DO NOT GO HERE!!!! this place has the worst customer service ever. they were extremely rude to my…read morefriend who got a tooth fixed and a week later it broke and she wanted to get it redone. she paid 400$ to get it done the first time and then they tried to make her pay another 500$ to fix it after it broke. the staff and the dentist himself were unprofessional. take your service somewhere else, LITERALLY anywhere else than here if you want proper dental work and a professional staff.

My wife had a tooth extracted and was told she needs to take antibiotics and they would fax the…read moreprescription to the pharmacy right away. Two hours later, Thursday around noon I called them. We will fax it now, three hours later I called again. Same answer. Next day 9 AM I called again sorry will send it I confirmed all the information of the pharmacy with them. 3 PM still Nothing, I asked for the manager to call me. Today Saturday they closed but I called their service to cancel my appointment, I am going back to Fantastic art dental, they are smaller but reliable. Today the service said that they will contact them right away.

Clean, updated office, prompt, and kind staff, knowledgeable and friendly doctors. I would…read moredefinitely recommend this dentist, especially if you are the type of person that doesn't enjoy going to the dentist. I think they make it as enjoyable as it can be :)

I have a severe fear of dentists due to a previous root canal that dentist went in before it was…read morenumb. I went to Mission Hill based on a referral from someone I trust. I have had a total of 4 upper molars pulled due to infection. The first two extraction visits were fine * but the last one was horrible. I had to have 2 pulled that time and the pain I went through was horrible. Due to damage to my teeth from chemo, during each of those visits I wanted to discuss a treatment plan for permanent dentures for top of my mouth but he kept putting me off . And I couldn't understand why. So my last visit I asked why he wouldn't discuss a treatment plan and he said because I needed a separate appointment even though preliminary work was done (full mouth X-rays and pictures) I figured he just wanted to charge for another office visit. I got frustrated and went to two other dentists and implant dental specialists to discuss. I then learned I am not a candidate for implants due to bone loss in area where Mission Hill did extractions because they did not do bone graphs as part of the extraction process. I have had many teeth pulled by other dentists and not one didn't give me bone graphs. Because of this my only option is dentures. I will never go back

Best service always ! I am happy costumer for over 10 years…read more! 5 every time If you looking for dentist this is right place !

My wife and I both got new patient appointments at this dentist and both had two seperate, terrible…read moreexperiences with the facility and the front office staff. For my wife, she scheduled her new patient visit and after arriving at the front desk was informed that the "suction" was broken and was therefore not going to be able to be seen for her cleaning. She asked why she hadn't been called about it, to which they said they called her multiple times. (Lies). Reschedule. Upon arriving for the reschedule they still were unable to do the cleaning. But she did get her X-rays and exam. My visit, literally after being in the parking lot I received a call that the x ray machine was not functioning and they were going to only be able to do my cleaning but that I couldn't see the dentist. Appointment obviously canceled. I walked in to talk to them about these series of events to be told it was my wife's fault that she didn't get a cleaning, and she didn't schedule it with a cleaning. They informed me that it is not customary for a dentists office to do x rays and a cleaning/exam on the same day anywhere in town. (Even though my appointment was scheduled as such). For a brand new dentists office to have this unreliable of equipment and customer service is in my opinion unacceptable. We will be moving on to a different office. I recommend you pick one of the other 2000 dentists in town for your dental needs.

I was a new customer. Made an appointment for a tooth that I was having pain with.Went in 10…read moreminutes early. Receptionist told me I didn't have an appointment. Then another one told me they tried to call me the day before and I didn t answer my phone.I told them I never got a call. They called the WRONG number! They gave my appointment to another customer!!!! They then told me they could see me later that day!!!! It was their fault they wrote my number wrong. Will not ever go back there!!!!

I wanted a simple tooth extraction their pricing was 1-3 thousand dollars!!! Who in their right…read moremind would pay that much just for a simple tooth pulling ! The staff was nice of course but the pricing nahhhhh they are def scamming the older people

Here's a polished and heartfelt version of your message:…read more I just have to share how incredible this office is--from the staff to the doctor, every single person was amazing! They were not only welcoming, but also truly honest and compassionate. A special shoutout to the wonderful woman at the front desk Ana.. so knowledgeable, attentive, and helpful. She walked me through the Care Credit process step by step and made everything feel so easy. And the doctor... just wow. So thorough, so caring. While other offices wanted to remove my tooth, she took the time to save it. I was so moved by their dedication and kindness that I had to come back with flowers. I'm beyond grateful for the care I received. Thank you from the bottom of my heart to the entire team! THANK YOU!

This practice is a total scam. My mother was told that her estimated cost of treatment was $647,…read moreyet when Dental Speciality Center of Naples submitted the treatment plan to Aetena, the Dental facility charged $1,763. Upon further investigation, it became apparent that Dental Speciality Center of Naples is well aware that Aetena doesn't look into the charges and doesn't care if they exhaust the patient's dental benefits, as they are focused on being reimbursed for more money than they should have. They are robbers. Absolutely do not go to this facility.

Great dental experience. I have been using this facility for nearly 10 years. The staff are…read moreattentive professional and ready to serve your dental needs. The YELP rating needs to be a 5+. I get it going to the Dentist can be expensive and in some cases painful. My most recent experience was on 7/21/26. After a 6 month cleaning on 7/16/26 conducted by Kalen who did a great job as he always does. I was then examined by Dr. Natalia my first visit with her. This place is no pressure and for the last 3 cleanings I had been kicking the can down the road and Dr Natalia called me out on it with all the evidence. Pictures of failing fillings, decay that got worse, decay under a crown that got bigger.... Pictures don't lie, x-rays dont lie, they show the progression. You have to listen and take action when problems arise. I had to get 3 new crowns and hope teeth could be saved. Kendra gave me an estimate of what my insurance would pay and also what I would have to pay. TRANSPARENT. Then I asked Kendra about a summer special they were running on Denistry needs I saw on website which she verified and did not know and BAM. I was happy about total price. Kendra was awesome. Flexible got me a 7:00 AM appointment to complete 2 crowns on 7/21/26. Well today was the day. Dr Natalia and Cley the dental assistant completed a seemless 2 crown tooth cleanup installation that I am HAPPY about. Cley and Dr Natalia were a team and kept things moving. It was my first dental procedure with Dr Natalia. She was honest with past evidence of my dental short coming that I did not address. Look, no one is excited about seeing the dentist but if you want to keep your teeth and have the LEAST amount of work you listen to your Dr. I walked out of there with great fitting crowns, on time and ready to go back to work. Cley was instrumental in fitting the fresh milled and baked crowns which made Dr Natalia's install quick, easy and painless. Very happy camper right now and get the final crown next week. Wonderful dental office!!!! They have all the newest programs and crown in house prep. Your in and out. Thanks Dentist of South Naples!!!!!

4 hours later, they had to extract a tooth from my wife, $1500 hundred later and she felt every…read moreonce of pain from that extraction, even when she told the dentist she still proceeded, my wife's been crying for the last hour and of course they don't answer the phone. They didn't even prescribe a pain killer, it's like paying to be tortured wtf

Poor communication, misleading information telling me I could get a crown in one day. After they…read morecharge me for a pano x-ray and charged me $130; they said it would take two weeks for the crown to be made. I was under the impression they could make the crowns there. They also were supposed to send me a quote and they never did before I went there. They just wanted to remind me of my appointment. I was discussed when I left.

Dr Williams, the assisting staff, and the front end are all super helpful and kind people. They…read morealways give you the right information and treat you with respect. I feel safe and comfortable under their care. The office is clean and you don't wait any longer than 10 minutes for your appointment. Check in is super easy as well. Overall, I couldn't be happier with having dr Williams as my dentist, and for bernwood being my dental office of choice.

I've had my teeth taken care of here. I'll say for the most part. They do a very good job in…read moredrilling & filling teeth. The cleaning also very good job. The staff is accommodating and the fact there are people that do their best to make it as painless as possible. Is a blessing. Payment plans and credit options to deal with paying if money up front is an issue. Also, a plus.

First of all they over charged my husband, they took x-rays that were not covered under his…read moreinsurance which they should have checked before they took them. He had them previously done at a dentist before them. They wont pay twice, duh. Second I came as a new patient Dr. Rodriguez refused to see because I could not bite down during an x-ray due to gagging reflex. What dentist refuses to see you because of this. I'm only human. Get real. There are dentist on every corner. I don't need you either. Your the worst ever. No Compassion here.