I received a text message to confirm my appointment 4 days prior to said appointment to which I replied 'yes' - confirming my appointment. Showed up to my appointment 5 minutes early only to be told that my appointment was not confirmed via telephone by the office and was given away. They refused to accommodate me when I produced the text message confirming my appointment from 4 days prior. I am finding a new dentist. read more

Dr Levine and his staff are very professional. The office is immaculate and clean. I usually get in at my appointment time with no wait. I never felt pain which is extremely important to me when I have dental work done. Thank you Dr. Levine. read more

So what do U do when when you're visiting a area for a few months & U crack a cap Well I can't tell U how Great the Staff at Mission Hills Dentistry treated me, from the top down Dr. Andrew Levine, his assistant Jessica & staff made me feel like I was a patient for 20 years & my New Cap fits Perfect Yes they get 5 Stars because they're that Good read more

We were patients. We were referred to oral surgeon for wisdom teeth extraction, only to find out right before extraction the oral surgeon was not covered through our insurance. They wanted $100 for visit or $1200 cash. We opted to leave. Mission Hills felt they had no fault even though we requested an in network referral. Insurance issues, incompetent staff, lack of insurance knowledge, no patient loyalty... very disappointed to be treated as such even after several years of service. read more

I would give 1 star because of the dentist but the hygienist deserved a better rating. the hygienist is really good BUT the dentist herself is the worst ever. Tthe first thing they do is want to take X-rays even if you recently had them. Then den comes in spends minutes and then has the technician give an expensive treatment plan which confirmed by another dentist was unnecessary. read more

Best dental office in Naples, Dr Moorefield is a true perfectionist! Courtney is an awesome hygienist. Great people overall would recommend.

Way over priced. For quad cleanings. Nice office and staff but still does not justify pricing. Call around to other offices and compare prices. You will see for yourself the difference in cost. read more

Updated: Londy to the rescue. He patiently went over what would be done, looked up what our insurance would cover, and did an excellent job. Still think the front office needs an upgrade, but the dentist and dental hygienists help offset that frustration. Original review... Not impressed. Although they are in network for our insurance, they didn't know what would be covered so they over charged us and then took more than a month to refund the difference. On the second visit, they called at 9:45 to tell us we were late. When we there at 9:55, I showed her two texts from their office confirming our 10:00 appointment. She says "yes, but you were supposed to be here early for X-rays" never heard such and was not told that. Then, she pulls up the information and says "so this is your first time here". No. Clearly the front office needs help. read more

I was told when I confirmed my appointment that I "MUST WEAR A MASK and sit in my car and call them to check in." Again, I called to ask if my husband come in with me I was told no! NO ONE IS ALLOWED to sit in the waiting room, that all patients are taken into their treatment rooms. When we arrived, I had to leave my husband in the car. As I approached the check in desk there was a man seated in the waiting room, wearing no mask. As I then proceeded to check in, another man came through the entrance, no mask on, and proceeded to not stand 6 feet away from me at the check in desk. I expressed my concern to the ladies at the desk and they did not care. I left and will not go back. They make rules to protect patients and then do not enforce them. SAD. read more

I recently moved down to Naples and was looking for a new dental office for cleanings. I have been going to the dentist on a regular basis my entire life and have never had to have more than a single cavity filled outside of regular cleanings. So when Mission Hills recommended about $2k worth of dental work after insurance, I was shocked. Not only were they flashing price tags left and right, but they were very pushy as well. I decided to trust my gut and not get the work done. I found a new, wonderful dentist down the road for a second opinion and he gave me a clean bill of health. Avoid this place! read more

In reading some of the negative comments, I wondered if they were speaking of Dr. Moorefields office. I have always been treated with respect and consideration. The Doctor has helped me make decisions that provided excellent results. She is down-to-earth and is not a money-grabber who tries to convince you to go for the most expensive treatments. The other staff members have been pleasant and helpful at what they do. read more

I have been a patiente at Mission Hills for a few years now and everytime I go there they are so friendly and professional. I have recommended Mission Hills to a lot of my friends and they all had a great experience as well. Dr. Moorefield is great, so is my hygienist Landy. I highly recommend this office. read more

My 79 year old mom was looking for a new dentist for a routine 6 month cleaning since we recently moved to Naples. My husband and I received a mail promotion from Mission Hills with a coupon for $59 for Cleaning, Exam and X-Rays. We were happy since my mom has Medicare but not Dental and were looking for a new Dental home. After waiting almost an hour and a half my mom comes out and Courtney, the dental hygienist lets us know that they recommend my mom to come back and get TWO cleanings. One side of her mouth for $688. The other side of her mouth for $588. We never heard of such a thing in all the years we have taken care of our teeth.We were both surprised but stayed quiet since I thought that my mom got a CLEANING based on the coupon. When I got in the car and asked mom how the basic cleaning went she said she didn't receive any. Just X-Rays and oral evaluation. Over an hour and no teeth cleaning, the MAIN reason we went there. And $1,276 as a RECOMMENDED cleaning in the future! I have never heard of something so absurd. My mom has been getting regular 6 month cleanings over the years for no more than $250. I went back inside and was given a run around. That there are exceptions. No where in the coupon does it say cleaning EXCEPT if we feel she needs deep cleaning...twice at a more expensive price. My mom has healthy teeth and rarely bleeds and we have never experienced this. I told them we will not be returning. I have NEVER written a negative review in my life. Please be AWARE. Those coupons are a SCAM and I rely on basic decency and trust that a company should honor the promise they give when they advertise. I am still in shock on how disingenuous this place was. Please be aware what they charge your insurances as well. read more

Mission Hills is DANGEROUS and RECKLESS. I've been a patient at Mission Hills for two years now. I never had a problem with my teeth, so I never had a problem going there for cleanings/annual x-rays. A few weeks ago, I noticed a gray area on a canine tooth, and it was a bit sore. I went to Mission Hills to have it looked at. I pointed to the tooth and said that it's the gray one (very hard to miss). They took two x-rays and told me that the tooth is perfect and there are no issues. I was surprised, but they are the professionals. I had a second opinion two weeks later because it was still bothering me, and they told me that it's definitely the start of a cavity. I showed them the x-rays from Mission Hills. MISSION HILLS DIDN'T X-RAY THE CORRECT TOOTH!! I called Mission Hills about this, and they told me that they x-rayed the tooth that I pointed to, and basically took zero responsibility. The tooth was so dark compared to the others, and they never mentioned anything about it! How can professionals get away with this?! I am absolutely appalled at how they handled this situation. They said that their manager would call me to discuss, but that was 5 days ago. I will never EVER go back to Mission Hills, nor will I recommend them to anyone. Update! Your response states that I am to contact you to discuss. I contacted you twice and was told both times that I'd be hearing from the manager. No phone call. read more

I think this might be one of the best dental offices I have been to. Dr. Moorefield and her staff are a great group of people. In the past year I have finished my Invisalign treatment and am thrilled. I no longer get nervous going to the dentist. These are a great group of professionals and will go out of their way to help others. read more

Take your business elsewhere - anywhere else. These are not the hometown, caring and conservative dentists they present themselves to be. Nowadays, there are many affordable options in dental care. I'll be exercising my option and going elsewhere. I initially went to Mission Hills Dentistry after graduate school and, admittedly, had not had a cleaning in two years. They told me I required a "deep cleaning," at an increased price. At my recent annual cleaning, I wanted to discuss a replacement night guard, as I have severe TMJ. First, I learned that once you are deemed to require a "deep cleaning" you will forever require a "deep clean" at that higher price. So, because of my initial branding / labeling / categorization, I am always going to pay more. My cleaning this time took less than 20 minutes. I had minimal plaque and, essentially, paid an increased rate for a fluoride treatment. Second, the hygienist did say they make night guards just like my previous one. Unfortunately, my insurance does not provide for "devices" so I would be paying out-of-pocket. My last night guard from my hometown dentist was roughly $600 and lasted for just over 5 years. The hygienist assured me that I could discuss all my options with the dentist. Dr. Levine entered the room and immediately began convincing me that I did not want a night guard, I needed Invisalign. Having had braces as a child, my teeth have substantially remained straight, except for some mild crowding on the bottom. But, I love my smile. I expressed that while down the road I may be interested, I needed something now to alleviate the extreme jaw pain from grinding and clenching while sleeping. Dr. Levine was not receptive to this. He felt straightening my teeth to perfection would align my jaw, which in turn, would prevent me from grinding or clenching. I should commend him for his sales efforts and tenacity. He insisted that Invisalign would not just solve my problems, but the collective world's too! I told him that I would wear through the thin plastic of an Invisalign retainer in a day to which he replied that they replace them weekly so that would be no problem. When I emphasized that Invisalign would not alleviate jaw pain, he assured me that this was the way to correct the problem. I had no idea Invisalign cured TMJ. Have I been living under a rock? He then sweetened the deal by offering to make some free night guards after the Invisalign process. Dr. Levine then left the room and returned with a payment plan for Invisalign. Great news, my insurance does include $2,000 worth of orthodontics, once in my lifetime. So after running the numbers, I could pay the low low price of the remaining $2,800 for Invisalign in $120 monthly installments which wouldn't begin for a year! The total price for Invisalign was $4,800. So, $600 every five years for proven relief versus $2,800 (in installments, granted) for two-years of pain but, according to Dr. Levine, possible, potential, fingers-crossed, lifelong relief (still using those free night guards). Dr. Levine, a Doctor of Medicine in Dentistry but not a specialist in neuromuscular dentistry, should share his findings with the medical community at large and cure TMJ and maybe TMD too. I'll try to wrap this up quickly, I was never given information nor pricing for just a standard mouth guard. But Invisalign will save my life. I thought the days of doctors pushing products and receiving kick-backs were dwindling. But rest assured dental device / pharmacuedical companies, dentist like Dr. Levine will still endorse unnecessary and unrequested products and procedures to pad his and your pockets. The cherry on the top of this awful experience, two-days later I received mail from Mission Hills Dentistry. I assumed it was a "thank you for your business" card. Nope. It was an invitation to an exclusive and exquisite meet and greet with the Invisalign Representative. Go elsewhere. Anywhere else. read more

My husband had multiple fillings done, they told him he needed extensive work. His teeth looked amazing and he takes care of them so we were shocked but since it was 2 years since he saw a dentist, we stupidly got the work done. After the procedures he was left with constant pain. Pain that lasted months. Sensitivity that has never went away and it's been 6 months. It was the worst experience. We did find another dentist who is not all about money and pointless procedures to make a buck. He looked in my husband's mouth and told him he was absolutely ripped off. He explained it throughly. He went into detail about how poor of a job they did and that they should never have done that work. They told my husband he has nice, strong teeth. We were robbed and frankly, should have pursued this legally. Move on, don't go there. Our dentist said this isn't the first patient to come to him after being treated at Mission Hills read more

I called this dental office and asked the young lady who answered the phone if I could get a bridge recement it-i told her I was not a patient. She took my name and my phone number and said that she would call me back after she spoke with the dentist. It is one week later and they never had the decency to return the call and say he did not want to do it. I find that rude. I would never recommend this dentist to anyone. read more

Best dental office in Naples! Friendliest staff and sweetest dentist. All my coworkers and friends go here and everyone loves Dr.Morefield. She is truly the best. My hygienist is also so good and gentle. They explain everything and are really trustworthy individuals. read more

Office staff is very welcoming! I recently moved to Florida and came to this office for a checkup. I just had two cleanings this year and it was great. The hygienist Landi is awesome. He is a professional and always takes his time to answer any question about regular dental hygiene. Never had any dental work done here but highly recommend my hygienist! read more