We had been to Salon image many times in the past and never had any issues. My daughter made an…read moreappointment the day before prom to get her hair highlighted (she was already a blonde). She had been chatting with the stylist beforehand via messenger sending pictures of what she wanted. Once she arrived the stylist said "that will take to long i cant do that, but i can do highlights....wellll that is what we booked for so cool. Once my daughter's hair was washed we saw the problem. Her hair was GREY with black splotches all through it. We asked for blonde highlights and she ended up with white/grey hair and black splotches all over her head. The root smudge was not done with a brush but done by rubbing the smudge on her fingers and just rubbing into her hair, which was then all over my daughters head and never cleaned up...The root smudge was BLACK, not even close to what it should have been...We had to go to another Salon who said they cant even fix the HORRIBLE job for 6-8 weeks. On top of this, we have called twice and no manager has ever contacted me... PLEASE SHOP AROUND and find a salon who has stylists who knows what they are doing.

Brooke W. did my hair, and she was amazing!!! I had had enough of my pandemic long hair and have…read morenot had a cut for about 2 years. I have thinning, stick straight grey/black hair and have come to terms with it. I usually have it layered and have it done 2 to 3 times a year. Brooke took her time and asked me questions on how I wanted it and the length of it. She made me feel very special, something that I didn't think i needed. I did not feel rushed; I felt pampered and valued. WOW!!! ALL THAT FROM A HAIRCUT!!! I definitely will be coming back and will be giving recommendations.

I've been going to Glam Salon for 10 years... need I say more. Dana and her crew of stylists are…read moretop notch. I highly recommend this salon.

There's a reason why every review is 5/5 at Glam Salon and Spa . Dana Davis is the best. If you can…read moreget an appointment I highly recommend Dana. I don't have to say a word and she gets it every time. There's a reason why I smile BIG every time I leave Glam Salon and Spa.

I give this service minus 3 stars. Poor customer service skills. Allows personal feelings and…read moreprejudices to interfere with business. Demonstrated poor hygiene practices and is dishonest. She lies to your face and is know to have fraudulent business practices. I can provide proof of every word written here. I have screen shots of each time she when in and changed something in the fresha system. It's awkward because she couldn't change the dates or the requested payment didn't make sense. Christian Johnson is not to be trusted !!! In my opinion. Oh I also contacted the Better Business Bureau. I arrived at 9am and asked if it was OK to bring in my coffee. She said yes. I sat down. And instead of asking me what I wanted to see, she tells me we're watching "Fire". I said nothing. I had my tablet so I could ply games. Or listen to my phone for music or movies or something. She was parting my hair and I offered to assist with the center part. I know the center of my head. She gave me the comb and I did a quick part and gave it back. Ialso offered the ear to ear but she said she had it. She made several phone calls and texts (hands free). She also received several calls and messages. About an hour and forty minutes in a young man cam into the shop. She told him on the phone that he needed to call back at 4pm. She reminded him of that but he said that since he was in the area he decided to stop by. She told him to have a seat. She stopped working on my hair to go speak to him and put her hands through his locs without washing her hands then she returned to her place behind me as if she were going to start but I watched every step until she got near me. Then she said "Yes?" I asked "you mind if we take a bathroom break? " She said sure. So I was hoping they would be done with their talk and she could walk her hands and we could get on with our day. Upon my return she put the towel on my shoulders I asked ma'am please before you start could you wash your hands hands? She began stuttering "yyes of course. I need to go out to my car." While she was out there, I spoke to the young man. I said I am a nurse and before we go to our next patient we wash our hands or use the alcohol based jel. He states that he undestood with covid and all. When she returned she had on a child's head set on her head covering her ears. It had blue teddy bears on it. She went over and said something to him and he left. Then she stepped behind me but not close enough to do any work. She states that she is not going to do my retightenings. I asked why? She said let me come around front. Basically what she had to say equated to a word salad. I asked her what did I do? "I asked you to was your hands. I have a right to request it. You didn't even wash your hands when you stopped my service to touch him. " She said I'm not doing your sisterlocks! I'll just give you a refund. I'll send $200 and $600 back to your card and I'll zelle you $100. The deposit is non refundable." I said " how is th... by this time I am so angry I am in tears. This female is cheating me out of my money and talking about her policy. If she can cancel an appointment in the midst of the appointment but keep the deposit where this is beneficial to only her and deceptive to the general public Is it moral? is it legal? Is it ethical? After 20 years of military service I'm disabled but not so handicapped huh Christian? I love supporting our black businesses however, when it's our own selling us down the river we have to let our people know. BTW She never zelle'd me anything. She kept the extra $100. and sent me the email about it that night.

The appointment was easy to schedule. The service was great and I got the information on how the…read moreprocess and what to expect at my consultation. The day of my appointment everything worked as it was supposed to work. We during the time and it felt comfortable.

At 75, some weeks this is the most fun thing I get to do. Great owner and fine stylists. Easy…read moreparking. Moderate prices.

I went here for the first time the other day and had a hair appointment with Kelly. She did…read morefantastic, she worked with me, I was unsure of what hair style I wanted and she worked with me and my uncertainty. The result was fantastic! I feel better about myself than I have in a long time. I will definitely be going back in the next couple of weeks The rest of the staff was nice and friendly as well

Very friendly staff; they treat you like family. They do a great job. My manicure and pedicure last…read morea long time; the polish doesn't chip

Wonderful staff!!! Everyone is so friendly. They do a great job. Prices are reasonable.read more

Saw Rose for a perm. Turned out beautifully! I love it!!!!! Would definitely recommend.read more

I went to see alfred at accents salon and he made me not only look but feel beautiful. I have been…read morewanting purple hair for so long and he made it happen. He was so professional and talked me through what his plans were for my hair and made sure it was good with me. He also took his time and didn't rush through the process which i have found so many stylists seem to rush. I am so excited to have alfred in town. I would recommend him to anyone.

Great facials, lash lifts, and head spa here. Amanda is great, very nice and friendly. Good hours…read moreincluding Sat/Sun, which is hard to find in the area. Highly recommend.

I had an eyebrow and lip wax with Madison, as well as an exfoliating hand treatment. Such a cute…read moresalon! Madison was attentive to detail and created a relaxing environment. She left me with some under eye patches to take home:) would come again for sure!

I think that this is one of the nicest salons I have ever been to. Rhonda is a wonderful person and…read moreruns the salon like a family. I know the clients feel like part of the family as well. Recommend for color, cut and listening to what the client wants.

Wow wow wow! I cannot say enough great things about this salon and Stephanie…read more I was in town visiting my parents from Richmond ,Va, where I've had my hair done by the same woman for the past 7 years. I am in the process of moving, so decided to check out Salon 16 because I was in desperate need of a highlight and hair cut. I was very skeptical and apprehensive in having someone else do my hair, as mentioned I've been seeing the same woman for years. I am also very particular about my blonde hair, the toning/conditioning treatment, and all the fine toothing things that comes with bright blonde hair. I read amazing reviews about Salon 16 online and they were spot on. First off-Stephanie is amazing. Not just an amazing hair stylist, but incredibly friendly and personable; I really enjoyed talking with her for a couple of hours. I told her exactly what I wanted and she delivered! I had just about a full highlight, rounded long layer cut, toner, and a conditioning treatment. My hair came out absolutely beautiful and healthy. No brass, no yellow, no damage, and no over processing. It's really just perfect. Again, this was the first person to touch my hair aside from my normal hair dresser and I was blown away. The best part? It was leas than half of what I paid in Richmond. Normally I get the same services for a little over $400 with tip. $190 at Salon 16 and just a fantastic of a job. I highly recommended this salon and Stephanie if you are particular, have blonde hair, or on the fence about visiting...just go! 10/10