I love this place. So many locations make it easy to keep my car sparkling. They have monthly plans at reasonable prices so you can wash whenever you need with no hassle. Free vacuums are a plus so the inside is always clean as well. The staff is always smiling and wave as you pass. No complaints here. read more

My truck was damaged going through their car wash, I didn't see the Sideview mirror cover was missing until I got home. I've called them multiple times, I sent an email, and I've stopped by the location and was told the manager would reach out to me. So far nothing and no one has reached out to me. It's been four days since the incident. Poor customer service. Awful management. Won't be going back. read more

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I like coming here to get my car wash it's convenient. It's a great deal to the the membership. I can come whenever I want so my car stays clean. They have lots of vacuums you can use for free read more

Mister Car Wash - Car Wash Near Me - Modesto, California

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This is a chain of car washes. This one's in Modesto on Dale Road, and I frequently go here after leaving the gym. It's usually not too busy and the system is always the same. I recommend getting the membership just because it speeds up the process as it scans your sticker in your window. Sometimes the attendance will spray the windshield in the grill nicely and other times it's like a couple of squirts and that's it. I've been tempted to say no. Could you do a little more but that usually the car wash has begun. read more

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Horrible customer service!!! I will never go back to this car wash! I have paid for memberships for a few of my cars, and yesterday I take my truck to get washed and the "self proclaimed boss" was such a hateful little girl. She wouldn't call her manager, wouldn't give me her name, wouldn't give me the managements number, and wouldn't refund my money. Like umm she needs to get terminated...seriously! I will be following up with corporate as well! read more

Thank you Mario for awesome customer service. Give this place a chance and decided for yourself. Staff was amazing and very helpful!

This place is such a joke. 14 employees standing around doing nothing while every single vacuum is clogged and has very little suction. The tips of the vacuums are constantly falling off as well. Dryer is terrible when you pull out of the actual car wash. I am a member here and pay the $20 a month for unlimited. I come two-three times a week and it never fails. I will be cancelling my membership and taking my business elsewhere. read more

Employees need to do a better job keeping the express lane open for monthly members only. Should learn to GUIDE non members to the correct lane for checkout. Had to wait over 10 minutes for the employee to checkout a customer! Paying $25/month for inconveniences read more

granted, I paid only $10 for my car wash, but I came out of it vacuumed, which is OK and the whole back of it was still dirty and dusty as if the water never touched it. I guess that's what I get for $10. You get what you paid for read more

Mister Car Wash - Outside - Car Wash Near Me - Modesto, California

Our car was damaged on Saturday . The shift lead on duty was kind, but didn't take great pictures of the damage for her report. She told me the general manager would contact me on the following Monday or Tuesday. When the manager contacted me, she was rude, unprofessional, and unhelpful. She wouldn't even let me get a word in during the call. She informed me that the damage documented "wasn't consistent with damage from a car wash." During the wash, we felt an obvious impact and rocking. After the wash, the bumper was nearly ripped off and a part of the wash equipment was sticking out from the car! This $26 car wash didn't even get the car clean, when I mentioned that on Saturday, I was told I could go back through the wash that damaged my car. Uh... no thanks. What a rip-off! After lots of follow up, I was finally able to contact a regional manager. They offered to fix the car and provide a free month of washes. Thankful that she took time to review the video and see that the damage was done in the carwash. read more

I don't even know if this place could be considered a car wash at this point. My car isn't even clean and the vacuums are pretty useless. This place does not even presoaked or scrub vehicles, but they have the nerve to ask for a tip. What you pay for is definitely not worth what you are getting. Honestly, you are better off letting a toddler wash your car because it's pretty much the same thing and the toddler would do it for free. How this place stays in business is the eighth wonder of the world. read more

Just left this location. My membership sticker never works. They tell me it's the make of my vehicle. No one was there to scan me in. I tapped my horn for assistance. People were lined up behind me backing up. Very unsafe situation. I called the location for help. No answer. Finally someone came over and took their time checking in my car. I called customer service several times it rang and then they hang up on you. We miss prime shine their customer service was 10 times above and beyond what Mister car wash offers! read more

After calling HQ 3 times for this same issue at multiple locations, over time, I'm finally leaving a public review. The top brush was down again today. I get out after going through, dirt streaks on horizontal surfaces and still bird poop. I go back through, I ask, "Do you know your top brush isn't working?" "Yes, we know." I said why aren't you telling people? We have no way to advertise that she says. I said you are standing here asking people for tips? If you want me to leave you a tip, tell me the wash I'm paying for is not even going to be half of the service I'm used to. We live in the valley, the dust is terrible, the top brush is 70% of the car wash service. She just looked at me and said you still got a wash. No simple, hey I'm sorry the service isn't as expected. Please go through again, we are hoping to have it fixed asap. She just kept saying, but you got a wash. I've been through the north McHenry Mister 2 times in the same week where the top brush was down, nothing from the attendant about it prior, but they still ask for a tip. How many hundreds or even thousands of cars went through that week and got a 30% service for their money? It's very shady business practice. It's equivalent to going to a steak dinner and getting your plate with baked potato and veggies but no steak, and the waiter doesn't even acknowledge that there is no steak. And then argues with you about it when you ask them, did you know there's no steak on the plate? And zero surprise on my part, all these Misters listed in Yelp have 1 star out of 5. Do yourself a favor and take the extra few minutes to go to Fast Track Car Wash on Oakdale road. Their vacuums are much better, they actually hand wash most of your car as you enter, then they dry it at the end, and they never ask for a tip which I offer ever time because they are so good. $10, same price as shady Mister. read more

Mister Car Wash - Bird poop, dust streaks - Car Wash Near Me - Modesto, California

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Do it again, and again, and again. Yes! I have a membership. Self service car wash and I go thru as often as I want (lol, that's about 1-2 per week). During the harvesting season this is a must. ***KAREN WARNING*** DO NOT go thru any AUTOMATED car wash if you are afraid of scratches on your car (it's gonna happen, because those rags pick up items and scratch other cars). DONT EXPECT perfect SUCTION on all vacuums (because other people suck everything up, including the kitchen sink). ***THIS HAS BEEN YOUR LOCAL YELP WARNING*** Be patient and know if you ask the staff for help they will HELP (Thank you). NOW! Go clean that ride (Yeah! You! She dirty). read more

I pay a membership and last week my entire side view mirror was scratched. I went in there and they filed a claim and said someone would call me today. I received a phone call from their general manager named Alexis who was very short and rude and said that they would not cover anything and I can take it to my own insurance, even though the damage happened at their location, when I asked if I can get a phone number to someone, she just told me to try calling 800 number. read more

they no longer allow free vacuum use. and you need to purchase a car wash in order to use it. i understand needing to make money but this just pushes me further away from becoming a member. it used to be free vacuum use in general but they changed it randomly. read more

Beware! The material they use to wash gets stuck in the headlights of your car/ truck. It happened to me last week. They told me to go to an auto body shop to get it removed because we could not remove it on our own. Mister agreed to pay but will take a month to get reimbursed. General manager told me they would not pay for it if it happened again. read more

Mister Car Wash - Car Wash Near Me - Modesto, California

What's with Mister Car Wash lately? They have gotten quite skimpy on their washes lately. Tried out the new quick quack car wash the other day and they just drenched your car with soap and wax and the dryer works much better than misters does. Im going to be canceling my membership at mister and going with quick quack. read more

$22 car wash for my car to still be dirty. No pre scrub, horrible dryers, and poor quality vacuums. I can spend $16 elsewhere get a pre scrub and an employee drying the car with a microfiber towel to ensure there isn't water beads sitting on the car. read more

Doesn't do a good job on the wash itself. Always have to wipe my car down my self after. And to add insult to injury, the staff begs for tips at an AUTOMATED CARWASH! Once I get my ceramic coat done that's the last I'll be seen at Mister. read more

Once again the very first brush on right NOT WORKING still. Went 2 weeks ago and then again today still not working. Why is there broken or not working brushes? read more

Got a car wash today. Noticed some damage afterwards. My immediate thought was I was hit somewhere and then it also struck me, I just went through the wash?! Well I had already left the car wash, but came back later and spoke with the management team. Fist, they were very pleasant and friendly, addressing my concern promptly. They asked to review the video to see if there was evidence of any damage prior to the wash. I said yes, please. Of course it took some time because I didn't have enough Info of when I went through (keep the receipt). Finally, I remembered the time and they quickly found my entrance into the wash. There it was...damaged before entry! Mister Car Wash Detectives, on the scene!Solved the case! Thanks for your understanding and helping me rest knowing the car wash machines weren't AI Car Eating Robots! Very professional interaction. Thanks again! Great wash too and the vacuums are FREE! read more

Mister Car Wash - The washing - Car Wash Near Me - Modesto, California

I went to this car wash on 2/27/2020 after I got off of work around 7:30 pm. Another co-worker recommended as they get unlimited washes for 20.00/month. Well, apparently, they had the old prime shine monthly membership because this place lists the price at basically 30.00/month (29.99). The price alone for their top wash is $18. Really? I reluctantly opted for the lesser $16, and I was informed by the attendant that I could go through a second time if needed I asked for a dash wipe and the response was, "sorry, we've been out of those since Sunday and I don't know if we will be getting anymore." Seriously! Wow! Well, it was dark out but after I got out of the wash, I could tell it didn't get clean. Took my car thru a second time, I could tell it still wasn't completely clean, windows still had some grime in them, but I needed to get home as I live out of Modesto. Once I arrived home, I saw much more on the body of the vehicle (back hatch, side mirrors, basically various areas around the full circumference of my vehicle. When this was Prime Shine, they also allowed you to go through again if the car wasn't clean, I never needed to go through more than twice and I BELIEVE the highest priced wash was 12.00. I did at one time have their unlimited monthly, but cancelled that during the rainy season, as I knew I'd not be using it. The cost for that was great, 19.99/month which imho was reasonable. In a nutshell, I was very disappointed at the quality I received for the price gouging amount I paid. I won't be coming back nor recommending such a rip off to family and friends. Giving this place one star is being overly generous as they deserve none. read more

This car wash needs to fix their blow dryers. I came out only for my windows to be still soaking wet! read more

Mister Car Wash - Windows still wet! - Car Wash Near Me - Modesto, California

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Once the location changed over to new management they changed the car wash system and raised all the prices. The new car wash does not clean anywhere near as well as the old system did. Even after running my car through twice my car was still dirty. For the prices they charge I'd rather get a hand-wash somewhere else and it would be a perfect job. Personally I go to a fully automated drive-thru wash for value and convenience. Your higher prices remove the value and having to run the car thru multiple times removes the convenience. Why would I go there again? Sad... read more

Lol, typical from Modesto to flip out when there is change. There is no difference between the washes from Prime Shine to Misters. In fact it's a better system that you can just drive up with your monthly pass , and go right through. Are the washes perfect? No.... But they werent at Prime Shine either. read more

The reason I don't recommend coming to this car wash is because there was a day in the weekend I was coming to wash my car with my unlimited membership when the sensor isn't reading my barcode so I decide to move up just a bit to see if it would read it then when all of sudden I hear a loud knocking on my window and it so happen to be a employee knowing on my window loudly as if I didn't have a membership she was working early in the day on a weekend and was short brown hair tied in a bun as always and possibly a headband she is one of the reasons I will be not be coming back to this location. Second when your paying for a membership I expect to have my windshield sprayed its only one specific Hispanic male who black hair that works in the mornings weekdays that decides spraying the car is to much if you think spraying a car and guiding a car in the tunnel and sending it is hard work find a new job. Don't recommend this car wash 0/10 read more

Worst car wash ever, left streaks all over my car!!!! They don't give you wipes to wipe the inside! And no one tries your car... water spots all over!!!! I will never go back. Mister car wash sucks!!!!! I should have left my car outside and had the rain wash it!!!!!!!! hahahah read more

This location was not up to par like the others. We didn't get the bug spray for our windows and it's so bad and needed in the Central Valley. It didn't even seem like we got the premier wash we're paying extra for. We still had bug residue on our windows. I hope they do better next time we go. read more

Worst car wash ever!!! $14 wasted!! The drive-thru was so short - did not clean or dry good!!! Had to go home re clean & dry.

I tried 4 different vacuums and none of them worked!! Limited time so had to leave without cleaning my carpets.

Got a car wash today! The car didn't come clean on the first try but Zack was super nice on letting us back through. He even educated us on the unlimited plan that I will be getting on our next time through. Zack was great in helping us out and super patient with our questions. read more

I have the unlimited wash so my experience has been the same at all locations. My truck tail gate does not get completely dry, so I always get out and dry it it. Plus I dry my windows and the top of the truck. I have used automatic car wash before and have never been to one where they are completely dry so not much difference here. The only complaint is the vacuum suction is supper weak so you have to vacuum slowly, but it does pick everything up. Also, if you have a tonneau cover I would avoid automatic washes. Take it to a hand wash car wash since the brushes don't wash it very well. read more

Fast wash but inadequate service - car still dirty on windshield and windows. Won't go back

The car wash used to be good but after change in ownership it became just ok. I started having to spot wash areas that were missed. If that wasn't bad enough, today I went there and learned they raised their basic wash from $8 to $10, a 25% increase. I guess the cost of recycled water went up. Right. Greed went up and the product of a basic wash went down. A long time customer like myself will now go elsewhere, or just wash my car myself. read more

Today i purchased the Platinum wash which runs $18 The tire shine isnt operating today apparently from what the friendly staff Member told me. Tire shine is listed as a part of the advertised bundle you pay extra for to get Express Platinum, Express #1 & #2. There was no discount offered. My alternatives were either pay full price and still not receive Tire Shine or pay for an Express Wash which does not include Tire Shine, or much of any of the other extras you pay for with the other packages. I've been washing my cars a lot less frequently due to the changes that took place with this company. I've posted prior to this and will continue to. Stay tuned... read more

Paid $16 to get a half-ass clean car and it left the back end of my car with tons of dirt/mud. I wouldn't come back again. Total waste read more

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Very disappointed. The last few times I got the cheapest wash, my car wasn't very clean after. That being said, this time, I chose the $16 wash and same disappointment. I don't expect a full detail or anything but for $16 dollars, I expect to not have to re-wash the dirt off my hood when i get home. That's just one example of the Poor wash I received. Nothing but inconvenient and sad. read more

My car was damaged. I fixed it myself to keep the expenses low. Sent them a request for repayment for the repair. I have followed up many times for the last 2.5 months. No response. Frustrated. They should not offer to pay if they are not actually going to do so. Very, very poor customer service. read more

DID NOT CLEAN MY CAR! Never had this problem with Prime Shine. Disappointing. No time to go through twice, but really shouldn't have to. Asked for a pre wash and she only did the front which is why in part the back is still filthy. read more

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