My children gave me a 6 month unlimited car wash pass for Mother's Day. So I don't know the cost. I like that it is truly unlimited and I can go as many times id like. I've only gone twice. It was quick and my car was (mostly) clean and dry when I left. I do wish they paid more attention to the windshield. I'd really like if they did more than just spray cleaner. A quick scrub of some sort would go a long way towards making the windshield truly clean. read more

I went to wash my truck and my truck got scratched from the equipment man !!! Never had the scratches cause my truck new but they denied it because it's not crazy damage never ever going there again horrible read more

I went to Mister car wash and they damaged the hood of my brand new car. Conner the manager filled out a claim and said they would investigate. He called me today and said they have video footage that the damage was already there. I know it wasn't but at this point what can I do. I would love to see the footage and find out if AI was used. I know my car didn't have the dent why would I say they did it if it had already been there? All I can say is you go to Mister car wash and they damage your car don't plan on them paying for the da read more

Mister Car Wash - This is a photo of the damage to the hood of my car. - Car Wash Near Me - Bakersfield, California

Wifey wants her car washed at least once a week. So we purchased one of those monthly passes which allows unlimited car washes every month. Definitely worth the price because she goes here at least once or twice a week. More than makes up for the monthly price. Car always comes out of here nice and clean. No streaks or water spots. No scratches. Such an easy process to go through this drive-thru car wash. Vacuums work alright. Not the best, but gets the job done for the most part. Very convenient place to get your car washed when you do not have time to do it all yourself. read more

Mister Car Wash - Car Wash Near Me - Bakersfield, California

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I wanted to get the monthly services again. After a few years of taking a break. I met an enthusiastic lady by the name of Christina Hidalgo. This experience gave me the impression of meeting someone that truly cares for her job and position. She made is an east transition and also made it fun because of her enthusiasm. I loved our interaction it didn't feel like she was forcing any other service even though she went thru all of the offered services. In my personal experience her personality made her likeable and her professionalism made me feel like an important consumer. Thank you Christina you set a Great example at Mister for other employees to follow suit. read more

Mister Car Wash - So clean love Mister shout out to miss Christina...get those squats in girl!!! - Car Wash Near Me - Bakersfield, California

Be careful they will offer you a 30 day pass for $11 and then without your authorization they will charge you $22 a month on auto pay. I got online and demanded a refund because I never authorize an auto pay and they would not give it to me crooks!!!!!! read more

My truck sustained some minor damage 2 weeks ago when my tailgate emblem got knocked off. I let them know right away and the mgr asked me to come back at closing that evening so that they could look for it once the cars stopped going through. In the meantime, I printed a picture of the back of my truck and circled the emblem that was knocked off, including my name, phone and membership number. I went back that evening as instructed and the evening shift mgr told me there was no need for me to drive over there and that someone would call me one way or the other in the morning. By noon, I received no call and went over to the car was. Same morning mgr said he never got message to call me but they didn't find my emblem. I told him to call me because they have my contact information if it turns up. I went home and searched to order a replacement part which I was able to do and replace my part for $86 and some change. A week went by and I had zero communication from the car wash. I went back one week later and checked with same morning manager. He said my lost part never turned up. I had the receipt for my new replacement emblem, and he said we normally don't reimburse for things like that, but I could fill out a claim if I wanted to. At that point, I went ahead and went to the corporate office. When I went to the corporate office, I was told it was their day off, but spoke with the manager on duty, who said he would speak with the manager at the Olive Drive location about the issue and help me get a claim started. He said someone would call me. It has now been one week after that and I have had again zero communication. Yesterday, I canceled my membership. It is very disappointing to not feel like a valued customer, and I should also have an expectation that I can go through the car wash without damage to my vehicle. So, I decided to cancel the membership for the amount of months that it will take me to recover the amount of money I had to spend replacing the missing part on my truck. It's my only recourse and it makes me feel better about things. Zero communication is never acceptable in a business, especially when it comes to customers, especially when you are telling the customer that you will call them. I am so disappointed with you guys and not keeping your word. The one star represents your ability to communicate with your customer when you have said multiple times that you would. read more

I'll sometimes stop by this Mister Car Wash if I'm coming home via the 99. It's often much less busy than the location on Coffee, which I appreciate. Plus, they have two full rows of vacuums, so there's never a wait for a stall. The wash here does seem louder and feels a bit rougher on my car, but it gets the job done. And with a membership, you can go as often as you'd like! read more

I visit the Olive Dr. location at least twice a week, because I have 3 cars to maintain. Thankfully my experience is very pleasant every time, and the staff is very helpful! And thanks to Christina Hidalgo, because she's always happy to address any of my concerns. read more

Warning , I visited the new location on Stockdale and Heath. After the wash, I noticed white spots and streaks on my car. I reported to manager and they denied responsibility. Beware of this car wash. They will not take any responsibility for damaging your paint. read more

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Daniel, at the Olive Dr. location, went way out of his way to help me. He had great communication and went well beyond, what most people would have done, to solve an issue. T.O. read more

Was going to cancel my 5 car memberships but then we realized its just this Olive Drive location that is horrible the machine dispenses half watered down soap in start and end scrubbers bearly touch the car and the ones that do just scratch ur car due to the thin water/soap applied and forget about the tire shine never applys any And yes I have told them multiple times Now I have to drive out my way to avoid this one Use the one on Coffee Rd or the Eastside or Down Town u will notice the difference read more

I used to have a monthly pass for this business. Last year or so I canceled it because I wasn't happy with the washes... The fact that they shortened their operating hours to make it less convenient was annoying but much less a factor than quality of service. I stopped by yesterday because I couldn't make it to my new usual spot. The visit proved that I made the right choice by not making this my go-to.... Front and sides of the truck are mostly clean (if you don't count the water spots from the supposed spot-free rinse), but the tailgate and back bumper are still filthy. This is exactly why I canceled my membership, which I told them at the time. Good to know my feedback was heard. And of course the prices have increased. Want to pay more for a substandard wash? If so, then this is your place. read more

Mister Car Wash - Car Wash Near Me - Bakersfield, California

I'm only leaving a 5-star review as Ray, a manager at this car wash, was extremely helpful after the car wash popped my tire. He went above and beyond to make sure I did not leave here unsatisfied. Please take care of this employee, he showed kindness not many others still have left. Ray Perez at location CA1010 best worker I've ever met read more

This car wash company is very poor. There bushes don't touch the car on the right side. and The brush that comes down to clean the front windshield never comes down. You come out with bugs still on your glass. plus dirt On all windows. When you try to talk to some one at crop rate all you get is voice mail. You can not reach anyone on the phone. Plus all the people at the carwash are totally clueless. Not worth the money. read more

I am a subscriber from Lodi California I was on my way to Las Vegas so I decided to get a car wash I was really happy with the quality of this car wash the only thing that really makes me upset is on my return trip I came in at 7:01 to find the place was already closed but if you guys say you're open till eight be open until eight, It was fantastic weather outside just because it was dark doesn't mean people don't need their cars washed but seriously everything says you're open until eight so fix it or tell everyone that you're open until seven just don't so you're open until eight I went out of my way to come back only to find it closed , so that was very annoying, Otherwise you have a very cool product and really good customer service in Lodi. read more

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The 20$ wash is such a rip off. The tire shine does not even hit your tires. When I used to use the old Cruz thru I'd never have water spots. I now get water spots every time with mister. read more

I purchased an unlimited month car wash and the car wash damaged my 2013 camaro. I let Christina know my car was damaged by there car wash. and she took my info and took a few pics and I told her I would want a refund. She said sure that would take five days and they would look at the cameras and get back to me in 72 hrs . 4 days later I still hadn't heard from her so I called and left a message. Christina then called me back and said they seem previous damage in the same area and that they wouldn't be fixing my vehicle. I told him that is not true because I just got this car and there was no damage to my car until I came to their car wash. She disagreed and said she would give me a refund, I waited two more days and then I called back asking for a refund. I spoke to a different manager I don't know his name I told him what had happened and he said he would look into it. He then called me back a few days later, and said that he also seen damage to my vehicle, which is a lie and I told him well, whatever I just want my refund, it's been two weeks and I haven't received a call back a refund or anything this place provides the worst customer service and it does damage your car. I've talked to some of my people I work with and they also have had problems with their car being damaged in the car wash, I know they won't be getting any of my business anymore and I've told my friends and family what has happened. I don't recommend this location and I won't be going back with any of my three vehicles. read more

I heard the car wash was free during the grand opening. The line was long but didn't take too long to get to the front. The girl that greeted me was super nice and explained the Platinum car wash to me. They did a excellent job. Nice employees and great service. What a thoughtful grand opening to give your new customers a free car wash. Thanks Mister Car Wash. read more

Mister Car Wash - Grand opening free car washes. Right next to McDonalds on Olive. - Car Wash Near Me - Bakersfield, California

Even though I pay every month for the PLATINUM wash, it's not. This time I didn't get the hot wax so I stopped and asked why I didn't get the hot wax and they told me to run it through again so I ran it through again and I still didn't get the hot wax or the undercarriage wash or the tire shine. So he told me to run it through a third time . He told me that it was because the orange light was broken and I just couldn't tell that hot wax was falling onto my car and I laughed and told him there was no hot wax or anything it fell onto my car at that time. And so he told me the undercarriage wash was not working and he wasn't sure about the tire shine but I could run my car through again. I told him never mind and he said, sorry. So much for customer service and so much for the platinum wash. Ha ha ha ha ha read more

Went through the wash twice. Does not clean small cars well. Brushes on the right side did not even touch the car. Only left side was cleaned. Rims were also left messy. read more

Mister Car Wash - Left a mess - Car Wash Near Me - Bakersfield, California

The customer service is horrible. My monthly pass wasn't scanning and the employee told me to call corporate or try another location. I told him I was a rideshare provider and needed the wash that I had ALREADY paid for STAT. He said no. So on my way to the second location, I called the number. The rep on the phone did not ask ANY identifying information, just told me that I should go to another location. It wasn't until I asked her to look up my account that she decided to lift a finger. FINALLY, after throwing a level 5 fit downtown, they put me through and said they would call me with an update. They have no idea how it happened, but assure me that everything is fine now....yeah right. Wish there was another place in town with as many locations. Also, what happened to being able to grab a bag??? What's the point of the unlimited member line being faster when I still have to stop and ask for a bag??? read more

I have been an unlimited member for over a year at this location. I have been thru 8 times or more a month ever since. About 2 weeks ago I went thru and all of the sudden one of the spinning brushes hit my car very hard, I thought I was struck by the car behind me. The brush hit so hard it pulled the entire driver side tail light out of the car body. It pulled the fasteners right thru the sheet metal. They originally refused to fix the damage because they claimed that the screws used to mount the light were wood screws!!! I laughed and explained that all of the fasteners are FACTORY machine screws and push in clips. These factory screws look absolutely nothing like wood screws. Now the management says they refuse to fix the damage because the tail light itself is not the original light, it is aftermarket LED installed by the DEALER. It is dimensionally identical in every way to the OEM light, this one just happens to be LED. This company has no morality what so ever. They WILL damage your vehicle, its only a matter of time. And when they do they wont fix it. My car went in in perfect condition, it's less that 1.5 years old, it came out damaged and in need of repair. The business that damaged it ADMITTED that their equipment was responsible for the damage but refuses to pay for the repairs. Take your business elsewhere. read more

My favorite location! Staff always looks happy to be here, they always have the biggest smiles. Such a good place to get my car cleaned and start the day off with good energy. Thank you! read more

Hello hi , I stop going to this location , I had the monthly pass with them. When I realized , it was the biggest mistake. When I took my suv to get washed , it scratched my paint , I don't recommend this location at all read more

After being disappointed by the new Mister car wash in Coffee (previously Cruz Thru), I tried to check this one by the Olive rd because it has the most OK reviews compared to the other branches. It turned out good and actually clean. Will come back! read more

This is the car wash over on Olive Drive. It is also the the brand that bought out the chain of car washes in town known as Cruz Through... It is a car wash. It seems to be somewhat modern and clean. The staff is polite. The value (for me) is on par with what one would expect. If you are in need of having the mud and dirt knocked away from your ride, then this place will work... This is not a detail shop where you will get premium service at a premium price... Meh. read more

Don't take your cars here! The last time I went it broke off a back reflector but I decided to go back on Saturday 7/25 to try again for some reason. Big mistake.. the sweeper somehow pushed in my right rear view mirror giving my Camry a rough push from that side. It caused my car to go off the rail jerking my hands off wheel. I also felt a push from behind which ended up damaging my bumper with deep scratches and even cracked it. The machine then shut off. Employees on site that saw what happened said that no one hit me and mentioned the sweepers have pushed cars roughly before. I was assured they would take care of it but 3 days later I get a call from the manager that they will be denying the claim. I don't understand how management came to such a quick conclusion when they weren't even on site that day. Also I see reviews of the same situation below so I guess I'm not the only one. Beware!! read more

Mister Car Wash - Car Wash Near Me - Bakersfield, California

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Fix the vending machines. I've spent several $1 bills on nothing at this location. I tried to get an air freshener and it didn't work so I drove to the office and the employee say to go back and hit the machine. Ok.... no. How about you just grab me an air freshener from inside?? Instead you wanna make me walk back or drive back to the machine when it's 100 degrees outside, and you want me to hit the machine like a cave man??? Goodbye. Something so simple left a bad taste in my mouth .. maybe it's the heat... idk. But if you're gonna run a car wash.. at least have some amenities available or mark it "out of order" read more

Brand new truck was damaged. Claim was denied based on their investigation. What a joke. No contact info given out . Customer service is garbage. WAS an unlimited member.. read more

Long overdue review. This place is legit and their washing machine actually removed all the bugs from my front bumper. I'm just a visitor in that town but I recommend this place for routine car wash. read more

Had 11 dollar wash with wheel cleaner. Left oil based solvent all over wheels and flew up all over my white truck. Ruined my jeans! Whent back the next day with my RECEIPT and treated like a dirt bag . I am 67 years old and had to hand wash my truck to get the stuff off. read more

I have been with Mister when it took over Cruz Thru. Well I just canceled my membership after I tried a NEW LOCALLY OWNED car wash that just opened and believe it or not is just like Cruz Thru EVEN BETTER!! They actually treat and clean the bugs like Cruz Thru did but they will also HAND DRY your car!! After I tried it the first time my truck came out looking WAY BETTER than it ever has with mister and more shiny! So today I went down and cancelled my membership here and signed up with the new one. And its only $16 for the first month and the same as Mister every month after! The vacuums are MUCH BETTER and the EQUIPMENT is WAYYY better!! Trust me go give them a try they are not a chain they ACTUALLY CARE!! Soak Carwash on Oak St north of 24th. read more

Husband came here to take advantage of the free car wash; since they are having a grand opening sale / marketing promotion. It was great; our cars are clean and we are happy. Now they just have to offer more promotions/sales so that people will come here instead of the local Cruz Thru. :) read more

Vending machine stole a few bucks from me at this location & employee there told me "not their machines, not their prob" I called the owner of machines who said he left extra products with them just in case something like this happened. I went back and requested an item from their "extra stock" from same employee who was well aware that he could've just handed me an air freshener in the first place! He was so rude!! I'll take my money somewhere else where they know how to treat their customers next wash read more

This car wash has solid vacuums they're strong, but man does this one scratch the paint. I'm not too sure but it's like a hit or miss, the one on the east side has poor vacuums but that one doesn't scratch the paint. So it's a toss up for me really...sometime I have to go through the wash more than once because it doesn't get all the dirt. Depending on who's working some people are super chill about and just lift the gate no issues others will make it a huge deal and say they gotta calll the manager. Like okay grumpy whatever. read more

Honestly one of the best carwashes i've been to so far! There is always someone there to assist you, the greeter are very nice and polite. They are always answering my questions politely and if they don't know the answer, the management are very nice to assist me too. Plus if you get the membership there it comes out way cheaper and it a bang for you buck! The vacuums work great and they have a lot of trashcans. I love how my truck comes out every time! It always comes out clean and my tires stay shinning! Plus they're very nice and the management are on point. Also they are pretty good a remembering you! I'm a regular there! read more

My wife took our vehicle to get washed following their directions and suddenly car Start bouncing up and down, and got us a flat tire, the worse part is they said they are not responsible for it. read more

Not that great. They guide cars in too close together. Everytime there is a car behind me I end up having to go through a second time. Also they don't take cash, and it doesn't look like they plan on it anytime. read more

Bought a new SUV August 11th. On Friday November 1st I went to the Bakersfield location located at Calloway and Brimhall. Went through the car wash and it ripped off the cowling over my rear left wheel. They went back inside the car wash to pick the piece up that was ripped off of my car. They took pictures, told me to call the manager on Saturday since she wasn't there. Instead, i went over to talk to her and she looked at the damage and said she would call me in 30 minutes which she did to inform me that they were disallowing my claim for damage. Her logic was "We wash a lot of cars every day and none of those has had this happen". Unbelievable. I am currently waiting on a call from her boss as I vigorously protested their unbelievable decision to not take credit for the damage their equipment made to my car. read more