The staff were kind, responsive, and conscientious in quickly following through on important things…read morelike faxing orders, making appointments, etc. My provider was kind, intelligent, and appropriately hippocratic in her decisions to intervene, medicate, etc only when necessary. My entire visit was under $400 which included blood work and important referrals. For someone paying out of pocket this is a very good value in my opinion. The quality of my experience here contrasts so starkly from other experiences that I really needed to encourage others to consider care here!

When my cough was getting increasingly disgusting over the course of a week, I did a virtual…read moreappointment with a provider through my insurance, but felt like I needed the peace of mind of an in-person visit. ZoomCare fortunately takes my insurance (Providence), so I made an appointment for the next day. I teach communication skills to health care providers so am usually not too impressed when I have to interact with the health care system myself - but I had a great experience at ZoomCare! I was shown into an exam room as soon as I walked in, and I saw Erin, a nurse practitioner; she was empathic, warm, and collaborative. She shared her thoughts and recommendations regarding my options and asked what I wanted to do. We decided on a chest x-ray; she immediately printed out a referral form and they sent me over to Salem Radiology after a minute-long check-out process. When I got home, I was able to log on to ZoomCare to see my visit summary and notes, and there was an option to email the provider if I had any follow-up questions. So glad this place exists - hope I don't need to go again anytime soon, but it's good to know that it's there if needed. 3/20/23 update: I was back with another issue and saw a different practitioner, Joe; had yet another excellent experience (well, as excellent as a visit to urgent care can be). I didn't have child care so brought my toddler along with me, and they were 100% cool with that. I needed a prescription and was dreading rushing to a pharmacy with my daughter and trying to rush back home for work, but they had what I needed on hand, so no extra trip needed! (Note that it's not a fully-stocked pharmacy - the last time I was there they didn't have the OTC and prescription stuff I needed, but fortunately they did this time.)

Staff was friendly and quick and the facility was clean. I was in and out in under 15 minutes.read more

Update to my review...I did file a complaint with the bbb. They avoided direct questions and when…read moreit was pointed out that they did not address all of the questions such as why no female employees were available and why cell phones are not allowed they refused to respond.

I typically have pretty terrible experiences getting my blood drawn (people have trouble finding my…read moreveins and it often turns into a mini-torture session), but I've been to this lab twice and they've been pros. I barely feel the stick and it's over quickly. They're also very friendly, and they've seen me immediately both times - no wait at all!

My heartfelt thanks, to the stalwart professionals at Salem Gastro, for kind, attentive and…read morediligent care. Having one's fecal exhaust chamber mowed like a fresh green lawn on a warm summer day, tends to place a tip of anxiety on the nubbins of ones already plagued conscious mind. Needless to say, the procedure was literally over before it began. The colonoscopy was a quick and effortless affair, with a young. but well seasoned doctor at the helm. What began as an agonized wrestle with the strict confines of my mortality, ended with a wink and a nod. You have my sword, and my axe! sincerely, Eric Richter!

Appointments take weeks even months to get , I have asked questions through there advice nurse and…read moream told it will be referred but I never hear anything back

I called today 11-19-25 to make an appointment to be seen with urgent care. I explained what I…read moreneeded to be seen for (mastitis) I was placed on a brief hold so the receptionist could check to see if they could treat me there. After the hold I was told I couldn't be seen by urgent care at all. Because they don't have the proper equipment to treat it. I would have to go to the E.R. To be treated. I've had mastitis before and have never needed equipment for treatment. I just needed confirmation and antibiotics. So if you're a person who thinks they have mastitis. Don't bother coming here for treatment they won't even see you. I could give them a zero star rating I would.

I saw Jordana McDonald FNP. I was not impressed with her. She offered me a medication when my…read moreresults were negative, took me off my inhaler, and the air chamber when I clearly needed to breathe and stop the wheezing, also took me off another medication that I use as needed (with out letting me know). I asked about an antibiotic to keep me from getting a lung infection from being sick currently, she refused and said I needed to have my cough at least 6 days. She refused to give me a cough medication because according to her, and I quote, "they don't work anyway". I do not recommend anyone to see her. The office staff are great, Jordan McDonald not so much UPDATE.... I NOW HAVE PNEUMONIA. IF SHE WOULD HAVE LISTENED TO ME AND GAVE ME THE ANTIBIOTICS AS I ASKED FOR INITIALLY, I WOULDNT BE FIGHTING TO BREATHE OR HAVE PNEUMONIA.

I've had my fair share of experiences with medical offices of all types. And while urgent cares…read morehave generally fallen into a mediocre category compared to other treatment centers, SwiftCare has set the new standard for all other urgent cares to live up to. The office is pristine, well-designed, and maintains reliable hours. The care, however, is what sets this place apart from any other. The staff, nurses, and physicians during my visit were so incredibly attentive, empathetic, and helpful. The service was truly unparalleled by any similar clinic that I have ever been to. Additionally, their pricing for out-of-pocket patients is reasonable, which rarely exists in the medical field at all in America. ZoomCare, a local competitor, charges at least twice as much for subpar care. If you're in need of urgent care, this is the place to receive it. Truly a five-star experience.

The nurses assistant that took my payment,Jessie, got snarky with me when I asked about how…read moreexpensive " they were" compared with other clinics. He was all, I DIDN'T CHARGE YOU, I'm like okay your company overcharged me, but like my total bill was $480 I paid $270 because of my insurance. Jessie said," Your insurance is the reason it cost so much without insurance a walk in is $200. I was like , " well all this visit was for me was to get a refill on my thyroid medicine since the soonest I can get into my primary physician is in two months. Can't you do something?" He was like," We can't retroactively fix that." So NO, I DO NOT RECOMMEND THEM A TOTAL RIP OFF!

Wasn't seen here but I want to thank and commend Ms. Lori who worked the front desk on Monday, June…read more15th, 2026. She went above and beyond to help as I was navigating my next locations. The ease of relieving my stress ina this moment must have been felt and she didn't hesitate to assist although it may have felt like nothing to her, it was the exact help I needed. Thank you again

I'm not wanting to write this review for BestMed simply because they seem to be a "NEW" business…read more They seem to struggle in many areas starting at the check-in desk. I say "read the reviews before you decide to visit this Urgent Care and make the decision on your own".