Service is automated, quality is horrible. Value not worth the damage they cause on the vehicle. Not the first broken license plate frame but hopefully the last one. read more

Mister Car Wash - Boken licence plate frame - Car Wash Near Me - Merced, California

Customer service are great! Super friendly nice people the vacuum are great but the drive thru car wash is horrible please don't take your car here I been to the mister by in shape and it's so much better then this one oh goodness it scratch my car so bad it even almost pulled my bumper out of place it's ridiculous honestly I was so scared while in the car wash of how aggressive it was I attached pictures showing just a sample of how much it scratched my car it's insane the value is cheap for membership read more

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They broke my car and don't want to compensate for the damage. I came here on July 30 of 2025. The spoiler was torn off inside the wash tunnel. I filed a claim, and they told me to wait. I called them about 15 times in total, almost every day for the next week, but nothing happened. I came there in person a couple of days ago, but the managers were not there. I tried to contact the customer service both via email and phone - nobody answers. Hello, you broke my car and I have to run after you? Today I got there again and luckily, the managers were present. Finally, they told me that they don't see their fault in this incident, even though the footage clearly shows their dryers blowing off the spoiler off the trunk. They told me the spoiler was already bad and that the other cars don't have those issues. I was OK for them to compensate at least for the part cost, but they said no and offered me 2 wash passes, which is insulting and way beyond the spoiler cost. At this point, it is not about money for me. I will never go there again. read more

There dryers don't work well half the car is wet and you have to carry your own towels to dry your car

I personally talked to the attendant and requested that my membership be stopped because I move to my other house in Reno during the winter and there are no mister car washes there, she scanned my windshield tag and said all was taken care of, ( but guess what) the auto payment was still taken out of my account (I'm not surprised) watch out for dishonest business practices everywhere it seems to be the norm these days. I think washing my cars myself yields better results anyway. I'm going after them legally just to reviel there dishonest practices. Just to make a point read more

Worst car wash I have ever been to. Vacuums have no power can't suck up any trash. 14 dollar car wash was too expensive for a basic wash .

HORRIBLE SCRATCHED MY CAR DO NOT COME! It was my first time coming and I got the number two wash only to be finished in less than a minute and after inspecting my car see dirt left all over. So I came back to try and get a refund but all they were able to offer was a complimentary platinum wash which I thought had to be great. Only to look again after and see dirt left all over, scratches and paint even taken off of my car. read more

Mister Car Wash - Took the paint right off of my car and you can see the scratches the scrubber brushes did. - Car Wash Near Me - Merced, California

This is the best Mister I have ever visited. My car was seriously dirty. The force of the water at the end before the drying cycle could not have left a speck of dirt or soap. Highly recommend. read more

Absolutely damaged my car way more. Tore the bumper off breaking the clips and cracking some parts of my bumper. I now have to replace and get a whole new bumper AND I have to get new paint on some areas of my car due to the deep scratches it left on my vehicle. I've been through this car wash so many times and nothing is serious has ever happened to my vehicle. This car wash that caused the damage was really aggressive the machines washing the car were banging on my car I can literally HEAR the machines scratching my car it was so painful to listen to like nails on a chalk board. After the incident we had to wait for over 30 MINUTES for a manager to come out 30 MINUTES in this heat. Absolutely ridiculous. Wasted my time and my money. They give absolutely no respect for us customers. They only care about their money absolutely disgusting. If you have a nice new car take it elsewhere hand wash or go to a self wash car wash. These companies don't care two birds of what happens to you or your personal property. Save your self some stress and lots of money. read more

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My wife an I were heading to mister car wash to wash her car and when we got to the washing part it was very aggressive and shaking the car briefly. We get concerned because we thought something bad happened then we look in the side mirrors and see the rear bumper flinging around we get out to check the damages and we come out to this read more

The new vacuums have serious game..while testing out the new suction the vacuum it near about took off my fingerprints.. That's puttin me in my place..! read more

don't take work trucks here. it's a waste of time. they tell you to take everything out of the truck bed but it's welded on and isn't moving. they just stand there saying take it out and doing nothing. read more

Definitely not the best wash but convenient since they have several locations. It would be much better if they had a scrubber at the entrance and a dryer at the exit like some of the other car wash places. read more

They bought out all the independent car washes, raised their prices, don't vacuum, don't hand dry, don't spray the windshield and ask you to tip. Really? For the same price I can go to Merced Mall Car wash and get the VIP treatment. No thanks read more

Car always comes out spotty and dirty. Always a waste of time redoing it again and still the same half way results. The last straw was when they damaged my vehicle and would do nothing about it. Talked to a manager who called my car "junk anyway". Rude and unprofessional. I would not recommend. read more

Great for the price. Very spacious lot. Super busy sometimes but so is in in out. Staffs are friendly.

Does a better job than G street and Olive locations. Wish I could leave a review for the brand new G street location. It's terrible; not once has my car actually gotten clean. read more

Went to go get my car washed, not only do they not have the prices posted when you enter the long drive through, the workers are very disconnected and clearly don't like their job. After the car wash none of the vacuums work and the workers didn't even have the courtesy to notify the customers that the vacuums were down to give them another option at another car wash. They did not even leave their post and just shrugged her shoulders and said the vacuums didn't work. 15 minutes later a manager finally came out and apologized and gave me a free car wash, which I don't wanna use because I'm never patronizing this business again. This is what you expect from merced because the people here are very disconnected nonchalant, uneducated on customer service and they don't care about anything but themselves .... read more

The vaccum pumps are always turned off everytime I ask why they say it's maintenence and upgrades. What's the point of paying you a monthly fee if I can't get a full service out of you? read more

The location on GEER Rd is MUCH BETTER / Their vacuums are the best - They have smaller nozzles for us that drive the smaller cars and need to vacuum in tighter areas read more

Yep it's me again..I gave a review the other day..My Antenna got ripped off sat..I made a report..I get a call from management Sirenna!! Sir there's nothing we can do..There's a small sign that I didn't see..Mister car was is a joke..The kid that I spoke to at the car wash..a worker! Said oh yeah it happens all the time..IS IT OK to damage people's trucks! And not be responsible! HELL NO..So I don't recommend Mister car wash. read more

Hardly any vavcums opened and it has been like that for at least a month- sign says for upgrade. read more

Mister Car Wash - Car Wash Near Me - Merced, California

I think the whole point of the checkout is that you are able to do it yourself. I had an employee approach me and do it for me. I don't think that was necessary especially when you are being pushed to choose the more expensive options. I chose one of the midsize options. I believe the $12 wash. First and foremost they don't prescribe your car before going in. Just a quick windshield sweep and that's it. Ok no biggie however as you're coming out of the car wash the drying is so poor. There is no one there to dry your car afterwards. The vacuums are weak. I would suggest instead of using manpower helping you at self checkout... it should be used for a quality car wash. read more

I got the monthly unlimited service, drive up and automatically get through, great wash every time, and plenty of vacuum stalls. The one thing I don't like is, there is not one line designated for members, but it hasn't been too busy for it to matter too much yet. Wish I could add an additional car on my plan at a cheaper price, but now I'm just being picky. read more

Years ago I stopped going to this car wash because my car was always left dirty. I needed a was yesterday and I noticed they had changed the name so I gave it a try. WHAT A RIP OFF!!! Never again. They raised the prices. 16 dollars for the works. My car came out dirty. Still wet and the guy behind me had soap all over his truck when he came out. I wondered why there was no line when I pulled up now I know. I will drive across town from now on. read more

Still had bird poo on my hood of my car after the wash however the employees completely ignored the fact that a group of 3 CARS. Were using all of the vacuums all 3 cars were loaded with their belongings and kids I waited for a half an hour wiping down my car and removing some trash they then switched places and started vacuuming another vehicle while your attendant attendants just watched. Terrible Service I WILL DRIVE. TO THE OTHER SIDE OF TOWN AND SPEND MY HSRD EARNED MONEY SOME WHERE YOUR BUSINESS IS ACTUALLY APPRECIATED read more

I went in the war wash for the 2nd time ever the first time being a car pile up caused by a customer hitting their brakes about a year ago and now decide to try again for redemption and we'll I went inside the car wash which was a bit noisy but it's whatever anywho on the walk around after parking I found that my small bullet antenna which was no longer than a few inches "hehe" was completely ripped off. like oh man... well fuck read more

I went to bring my son's car for a wash, but the car wasn't as clean as I would have liked. An employee suggested me to go through FREE OF CHARGE. He's a wonderful salesman as well, and he convinced me to get the $30 month plan for my other car. If you want excellent customer service, go to J (his name was J). Although, if you want your car to be perfect, I do not suggest coming. Vacuums were fine, but there were plenty of open parking spaces. read more

Took my little convertible in and somehow on the top of the convertible it made a dent. My car was immaculate and I know it happened there . They would not fix this for me. This is the second time for this happened . It did damage to my other vehicle. They say going through it doesn't do any damage it does I had a friend that was taking his vehicle and every time he did it bent up his license plate. Now I wash my car is at home. So if you have a really nice car I wouldn't suggest going there go to a place where they wash it by hand. read more

Don't go here. Vacuums never work. Supposedly doing upgrades, doesn't take that long to do it. Think manager just try to save electricity

Though the car wash is open, this is a fairly new location, and for the most part since it has been opened, their vacuums almost never work. I pay for a monthly membership and can never vacuum my car because they only have 3 accessible. It's ridiculous, the vacuums are always shut down for upgrades. It's been months and they're a new location. I have been debating cancelling my membership. read more

When they opened this car wash it was an excellent place to wash your car and clean it from the inside however, last time i went to get it cleaned i didn't really notice much soap when i ran my car through the car wash and almost none of the vacuums were working and not like they were a little bit off.. no i mean like it was as if they were turned off.. i had a membership but noticed it was not worth it because yes the car was clean but didn't really notice much shine unless i ran the car through the wash three or more times during the week. read more

I wash my car 2 to 3 times a week and wanna come here for some reason my car gets a scratch or rub against my rim . And what is the Point of spraying the car when they hardly spray it . Also when the staff goes around to pick up trash or Sweep they are unfriendly read more

I've given this car wash so many try's because of the convenience of working near by but it always disappoints. I really wanted to get their membership but I always find myself pretty much washing my car all over again. Back of Car and windows are always dirty after. read more

I was so excited to see they were reopen after having been shut down for a while due to corona. I pulled in with my children in car waited in about a 7 minute line get up to pay and the girl tells me that they are only allowing members to get washes. There were no signs or anything saying this so people wouldn't waste their time in line. When I told her oh you guys should really put a sign up she said oh but we don't want to discourage people from coming. I couldn't believe that response that's exactly why you need a sign I would have been far less irritated if I could have read a sign stating this instead of waiting to have her tell me so then being stuck behind other cars and waiting probably close to another ten minutes to be able to pull out through their little exit spot. Was infuriating waiting close to twenty minutes with my three kids in the car for nothing. I definitely won't be returning to Mister even when they are providing service to us non members. They didn't even have the option to purchase a membership was just a waste of time. So I went to Rapid Xpress Carwash instead where they were happy to take my business my car got squeaky clean and they have a new loyal customer. A simple sign could have avoided this whole mess. read more

They will mess up your car do not go here! and then they will claim it was your fault, service Is horrible and your car wont be washed right. There is cheaper and better options in Merced, this place is garbage!!!!!!! read more

mr car wash on 16th in merced is terrible I signed up on the app on my phone and decided to try it out, went after work i chose the 32.99 deal went through car wash came out soap running down my car soap spots on car, I asked an attendent if that was normal he said no maybe your car was extra dirty Tun it through again so I did second time came out worse soap spots on my car took out most of them. then i went to ask attendrnt to cancel my membership, now I had signed up that same day. i told the attendant that this car wash was no good and wanted a refund she said she would cancel my membership but would have someone call me the next day to refund me. Someone did call me and he said because I canceled my membership he could not help with refund that I would have to call the hotline. Wow I called and was on hold for 30 minutes. hung up and called again then holding service stated it would be 60 minutes to be on hold. they could keep my $32.99. Rip off!! so angry! Does not even deserve a star rating just because I have to pick one to write this post I'm doing it! read more

I have had a membership for 10 years with Prime Shine which is now Mister car wash. It seems like the service these days is not what it used to be. I was going through the wash yesterday and someone also in line must have hit their brakes because the wash stopped. This happens sometimes when people are new to the car wash, the issue is when the brushes stopped, it did not wash the back of my vehicle. I was already late to a meeting so I could not ask them to re-wash it at that time and came back first thing in the morning. I explained what happened but I was told a re-wash must be right away. I understand that some people might try to scam but in this case you could obviously see only half of the vehicle was washed. My membership is for a commercial Fleet so we pay per wash at a discounted rate. Instead of them just washing the truck again, I had to pay to go through. Not the best way to do business, there's another car wash in town that has the option of unlimited and fleet plans that I will be looking into. Customer service is pretty easy to succeed in at a car wash. read more