "policies" that they make up on the spot in order you cheat you out of every dime you have. It's like one of those scammy bars where they lure you in with promises of luxury but just charge you a bunch of huge cover fees. Miro Apartments is a terrible place to stay at. Beware. You will never get your money back. read more

The evening events are fun and the gym is great! Also, Jessica and the team are always very pleasant.

Walked into this leasing office and was treated with the utmost disrespect. Was told to wait outside for over 30 minutes while they helped a couple that came after me. Showed them my qualifying documents for the deposit, and they gave me a bad look and asked me to prove it with more identifying documents while the previous couple just showed them some random employment documents on their phone and passed instantly. I had three times as much documentation and a higher salary and they still asked me for more information. It was strange. Then my deposit was three times higher than the previous couple's deposit. I'm sure it was because I was a Black female, I felt they discriminated against my race when applying. There is no other reason why I would get such biased treatment. Stay away from Miro San Jose. Staff is discriminatory. read more

Toured this property not too long ago, and it looks like a great community. Although, things always sound and look good at first till you actually start living there. For the price they're charging it's definitely expensive. I'd pay this price if I was in Downtown SF but not in San Jose. Plus the extra fees they charge such as admin fees (because of their 24hr concierge and package delivery + their parking fees) you'll pay over $4500 for a 1 bedroom with about 650+ sq ft of living space. The unfortunate thing is, you're only renting. They do offer a few pluses for residents such as community gatherings, yoga classes and free gym classes with instructor. Sounds good but I'm sure those things fill up quickly because they're free and I'm introvert. As for the property itself, it's very well kept not because it's new but someone is always seen cleaning every area of the community which makes it feel that much more luxurious with hotel-style living. I rated it 3 stars due to its expensive pricing and most importantly, location (right beside the city hall with frequent riots, events, etc with road closures) If I had money to throw or corporate housing I would but at this time there are plenty of nice properties around the area that offers the same amenities for less price. read more

The most beautiful complex in the Bay Area, everything is absolutely stunning. Bobby was the best, he knew exactly what me and my boyfriend were looking for in our dream apartment. He was very welcoming and made our move in process extremely fast and easy. read more

Miro - Apartments Near Me - San Jose, California

Have been living here with my pet for several weeks, and here is my unbiased review: 1. They charge ridiculous prices for parking, and the EV charging is STILL NOT ONLINE. It is $275 a month for REGULAR PARKING in their garage. Usually parking should be under $100 a month if you're a tenant. I still cannot figure out why they would charge so much money for parking. It is a regular looking garage. They should offer car washes with that kind of money. 2. After ALL THAT CONSTRUCTION, they changed the west building INTO A HOTEL. The community is now unsafe from people who do not live at Miro. Why would you ever mix in non-residents with residents? What a terribly unsafe idea. During the evening, I can hear a bunch of crazy college students fighting in the west tower lounge, or shady-looking bikini clad escorts that are doing suspicious things with hotel guests from the balcony...the west tower is basically treated as some kind of Vegas getaway for other people, and it really makes the existing residents feel like their community is CHEAP, while the rent prices we pay are ANYTHING BUT CHEAP. The developers are just trying to grab money while they can. 3. Considering that we pay at least $600 above market value for a unit here, they could make the service better. They recently switched management to Align Residential from Greystar. During the management of Greystar, NO ONE cared about the residents. Greystar mainly let the residents' needs go. Staff was unattentive and could barely hold a conversation. Felt like a bunch of high schoolers were managing the building. During the management of Align Residential, SOME care about the residents but the staff is so passive-aggressive! Their security team INTERROGATES existing residents if they are standing in the lounge for too long. What gives?! I LIVE HERE. I can stand in the lounge if I want. This is my home for crying out loud, your concierge can't creep up behind me, and BARK AT ME like they're the landlords of the building...and start treating me like I'm a suspicious alien in my own home?! This is a home, not a military camp. Align Residential staff is so pretentious. For starters, they could chill out a bit. When I speak with them on the phone, they all sound like they're terrified to make a mistake or they're going to be axed. This makes them sound ungenuine. Mainly, a main factor that triggered me into writing this review, is that I was approached by a Align Residential concierge staff (she was short and had long hair with bright highlights), while I was in a hallway walking back to my apartment. She looked me down and snapped at me for "loitering" late at night. Jesus Christ, how do you talk to people like that?! I honestly felt like I was living in a encampment. I didn't know I could get yelled at, for walking and breathing, in my own home. Align Residential, YOU need to tell your front desk staff to start talking like human beings and treat the residents with respect. They need to be down-to-earth, as well as genuinely caring towards the residents. They currently feel FAKE, and FORCED to do their job. It shows in their terrible angry attitude. I will probably move out soon and hire an attorney to break the lease. If your staff talks to me like that again, and I will definitely SERVE your management with litigation. read more

I have been living here at Miro since February of this year.. Miro is a beautiful modern building located central here in DTSJ. I have had issues with cigarette smoke coming into my unit from another unit ever since move in (hence they have been here longer than me polluting my unit). Ventilation here is very good.. which is the reason why I can smell them literally as soon as they start smoking.. you can smell everything the connected neighbor is producing. Good thing is that it doesn't stay too long but the cigarette smoke lingers and makes the whole experience just worst in all possible ways. SECONDHAND smoking while living in a "smoke free building." I constantly have to wash everything way more than normal. Still my unit already has this dingy smell :( Worst part is how the new management is handling this issue. I have been ignored many times and only response I get is to notify the Concierge and they tell me they will check and nothing happens. They have once told me that vent is connected to multiple of units so im not smelling one unit in particular but then how am i smelling same smell over and over again since February? They smoke morning to night whenever they want. Recently seems like more smokers has moved in. I can smell it coming from nearby balconies into my unit without having open windows. So if you really want a smoke free building stay away from Miro... it can become your worst nightmare. The previous management GREYSTAR was very responsive and tried many ways to find the culprit with me but they were replaced by ALIGN in May. Yes I understand nothing can be picture perfect but the way you handle issues like this matters in these type of multi-housing apartment complexes. Few other things to mention is the trash chute on my floor is constantly broken... some neighbors do not understand how to use the trash chute and they leave it open which makes it hard to keep clean from flies and etc. Some neighbors with pets don't clean after them leaving stains and odor on the carpet. I did not know this building was intended to have units for Hotel stays.. if I knew I would have reconsidered. I rarely write bad reviews but felt this review was well needed to inform others like me who can suffer from toxic smell. The lease states "there is no warranty of a smoke free environment" and the response from management is very disappointing. Im hoping people can be considerate enough and not trash this beautiful building. Sound proof is not good at all.. you can hear everything.. but I guess that is pretty normal in CA. read more

Miro - Apartments Near Me - San Jose, California

Lived here for a year. Amazing amenities and a very social atmosphere. Great for pets. The art gallery, vicinity to Starbucks and rollati in the same building are great perks. They host fun events and pool parties almost every week and The staff is friendly and responsive. All repairs and concerns are handled within minutes with the repair staff on site. Gym and pool are beautiful and functional. Hands down the best apartment living in the bay area. read more

I love it here. Awesome events, great friendly staff, everything gets fixed pretty fast. Wish we had a hot tub but who knows maybe they will add it one day :) Also my dog loves the dog park and all the furry friends he made. Highly recommend! read more

Miro delivery lost my packages, just tells me there's nothing they can do about it. Won't even check security footage. Someone obviously stole it read more

Miro is an awful place that reeks of bad management. I did not like the customer service at the building. They rarely address your issues and ignore all your calls. They are deaf to the tenant's needs. read more

Living at Miro was a terrible experience. I did not enjoy the service here at all. I was charged extra fees on top of my rent, and when I asked the leasing office about it, they just ignored me. read more

I did not enjoy my stay at this location. The breakers in my room kept tripping and causing my room to go dark. Security makes tenants feel uneasy and tense. Did not repair my toilet when it was broken. read more

At first you see the location and it looks great, but you have stuck up management running the place. They never listen to your emails or calls and will not do anything to help you. It's extremely expensive to listen to rude staff complaining about your tenancy when really it should be the other way around. read more

Terrible service, not a great place to live in. Extremely expensive, and rooms that don't have working electricity. If you live here you're just spending money on nothing. I do not recommend Miro San Jose. read more

Miro is a fabulous facility.But after Greystar left.The Management went down hill.Of course move ins go well.But it has been a nightmare trying to get any issues resolved.What legally should take 21 days,has taken 3 months to get my deposit back.With almost 10 phone calls and 3 in person visits.Each person in the office,making promises,but never following through.The neighborhood is a nightmare.Three broken window break ins.And two attempted thefts,right in front of the building.And multiple times I had to call the police for my safety due to the homeless issues.And when I called the police because a homeless person was jumping on my car.He told me he was harmless.There are people laying all over the streets.And Starbucks next door is a haven for the druggies.There is constant drama.On my move out, the elevator broke and I had to send my movers cleaners and painters home.And although this was there error,they deducted for cleaning and 400.00 for painting from my deposit.I tryed to putty and paint because my painters were book.But when I went to paint.The 30 dollar can of paint I bought,was the wrong color because the girl in the office gave me the wrong info.Which I still have on my phone.The whole thing is a shit show.No one knows what they are doing.And they just make it up as they go.I also got threatened about my door mat.It was a fire hazzard,and if I didn't get home in 24 hours,which I work out of town.I would have money taken out of my legger.I called the fire department,and they said they have never heard such a thing.Note the 6 to 8 weeks free is just to manipulate you in.And then they will raise your rent until,you are paying back all and more.Corporate housing!!!!!Don't try to get any answers from Corporate eirther.They to,will never respond back,and pass the buck.Besides all of that.Greystar was wonderful,in the beginning.I met alot of nice people,we were a family.They took good care of me.Its sad,it gets to be all about the.money.Ripping up all of our community.I sure pray,this will stop and change. read more

Lived here for a long time with family. The leasing team mainly advertises the physical appeal of the building and some amenities, some of which aren't finished yet. The rooms look nice as well. However, they leave out the fine print. The concierge staff in the building are rude and behave like smart-asses. They all sound like a nervous wreck and are impatient in answering questions. I only talk to leasing staff because at least they are adults. A lot of the younger concierge behave like imprudent children. Makes residents uncomfortable because it feels like a hostile environment. I tend to avoid them and only talk to the older gentlemen and gentlewomen on the staff. After paying expensive rent, know that you will be sharing your building with a hotel that exists INSIDE the community. So there will be a lot of strangers coming into and out of the building everyday that don't even live here. You have to share the gym with hotel guests...which does not make any sense at all. This is because the owners of the building don't care about you. They just care about their profits. I expect that they will charge even more money to reserve amenities in the future, and charge residents for all sorts of small things that normal apartment buildings would give to the residents for free. read more

My boyfriend and I moved all the way from LA to SJ last week. My move in experience has been so great! We arrived at the apartment around 6:30pm because of a long drive. Robert was able to help us move in and let our movers get the access of the loading doc. We finished at midnight and Robert is still there. I never seen a manager who can stay so late to help you! So I really appreciate and glad that the apartment has a manager like Robert! Also, Bobby and Noah were very helpful to get things I needed for move in. I have moved in for a few days now and everything is sooo great! We love every part of it! read more