When the guy that owned it before Covid was always there this place was the best. I have had the…read moreultimate car wash with gate privilege since before covid. I had to show that owner I was capable of pulling up into the touch wash safely to get my pass. Since the new owner took over I no longer have privilege to use the touch wash I pay a subscription fee for. In fact, it is now closed most of the time. This is even during business and weekend daytime hours. So I am being forced to use the lesser wash almost every time. They also stopped stocking the vacuum tokens. I am supposed to get one per week. Most of the vacuums don't work, but aren't labeled, so if you do want to use vacuums you can lose money finding out they don't work and no way to get money back. If something doesn't change this month I am canceling my subscription and going to one of the new, state of the art car washes that actually are maintained. Employees have told me the owner now doesn't care that things don't work.

***Update***** Since the owner can only reply with a statement that I am tied to a competitor…read morevalidates this review. (Attached photo of response incase they try to remove it)Police report # O18043081 Ogatamie county sheriff public record. Also my personal email address is adishman49@gmail.com. If you would like proof of my purchases with this company for the last 2 years since I moved here from out of state, plus any other documentation to make an informed decision on this incident please send me a message and I will help you the best I can. *** continue to my review*** I used to enjoy this wash, been here so many times, so much that I figured I'd go ahead and sign up for the monthly unlimited package. That is until the day I had an issue and was told to basicly go away. I called with an issue I had with a wash and was told to bring in my truck to show them what had happened. I show up to only be greeted rudely and told that I am a liar and that they were not responsible for what had happened before they even looked at my vehicle or understood what happened. To top it off they had already cancelled my account before I even showed up. What had happened was their touch car wash side had left scratches all over my truck that morning. The sides, hood, mirrors, tailgate, roof, and new chrome trim I had just placed on my vehicle that weekend. When I tried to show them that the new chrome had even been scratched, I was told they don't cover after market damage anyway, and to leave without understanding that the scratched chrome proved consistancy. They refused to do an incident report or give any insurance info. So I just contacted my insurance and I am going to let them handle it. (My insurance stated they will go after damages on my behalf due to photo proof and receipts of new equipment installation) A police report has also been filed per my insurance company's request, and was instructed this was not a new occurance for this business. So if you love your paint job beware! Also read the other low star reviews of issues with scratched vehicles. Thank you.

I didn't get into the car wash in time. I quickly called the phone number on the sign and they were…read moremore than happy to reimburse me. I received my reimbursement in the mail in just a few days. Very happy with this company, I will definitely get my car wash there again!

We've used Sparkle Wash a few times to power wash our house and roof. Each time they've been…read moreresponsive, reasonably-priced, professional, and do an amazing job! Great people, product and service!

A**hole truck drivers n employees. No signs posted for entrance n exit to form lines for the wash…read more Trash n deep potholes through out the whole lot. Very slow, shitty service, high dollar not worth the money. HIGHLY DO NOT RECOMMEND wasting your time n money.

For a very fair price I got my car detailed inside, washed and waxed on the outside. I had no…read morecomplaints and appreciated that the owner asked to let him know what he could improve on, and upon inspection, everything looked great. Even my husband was impressed. I definitely think he has improved his service based on other reviews. He wants to keep learning and doing the best job possible. We will be back!

Charles had my car from 9:30am to 5:30pm, I had to call to hear that he could have it done at 5:30…read more I paid for the $199.00 package for interior detailing. I had just bought the car so it was clean off the lot, however I have severe allergies and could tell that the car had had pets in it so I wanted it detailed. It was dark when I picked it up so I couldn't inspect it until the next day in the daylight. I can't see out of any of the windows because of the greasy streaks and swirls, the upholstery and carpeting were not shampooed and the hard surfaces haven't been cleaned. I am so disappointed and feel like a fool, I feel like I was scammed. In a phone call, Charles stated that I will not get a refund, and it says so on his website. During the phone call I was accused of yelling at him and interrupting him, I was not and couldn't get a word in and he ended up hanging up on me. Charles displayed no positive customer service skills. He then called the police department to report that I threatened him by saying I would be sending guys over to deal with him!!! In my 70 years, I have never threatened anyone! I deserve an apology and a refund. Please don't bring your business to Charles and be scammed like I was!

Not a very good place to get your auto cleaned, the staff is uninterested and just going through…read morethe motions. The machinery looks old and I've found areas of my car not cleaned after the wash...??? About a third of the vacuums don't work on any given day. Not worth the price. Ok, update - the place is now closed.

Fantastic car wash with a pretty cool light show definitely recommend this car wash in Fond du Lac…read moreand the staff is friendly & excellent

This is a wonderful car wash. Reasonable prices and my car is always nice and clean…read more They do have vacuums and if you need air fresheners, extra towels or products to wipe down your interior that is also available for a small price. Dollar to coin machine is also on site. This property is very well maintained on a daily basis Open 24/7. Shining up my car now.

Car looks like crap. Only dirty water came out. No soap. Clear coat protector looked like oily…read morewater. Never again.

Stopped in with the detail project. They couldn't help me, but they suggested a place down the…read moreroad. They were just helpful. Could've just said no hit the road. I would go back there if I had any auto body work to be done.

Car looks great. Bumper and rear quarter panel. Was given a loaner and work was done on time…read more Nice friendly people. Price quote was right.

I've taken my car here several times for detailing over the years and they always do a phenomenal…read morejob! The staff is super friendly and helpful, and my car always looks brand new when I get it back. I can't recommend this place enough.

They did wonders on my husbands car! It's an older car and the interior was really stained. It…read morelooks brand new now! I brought my car and they also did a fantastic job on that one too! We will be back. I highly recommend them!