My brother just passed on Wednesday morning. His roommate said he had been "different ", the night…read moreprior to his death, with nurses checking in on him frequently- overnight. Why would no one contact his wife or family to alert them or contact 911? Seriously considering asking for an autopsy... **questioning rating. I wasn't impressed by what he had told me on several occasions...**

This place is dirty has all old stuff. The nurses don't even know the medicine names when giving to…read morepatients. The care is horrible. If I could give this place zero stars I would.

I checked in Sunday evening for alcohol detox treatment…read more I've received treatment before I'm 2017 and don't remember it poorly. I understand rhe intake questions for alcohol are pretty intense but her demeanor was not kind. At one point I stuttered because I wasn't sure how to answer. She repeated it again in the exact same way, but louder, and another nurse stepped into further clarify. The lady who stepped in was the only person who showed an ounce of respect for me as a human. As the process continued I spoke to a couple different staff and not one looked me in the eye. I displayed no anger or hostility so I'm not sure if that's company policy but it certainly didn't read as empathy in a vulnerable period. While we waited the last who did the line of questioning brought back my boyfriend and asked if he was my drinking buddy. They told me blood pressure was super high, handed me a 5000$ bill (not their fault, but showed no interest in helping me find help elsewhere or working with me for payment plans or anything). I asked to leave and they said surely. Literally. I hate to complain but I was so horrified and thank god I wasn't there for suicide because that wouldn't not have helped after being shown zero empathy, or respect as a person for that matter. My heart breaks for the next person who enters that facility and are treated this way. There is hope and other facilities. I went to a different facility the next day and was treated with the utmost respect and made me feel proud for pushing through and sticking up for myself.

MY EXPERIENCE IN THE "ADULT" unit, WHICH WAS ACTUALLY IN THE PREVIOUS CHILD UNIT, WAS HORRIBLE…read more The place was meant for children! With rock hard chairs, an extremely loud place at nearly all times, and every room an open GOLDFISH BOWL where every passerby is able to see everything in the room at any time. The former CHILDREN'S UNIT is a severe downgrade from the previous, ACTUAL adult unit. I was extremely mistreated by the female medical dr. Not the female psychiatrist . She acted all friendly, and then proved why she has to work as a fill-in for a real dr. Notice I didn't capitalize her so called title. On top of that, I was made to stay in a room which EVEN THE NURSES said was maybe 60*, and they never did NOTHING to fix it, and lied, claiming there was no room to xfer me to! I was unable to shower all 6 days in that god forsaken room because I was shivering in that AWFUL room. The nurses/techs were ok, but the nasty, dismissive "social worker" clearly didn't give a damn about the her patients OR doing her job! I was in the adult unit when Adults were IN IT, and this change to put adults in the children's area was A HUGE DOWNGRADE. If you like the truths I've told you about this place, I sincerely urge you to go there. If what I've told you about my experience does NOT sound good, I URGE YOU TO GO SOMEWHERE ELSE.

I cannot stress enough how amazing this place is! I see a lot of the bad comments are from a long…read moretime ago. I am here now and have been for days and I cannot begin to explain how much I love it here! 1. Facility - you have your own room with your own bathroom and shower! You also have a TV! They keep the entire facility soooooo clean! They also have meal prepped foods, cereals, bagels, snacks, drinks, candy, etc. 2. The staff - since being here I have interacted with 10+ people and EVERY SINGLE ONE of them have been sooooo nice!!! They go above and beyond to make sure you are comfortable and are constantly checking on you. If you are debating coming here, don't look at old comments, look at the most recent. I wish I could give this place 10 stars!

Getting help is a scary thing. But the minute you walk in the doors you are treated like family…read more Every staff member is ABSOLUTELY incredible. You have your own room and bathroom. The food is great! You can keep your cell phone. If you need to work you can. The care you receive is amazing. The Dr really cares and listens to your needs. They always ask if you need anything. They all go above and beyond to help you recover. I HIGHLY recommend Scottsdale Detox if you are needing help! Andrea Gray

This is a life changing experience. The staff, support structure and team are 100 percent involved…read morewith your recovery. When I called Desert Cove I was at my lowest, their professional intake was stress free and helped me get out of my shell. The experience is for each client to witness but I have nothing but good things to say about Desert Cove

Desert Cove Recovery saved my life. In early 2017 my life was at the lowest place it had ever been…read more I had lost my family, my son, my place to live and woke up each day on the street for the next high. Today, at almost four years sober I have Desert Cove to thank. Thanks to the amazing clinical team today I have my son and a life beyond my wildest dreams. I would recommend Desert Cove to any addict in need.

I can't say enough good things about Lauren. She took care of my Aunt T during a really tough time,…read moreand honestly, we don't know what we would've done without her. From day one, Lauren was warm, kind, and totally on top of everything. What stood out the most was how personal and thoughtful she was. She didn't just show up, do her job, and leave--she took the time to really get to know my aunt. She treated her like a person, not just a patient. My aunt lit up whenever Lauren came around, and that meant the world to us. Lauren was incredibly patient and clear when explaining things, which helped us feel less overwhelmed. She answered every question we had (sometimes more than once!) and never made us feel like we were bothering her. She just had this calm, reassuring presence that made everything feel more manageable. Thanks again Lauren!!!

A great home and care facility for seniors. An easy transition from hospital to healing.read more

Amazing place the team was very helpful! Every thing was so smooth. Front desk answered all my…read morequestions.

I gave them my DMV compliance list and asked what needed to be done. I was instructed by Karla to…read moredo 36 hours of treatment as one of the requirements. Come to find out after spending $490 and 36 hours of my time with STI they actually gave me the wrong information. I did not have to complete treatment as a DMV requirement. I was told if I could provide proof I didn't need to take the treatment classes I would get a refund. I gave them the proof and they are refusing to refund me. Please do not go with this company! Kristine the manager is incredibly unprofessional. The way this treatment center speaks to their clients and handles situations is a disgrace. Don't make the same mistake I did, find another company to use other than Scottsdale Treatment Institute.

This place is not fun. I came from California, having a flawless résumé, to Arizona where…read moreHealthcare jobs are the biggest nuisance in all of the United States. I have a masters degree and six years of experience, but was snubbed by Hopes, who says because of my bad Arizona employment history they won't hire me...dah... you're the problem hire veterans not your family members.. After a two hour interview in person, they stood me up having me on the virtual meeting for an hour and nobody from Hopess joined the call.

UPDATE AFTER COMPLETING MY 30 DAYS: I wanted to update my…read moreoriginal review now that I've stayed the full 30 days and graduated from Hopess. A lot changed during my time there, and I think it's only fair to share the full picture. First, they did eventually allow me to get back on methadone, which made a world of difference in my experience. That was honestly the turning point for me. I still believe moving forward it should be handled on a case-by-case basis, based on what the doctor feels is best for each individual. The only difficult part was that they didn't allow me to go above my starting dose, even though that wasn't my therapeutic dose. For me, 70mg is ideal. But I was honestly so grateful they let me back on it at all that I just dealt with it. I think the limitation probably comes from fear of people trying to increase doses, which wasn't the case for me. Before I left, one of the directors, Sawyer, actually met with me after seeing my initial review. He wasn't trying to get me to change it -- he genuinely wanted feedback on what they could improve, and I really appreciated that. It showed me they do care and are working on making positive changes. There were things I really liked about Hopess, too. The staff was overall very sweet and kind. The med techs were fast, efficient, and always respectful. I also liked my room -- not all rooms are the same, but I really loved mine. Even though my experience started off rough, a lot of things improved during my stay. I'm grateful for the parts that helped me, and I hope my honest feedback continues to help them grow and improve the program for future clients.

For the record, I left, was not kicked out. Two clients threatened patients, they questioned my…read moredisability multiple times, the house manager screamed to shut the f up, male therapists fought in the women's room. In 7 weeks they never gave me therapy notes as requested, didn't have my medication for a week, I did not meet with a therapist every week, they tried to deny my service animal and affiliated programs did the same. Illegally. Never got EMDR. Was told not to hug or text clients. Missed appointments due to mistakes in transportation. Almost no free time. And the entire program is based on AA. It is mandated if you live in their housing, not optional.

If your problem is Trauma, they are not prepared for it, if your problem is alcohol or drugs you…read moreare in the right place, but for mental health or trauma work they still have a lot to improve.

I can't say enough about Aurelio Performance Physical Therapy. I received excellent care for my…read moreshoulder issue from Marco and Rachel. Everyone in the practice was professional, helpful, friendly and caring. Marco came up with a great plan for me and he went above and beyond to help rehab my shoulder. I never felt rushed and Marco patiently educated me on the shoulder and offered several different methods to help me feel better. Marco even called me after I returned to Seattle to follow-up on my MRI. Marco and his team are exceptional! I highly recommend their practice.

Started coming here for a bad rotator cuff and more importantly, dealing with my hEDS. Christian…read morespent a lot of time evaluating me and what I needed and catered my therapy to my goals/issues. I feel like a have a ton of tools to use going forward to hopefully keep myself healthy. Very grateful for Christian's work/help.