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    Mission Mortuary

    3.3 (20 reviews)
    Open • Open 24 hours

    Services - Mission Mortuary

    Direct cremations

    Mission Mortuary Photos

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    6 months ago

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    1 year ago

    Unprofessional, bad communication and customer service during a very sad and difficult time. Thumbs down.

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    Review Highlights - Mission Mortuary

    “Michael helped me with obtaining the proper documentation and he was kind and respectful taking his time with helping me.”

    Mentioned in 3 reviews

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    Honor Cremations - Our family photo

    Honor Cremations

    (63 reviews)

    Downtown

    Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

    Honor's was respectful, informative, and pleasant when removing the deceased. We cremated and they…read moredo it when the death certificates are received. Pick up of the remains went respectfully! No complaints!

    Angels Cremation and Burial

    Angels Cremation and Burial

    (4 reviews)

    I lost my daughter January 21, 2026. I chose this company because a hospice nurse recommended. This…read morewas a my experience. They picked her up at 7am. The two gentlemen were amazing. They called me at 7:30am for payment. The lady told me she'll be ready in three days. I called back and a gentleman answered, I asked him when can we say goodbyes. He said it'll be $300 more and in two days time. He said he'll have someone reach out to me for the date and time. I waited all that day and the next day and no phone call so I started calling after 2pm 3x that day and no one answered. I called repeatedly for the next two days drove to their," office ". Long story shot, three weeks and few answers phone calls with them saying waiting on state licensing. They cremated her before we got to say goodbye. I went to pick her up on February 13, 2026. Yes they gave me a refund and an urn but still to this very day I feel like I failed my daughter. I wish I had never took the recommendation from that Nurse. I do not recommend this company. The receptionist is so so rude.

    Angels Cremation has the worst customer service! There is very little follow-up with next of kin…read moreonce they receive payment. Their process is slow and they do not seem to care about communication. They do not offer any assistance beyond another excuse why my husband is still at the coroner's office almost 3 weeks after his passing always placing the delay on the fault of the coroners office or doctors office. Now they state that the cremation, preparation of ashes and death certificate MAY be done next week! Maybe!!!! My life is on hold waiting for them to do the job they have been paid to do.

    Diablo Valley Cremation & Funeral Services - Front entrance

    Diablo Valley Cremation & Funeral Services

    (61 reviews)

    My beloved husband passed away very suddenly and without warning on July 15, 2026. It's almost been…read morethree weeks, and I'm still in shock. So you can imagine the state I was in when it actually happened. I've never dealt with death on this level before, more less have it be my spouse and very best friend. My sister did a lot of googling and researching to help me find a place to make arrangements. She called Diablo Valley Cremation and told me she had a really good feeling about them. We made an appt, but were actually able to come down anytime. We sat down and spoke to Bari, who was above and beyond compassionate and professional. She explained everything so gently, and it was almost as if there was nothing I had to worry about or do outside of grieving my dear husband. I knew she was the perfect fit to care for my husbands passing. She handled everything, and I mean everything. Her communication was top notch and extremely easy to get ahold of in case I had any questions or needing to talk about something. We set up a viewing before cremation, and she was at my and my families side as support throughout the entire experience. My husband looked wonderful. Although it was heartbreaking, Bari made it less horrible. We all hugged her, she made us feel comforted and safe in what we were going through. Bari has turned out to be such an invaluable and amazing partner in this tragic journey of mine. I've had to stop at the business several times to drop off cremation necklaces, my husband's urn, and pick things up. Each time I hugged and thanked her. She even got full handprints of my husband for me, not just the complimentary fingerprints. She genuinely has put so much love, care and concern into my husband, myself and our kids. The entire experience. Bari, I know I thank you so often. But I need to reiterate that I couldn't have gotten through these horrific first steps of my husbands death without your kind and gentle soul. We hope you're able to make it to the service, we'd be honored to have you. With endless gratitude and love, The Lindborg Family

    Diablo Valley was there to help me and my son at the darkest time of our life. They were…read moreprofessional and caring, and explained everything in a simple understandable way. They made us comfortable and allowed us th share information about our loved one, through our tears. They cared, they listened, they paused paperwork at times, and we completed everything with ease. Casey was "Amazing", and truly seemed to care. She made follow-up calls to ensure we were OK, and said not to hesitate to call for questions or support. They made us so comfortable that it felt like family. Thank you Diablo Valley

    Monte Vista Memorial Gardens and Mortuary - New deck outside our temporary office trailor.

    Monte Vista Memorial Gardens and Mortuary

    (3 reviews)

    A business revolving around loss and grieving requires a unique sensitivity, warmth, and…read moreprofessionalism. Monte Vista provided a great deal of comfort and care to our family, specifically through the efforts of Armando and Andy. Armando maintained consistent, clear communication with my family as we lay our beloved father to rest. With a heart full of gratitude, thanks to Armando, Andy, and the team at Monte Vista. We were able to hold a beautiful remembrance, and find comfort in the hardest chapter for our family.

    We are deeply grateful for everything Monte Vista Memorial Gardens did to help bring our uncle and…read morecousin, Lt. Thomas V. Kelly Jr., home and to honor him in meaningful, dignified, and compassionate ways. The care, creativity, and dedication they poured into every detail--coordinating Tommy's return from the San Jose airport, organizing the Sunday lying in repose at their beautiful Livermore location, including the moving tributes by the local fire departments on the way, the funeral service, the procession through Livermore, the service at St. Michael's Cemetery, the press outreach, and help with the reception--was extraordinary. Their work reflected not just professionalism, but generosity and heart. They made us feel supported, seen, and understood during an emotional and significant weekend for our family. We are especially humbled by their offer to name the veterans memorial section at Monte Vista in Lt. Kelly's memory. We understand that T.W. Starkweather is the one with the vision, and we are deeply grateful to him for this honor to Lt. Kelly. This gesture speaks volumes about the care MVMG extends to the families they serve and their deep respect for those who have served our country. The kindness and efforts they extended to us will stay with us always. They helped us welcome our relative home with the honor he deserved--and gave our family a lasting sense of peace and pride. The family of 2Lt. Thomas V Kelly Jr.

    Berge-Pappas-Smith Chapel of the Angels - Ian, Dan, Kevin & Sam Smith, the Owners and Operators of Berge-Pappas-Smith Chapel fo the Angels

    Berge-Pappas-Smith Chapel of the Angels

    (69 reviews)

    Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

    The only things certain in life are death and taxes--and unfortunately, the first comes with a…read moreprocess none of us are ever quite prepared for. Ian and the team at Berge-Pappas-Smith Chapel of The Angels in Fremont made an incredibly difficult time a little less emotionally taxing. They treated my loved one with genuine dignity and respect while also treating me with compassion, authenticity, and understanding. What stood out most was their ability to meet me where I was in the process. They never made me feel rushed or overwhelmed, and they provided clear guidance on costs, timeframes, and next steps. That clarity meant a great deal when there were already so many other things to process. Funeral arrangements are never going to be easy, but having a team that is authentic, transparent, and genuinely compassionate makes an enormous difference. I'm grateful to Ian and his team for helping us navigate a difficult moment with dignity and care. Highly recommended to anyone who finds themselves needing these services.

    Mission Mortuary - mortuaryservices - Updated October 2026

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