The preventive maintenance work they did was adequate. As this work was being done for my sister, I…read morewas unfamiliar with the filter size and asked the tech whether he had a replacement filter on his truck and he said no. I asked him to tell me the size so I could run to Lowes to get one for him to install. He gave ne the size and I drove and purchased the size he indicated. When I returned, he told me he 'found one' in the corner of he basement and installed it. He then left. I took the new filters down to place them near the furnace for the next change, and found that he had put an oversized filter in the slot, leaving 5 inches protruding from the filter slot. This is shoddy work. He was too lazy to measure the correct filter size, and took a shortcut so he could leave. I measured the filter slot for the correct size, and did the trip back to Lowes for the proper filter. I wouldn't recommend them.

I'm not giving a one star on service because they couldn't locate the issue. They came out on a…read moreSunday for an emergency call. I totally get there is an up charge but $639.63, that seems a bit outrageous! I own a vacation rental business and emergency assistance is needed from time to time. As an example, Halco ( heating company) came out on an emergency on a Sunday last year, couldn't fix it and charged me $150! Why didn't I call them, you ask, I was out of town and my partner took care of this. Halco was out on other emergencies, so they couldn't come out. I just can't see how this company can justify that amount of money? BTW, Dan, my now main heating guy, came out on Monday and was able to do a temporary FIX for a $125!!! The house required a new unit and he put one in one Wednesday, at such a fair price! No fix $639 vs. temp fix $125.!!!!!!

We had problems with our furnace. We called four different places, three didn't answer and one…read morecouldn't come for ten days. Called Pal-Mac and we had someone there in thirty minutes. He got the furnace working until we got the new one installed a few days later. Came on time, worked quick and it was done by lunch. Very good price. highly recommend Jim and his crew at PAL-MAC HVAC.

When our old furnace quit during this unusually cold period, we called another heating contractor…read morewho told us it would be 3-4 days. With this cold & no alternative heat source, pipes became an immediate concern. Called Pal Mac Plumbing & Heating and not only got a quick callback but they came out to assess the situation the same day. A few hours later, we had a quote & accepted. They located an appropriate furnace and installed the next morning in about 4 hrs, including integrating it with our existing central air. Very organized & efficient install & cleanup. Heat distribution was immediately better. They called back later to ask about how it was working. The most customer oriented contractor we've ever delt with.

I am not known for poor reviews but this is one of them…read more Hired Isaac a couple of years ago for an inspection and cleaning on our furnace, tankless water heater and air conditioner. Was pleased with the service so we bought one of their expensive maintenance plans. First of all, you have to call them every year to return for a cleaning and inspection. They should call us to schedule service thru their expensive plan. Fine. We are considering moving so I called for an inspection and cleaning. They wouldn't do the A/C bc it was February. Again, fine. Well the nightmare began. Now keep in mind everything worked perfectly prior to this service. Again, cleaning and inspection. Tech started inspection. Soon I heard a half hour of very loud metallic banging. I asked how it was going and was told he was trying to free a part to clean and check it. In the end, couldn't get it. Specialist had to return. Specialist returned and said igniter was bad. Changed it and it cost $162 which was the cost after the $600 maintenance plan previously mentioned. Pretty quickly we noticed more trouble. No hot water for a number of minutes. You may say no big deal but try running your bath for 3 to 5 minutes bf you get hot water. This happens on every faucet too. So we called again. Tech came and now found a bunch of gas leaks and the heat exchanger was bad. Cost $300 after their wonderful $ 600 maintenance plan. They also repaired some of the gas leaks. Said RGE had to fix another one. RGE came and said no leak. Hmmmmm... And I can't help to wonder how much of this is a result of the first Tech banging away full force on a very intricate and fragile piece of equipment. And we don't even have the new heat exchanger installed yet!! No call with an update, no call to schedule appt. Nothing. 2 months ago we called for an inspection. $500 later (not including the investment in the $600 maintenance plan) we have a non properly functioning water heater, no appointment and no plan. So much for hiring a big company for expertise, service and peace of mind. Ill update when, I mean if this gets resolved.

We had Isaac install a solar voltaic system. The system came with a performance warranty. I have…read morereason to believe one string is under performing. Isaac tech came out to explain they no longer install these systems. I keep getting promises about a return call, that never materializes.

Kiefer plumbing was able to install a new hot water heater the same day I contacted him. I didn't…read morehave to go without hot water for a second day. He worked until the install was complete. The installation was not without problems but he was able to complete it. I am pleased with his ability and promptness, Donna E.

We had a broken garbage disposal and we were back in business by the end of the day , great service…read moregreat pricing super dependable . We couldnt be happy with our service . 2 weeks after we needed new valves for our washer and dryer and we called Kiefer . If you want someone who goes the extra miles he is your guy . Thanks Kiefer C.S./S.P.

Horrible attitude.. Didn't tell me anything that was going on with my furnace, said it was running…read morehot but he didn't know why and then it quit working as soon as he got his money and left... and now I am left heating a whole house with a pellet stove because I cannot afford to bring someone else in to FIX it...

Summit Burner Service did a super job installing a new steam boiler system for us. They…read moredisassembled, removed and hauled away the old boiler and piping. Installing and piping the new boiler took several days including all setup and tuning. We, my wife and I are so pleased with the experience and of course the installation. We're ready for winter, yeah, thanks to Summit. I've included a couple photos of our new Burnham Megasteam boiler. Excellent work!

Initial response to Inquiry was prompt and an appt was scheduled. However on day of appt, they did…read morenot show up and I messaged to find out they had an emergency roof project since 7am so can not come out and would need to reschedule. I completely understand that their emergency roof project is a priority and we can not control Mother Nature. They apologized and I said I could send pictures for an estimate. I mentioned I would appreciate knowing ahead in the future since I also had errands to run for my business but waited since appt was confirmed. I then received a response that the owner no longer wants to pick up my project. We all have emergencies and work to do. It's just common sense professional courtesy to notify others when you can't come out, have an emergency, or need to reschedule rather than keeping one waiting without any notification. Then cancelling because someone tells you that it would have been appreciated if you notify a client ahead of time that you weren't going to show up. Though they may have been great with someone else, I will never know since that opportunity was lost with me.

Highly recommend this company. When our skylight was replaced, there were gaps in the drywall. Hub…read moreChan Remodeling insulated it, fit new trim and sealed it. They did a great job and prices were very reasonable. Will be using them for more projects.

We have had some plumbing upgrades done recently and have hired Superior Plumbing to help us with 3…read moredifferent projects. I found scheduling to be reasonable/ someone does return your calls and sets up your appointment. I've found the work done to be high quality at a reasonable price. Our service person-Jesse-was amazing.... Professional, personable & proficient at finding solutions to some only issues in our older home. We are hoping to have him return soon for the next project. I'd highly recommend Superior Plumbing!

It's in their name- Superior Plumbing Service towers over their competition due to their stellar…read moreplumbing repair and installation. They have been impressing their customers for close to two decades, and it's easy to see why. Their competitive prices, wide scope of service, and adept technicians make them the clear choice for any of your plumbing needs. It's been an honor providing Phil, Gillian, and the SPS team with storage solutions for their projects.