I tried calling this location so many times. Sometimes it will ring 2 or 3 times then they hang up. Why even have a phone number. I tried calling you guys 7 times today. On top of that, this location has water down chemicals compared to other locations. read more

Grest service and you can clean out your car with the vacuums after your car is washed. It can get busy at times. So if you can, go when it's not as busy. read more

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Eek, I want to like this place because it is so close to my house but I just can't, Everytime I get the platinum I leave with my car still messy AF. And for twenty dollars, I hope they'll at least scrub at the front - but it's very sporadic on when they do so - and every time I leave, I'm surprised my car is still dirty. The staff is very friendly at least. There are also vacuums but half of them have poor suction, I've noticed. Anyways - there are several car washes in the area that do clean your car for the money you pay. Skip this one. read more

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This Mister Car Wash location is by far the worst in El Paso. The customer attendant was speaking to a driver of a truck and stopping the middle lane. On a super busy day, that was maybe not the smartest thing to do. But, who knows, seeing all cars on my left and right I dared to make a comment and the response was total disregard and contempt for the situation. "The comment was you should have chosen a better lane". Hey Genius - you are blocking the lane. In any case, will avoid this location at all cost too many cars and no customer focus. As an investor in the company this is disappointing. read more

Great value for the money. I really need to for the monthly membership for $32 and get my car washed on a regular basis- it's black after all! read more

Mister Car Wash - Nice a dust free! - Car Wash Near Me - El Paso, Arizona

So I have the Platinum Membership from Mister Carwash. That means for a monthly fee, I receive UNLIMITED interior cleaning and exterior cleaning. That includes vacuuming, removal of trash, wiping down doors and dash boards with cleaner, fragrance, full wash, hand dry, windows dry, and tire shine. And as y'all have seen by my check ins, I legit go get my car done 3x per week. Now THIS location is rather new. But it's an "express" location. So what that means is, they don't have full service staff here. With my membership I can still get the exterior cleaned, but they have no one there to hand dry it. They have free vacuums, but you have to do it yourself. I come here now and then if I just need the outside done, but I try not too. Because I pay for the full interior, so frequenting the express locations that don't offer interior, is wasting money. But, too each their own. Whether it's an express, or the full service, regardless you'll never catch me riding dirty - literally read more

I paid for the platinum wash, and as I was going through I heard a loud popping noise. When I pulled up to the vacuum I looked to see what it was, and my entire rear wiper arm was broken off at the bolt. I went and told an employee, and a young kid came out took 1 picture. He said they have to investigate what happened. He said if it's their fault they will buy me a new wiper arm. Let's see if that happens. They wouldn't even give a refund for the wash. read more

Mister Car Wash - Car Wash Near Me - El Paso, Arizona

My girlfriend and I have the monthly membership and the other day I decided I need a car wash since I have a black vehicle and live in a desert This place is usually pretty packed so I rarely come to this location but today it wasn't so I pulled in! There is a membership lane for people who have the membership and they are let in right away. The car wash itself was great as usual! My car is looking good! One thing I like about this specific location is that they have vacuums that you can use after! It's great for when you just need to tidy up really quick! Over all, great experience and will be back! read more

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Thank you Mister Car Wash!!! I'm solo glad this spot has opened up. No more driving around town with a dusty, dirty car looking for a full Wash. This location is brand new with all the amenities you'd expect from a car wash, though they include a free vaccum with every wash. Located near the West Towne Marketplace, it's easy to get to and right off the freeway. The services are self serve for the most part but easy to handle and a lot less of a hassle. Personally, I like to do my own vaccum so I don't mind but if you're looking to relax while your car is washed, you may opt for another location. Overall, I'm glad this spot has opened because, if you know El Paso, you almost need weekly washes and this gets the job done. read more

Oil sprayed all over the left side of the car, should really check reviews first to decide to go or not. Had to go to another mister clean to get the oil off. read more

Mister Car Wash - Oil all over the left side - Car Wash Near Me - El Paso, Arizona

I went to Mister Car wash for the first time today. The nice attendant went through their services. We picked the basic car wash. He asked if we would like to leave a tip. I asked him if they dry the car, he said no, so I said no to the Tip, as no employee was going to dry my car. We stopped at a restaurant afterwards for lunch and saw half of our hood still had rain spots on it. I went and checked the back and it also has rain spots on it. Needless to say we will not go back. We use to go to Daddy O's since they would dry the car. So disappointed that we cannot locate a Car wash that actually has attendants that hand dry my car. read more

I pay for the Mister Car Wash Platinum Exterior Membership for two vehicles in my household. Each membership is $32.99 per month.For many months my family&I had been enjoying getting a car wash every time we passed a Mister Car Wash.This is a huge for vehicles in El Paso because they dirty up quick.Just like any relationship everything was going well, til one Saturday when I visited this specific Mister Car Wash location on 7820 Paseo Del Norte.During the car wash was happening I heard something like a piece of plastic"fall"&I looked around but didn't see anything, didn't think much if it so when the car wash was over we drove away.It is not til we arrived home when we noticed my antenna cover was gone but it was after working hours and they had already closed.The next day I called several times. Probably on the12th call finally someone answered the phone, I explained the situation.Whomever answered stated that all the time they find so many antennas and antenna covers but that he remembered seeing my specific antenna cover and that it was broken.He said their insurance covers such situations&if I went back to their location they would take pictures to submit an insurance claim to get my antenna cover back on.So,I visited them again, the manager saw me right away, pictures were taken, he took my name and phone number&said he would call me when he had a claim number.I waited two weeks&didn't get a phone call.Also, I couldn't get a car wash for it may mess up the antenna situation further.I called many times at different hours for 4 days, none of my phone calls were answered.I didn't immediately visit because I live over 20 miles away from this location,&I work even farther. One day while passing the Mister Car Wash location on Montana I spoke to their staff and after waiting 30mnts to talk to them they stated they couldn't help me,but they would reach out to the manager by text and let him know I was trying to get a hold of him.I kept on calling the Mister Car Wash on Paseo del Norte without an answer nor I was able to leave a voicemail.I'm in the Military so my schedule doesn't always allow me to get off whenever to take care of personal business like thbut another time while passing on I-10 I visited the main El Paso Mister Car Wash branch.I was in uniform and they were more attentive than when I visited the Montana location. I mentioned what was happening and I was given the number for"Rafita"the Region Manager so I may pass my complaint to him.When I called the number provided it was always busy so I was never able to get a hold of him.A month&1week had passed,I was still paying for the membership,my car was super dirty&I had not been able to get a hold of anyone at the Paseo del Norte Location so finally I took the time off work to drive there.When I arrived I ask for the manager,the manager refused to talk to me but told the staff to give me the claim number information.It was upsetting he didn't want to see me in person&give me the information himself even thou he was inside his office looking out the window.Per Mister Car Wash Paseo Del Norte Manager's written instructions I then drove an additional 22 miles to Bravo Collision were again pictures were taken&again I was told they would call me when they had the claim approval.All together that day I drove 70 miles to take care of this situation.One week&a half passed,I called Bravo Collision&my claim number couldn't be found. Thankfully I had it, so I provided them with it.Again,I was told they would call me when approved.Approximately another week passed&I got a phone call stating the claim had been approved&they would call me to set an appointment when the part arrived.One more time, another week passed&finally I got a phone call were we set up an appointment. Eventually,Brown Collision replaced my car's antenna antenna cover&even cleaned my car.To get my antenna cover replaced all together took 2months& 1week. Regardless of the terrible costumer service the Manager at Mister Car Wash Paseo Del Norte provided the whole time I paid for the membership. So,today I give Mister Car Wash Paseo del Norte a1out of5 just because I was eventually able to get my antenna cover replaced by their business insurance as originally promised.Otherwise,I would state0out of5.The whole time I felt like no longer paying for the membership I was no longer using but I also was worried they would no longer take care of my claim.While waiting for the Mister Car Wash manager to call me back I did call my car dealership for a quote and they stated it would be over $220 to replace the antenna cover.So,if you are getting a car wash and you hear something fall,check, if your car has car damages don't leave the premises til you get a claim number. This will save you a great amount of time&inconveniences. read more

If i could give zero stars i would, took my jeep this morning and money down the drain, none of the brushes even touched my vehicle, the vehicle just got wet thats all, doesn't even looked like it got washed... read more

I paid $22 for the Platinum wash. My car, and everybody else's were soaking wet when they came out. There was still dirt and even some soap all over the car. I'm going to have to basically wash it again at home. The $6 wash at Sam's or Circle K would have been better. Never going back... read more

I love the monthly plan I can get my car washed any time. It always works well and love the vacuum. It's a great deal and great service.

I like the Mo they subscription but be very careful they pile cars and I've seen many accidents . I always wait and give the car in front of me room. read more

Worst carwash ever....Spent $40 to get car washed and I might as well just took it to the $2 dollar carwash and did it myself....for $40 they didnt do any of the interior, vacuum, tires or anything....had to take it to another place and get it done properly....I don't recommend this place at all. What a waste of money. read more

This place is a sh*+ show. Last time I was there I counted at least SIX staff members hanging out by the scanners, and not one was helping with the order of cars to enter the wash (funnels from 3-4 lanes into 1). Which means you are left to play a game of chicken with your neighbors.. you know.. the same people who stand up as soon as the plane lands and want to zip to the front? Yeah, those guys. The ones who don't know how to play zipper with cars. The lack of organization is incredibly frustrating. There's a membership lane, but all lanes have scanners, so you can just go in to any one. The times that I've gone, the membership line is longer than the others and you don't need to be in that specific one if you're a member. Unfortunately, as others have mentioned, even when you receive a "platinum" wash, you still roll out with bug guts on your windshield. The wash itself is mediocre at best. If you decide to go during convenient hours (8-5 people hours), you will end up waiting a good while before you can get your hands on a free vacuum. This place is frequently packed; not because of the quality, but IMO because of the lack of car washes in the far west. I'll be canceling this useless membership. Two stars because Elotes Reyes sells corn in a cup nearby on weekends. read more

Went here for the first time and was pretty disappointed. As far as customer service goes I'd give that a 10. The car wash itself? Questionable. I typically go to Daddy O's, but kept hearing how great this place was. I paid for a platinum wash which was $20. I was told it was the best option as it supposedly offered a lot for the vehicle. To my surprise when I got off my car to vacuum it, it was still dirty. The front of my car still had spots and dirt that typically comes off after one wash. Of course I was disappointed I mean especially after paying $20 to wash it. Not only that as I reached for the vacuum I noticed that it was broken. Literally the top part of it fell off. I looked around and it seemed that most of them were. Would definitely not recommend, and unfortunately will never return. read more

Washed my car on 11-09-20 at 9:00 am. Equipment should be clean, machines working properly. It was a terrible job. We ended up taking car home and rewashing. Don't think we'll be back. Any recommendations? read more

I am part of the unlimited wash club so I try washing my car everyday. Whenever I'm lucky enough, I will see Cheeto working with the biggest smile on his face. No matter the day, Cheeto will always bring a smile to my face as well. He is the most hardworking young man I've seen and goes above and beyond whenever he's helping out customers. He helps me fold my in mirrors ever since one of my blind spot mirrors came out in the tunnel. The staff in general are all really friendly, but Cheeto never fails to exceed my expectations. read more

Brand new car wash and it's broken as soon as it's my turn, sit there 30 minutes waiting. It finally starts and moves my car all the way thru with no water! Great job guys. They told me to go to another location.i had to stop someone, they were just letting customers go with no apology, nothing. read more