We lost our 19 month old son in Feb. 2019. My family and I had previously used Mission Mortuary's…read moreservices a couple years ago for my Father in Law's passing and it was such a different experience this time around with the new team in place. Paul & Dennis were amazing. They were just amazing and sympathetic, and they both communicated both in a professional way and also a human way. It's hard losing any loved one but because our son was more at the beginning of his life there weren't a lot of policies/pricing set for babies. But they worked with us every step of the way and it was just the best experience we could have had at an extremely difficult time. Their kindness really had an impact on our experience and I cannot be more thankful to them. Sometimes in business what makes the difference is people actually having that awareness in what they are doing and how they do things rather than just trying to make a living. And it was apparent that both Paul & Dennis understood their profession and the care that goes hand and hand with it.

Unfortunately, I did not look at the reviews of this funeral home prior of contacting them. There…read moreis no transparency with the director: Laura Singh. They are giving us the running around, not clear with the price, they say we will call you and never do and the day we expect a call, they never call us. Everything has been a mystery with these people regarding the price and dates of service and viewing of the body. This is my first time doing this and it has been a very bad experience with this funeral home. I honestly would not recommend this funeral home to anyone who wants everything to run smooth when it comes to funeral issues.

This is a beautiful place. The employees who work here are wonderful and do an excellent job. They…read morewere very helpful when making preparations to bury our relative, which is very difficult. Compared to other cemeteries I would say this is a boutique business that looks out for its customers. I've dealt with other cemeteries where they would bill you for services that were not performed. Monterey Cemetery did not do that! I highly recommend this cemetery for burying loved ones. Thank you, Monterey Cemetery.

This is a city owned cemetery. Scott runs it and has a few others to help with maintenance,…read moreburials, etc. Everyone we dealt with was so helpful and kind. It's hard to bury your loved ones and Scott made it so much easier. Worth calling to make sure he will be around when you are and to find out what kind of paperwork you will need. There are also a few fairly famous people buried here and they have a listing. Beautiful and adjacent to a gorgeous city park.

We went because the deer freely roam the Cemetery and enjoy watching them meandering in a serene…read moreand peaceful area is actually enjoyable. I kniw it's a bit strange but the deer are relaxed and easy to view. The Cemetery is across from the ocean drive so the view is lovely.

This review is only from a cemetery enthusiast perspective. I've had no dealings with the staff so…read moreI can't comment on that. I came here to check out the older parts of the cemetery, and walked around the newer parts too. It's an odd layout how the graves plots are set up. Some are in disrepair which is common of course with older plots, but I was dismayed to have to pick up quite a bit of trash. Old flowers were molding, flags were dirty and laying on the ground. It just seemed run down in general and with the odd layout it wouldn't be a place I'd choose to be buried. It could definitely use some TLC. Be aware that there's some holes in the older section that you can easily step in and hurt your ankle...so be on the lookout. On the plus side, it was peaceful to see deer around the cemetery and there was some cool gravestones from long ago.

Thank you Félix and Kevin for all your help with the service and your kind attention, the respect…read moreyou gave us in this very difficult and sad process for our family....Thank you so much Félix.

We are immensely grateful to Christie and her team! Especially for all the support and how quickly…read morethey worked to get everything set up in order to have our grandpa's services. Her attention to detail was key in making our family feel at peace. Services ran smoothly and everything was as planned. Morales Family

I called and let the receptionist know my mom passed this week so I'm obviously upset. The…read morereceptionist was totally cold and responded with "so you want to know packages and pricing?" ZERO sympathy. Just typed away like I was trying to get pricing on a set of tires. She put me on hold and eventually came back and said no directors were available. I never got a call back.

The Paul Mortuary is an excellent choice if you are navigating the death of a loved one. They are…read moregentle and kind and excellent guides on the process of what needs to be done. They don't try to upsell you with expensive add ons - they are simply respectful of your loved one, your choices, and your grief. I would recommend them wholeheartedly. Thank you Michelle for your sensitive guidance and care. You made a very difficult situation a little bit easier. We are all very grateful.

Worst of the worst bad service too many mistakes on communication and cordinating everything gave…read moreus the wrong name with moms pictures , phones calk are terrible they send you to an answering service to Canada not nice at all for a mortuary where they have your loved ones absolutely terrible my friends mom passed 9 day after and they are still waiting for an appointment the mortuary saying they are looking into the 27 so far away for just an appointment to talk about a viewing and a mass not even the cemetery it's unbelievable and sad so sad still asking for a star that's awful the review doesn't go through if you don't push at least one star when I want to give them minus 5

i was so saddened to see the horrible condition the once beautiful park is now in. Dead yellow…read moregrass , no water fir months , gopher holes, headstones in disarray . Why? This is just so very inacceptable that our loved ones resting soots are in such disaray. i need someone to contact me regarding this. zero star rating