When the guy that owned it before Covid was always there this place was the best. I have had the…read moreultimate car wash with gate privilege since before covid. I had to show that owner I was capable of pulling up into the touch wash safely to get my pass. Since the new owner took over I no longer have privilege to use the touch wash I pay a subscription fee for. In fact, it is now closed most of the time. This is even during business and weekend daytime hours. So I am being forced to use the lesser wash almost every time. They also stopped stocking the vacuum tokens. I am supposed to get one per week. Most of the vacuums don't work, but aren't labeled, so if you do want to use vacuums you can lose money finding out they don't work and no way to get money back. If something doesn't change this month I am canceling my subscription and going to one of the new, state of the art car washes that actually are maintained. Employees have told me the owner now doesn't care that things don't work.

***Update***** Since the owner can only reply with a statement that I am tied to a competitor…read morevalidates this review. (Attached photo of response incase they try to remove it)Police report # O18043081 Ogatamie county sheriff public record. Also my personal email address is adishman49@gmail.com. If you would like proof of my purchases with this company for the last 2 years since I moved here from out of state, plus any other documentation to make an informed decision on this incident please send me a message and I will help you the best I can. *** continue to my review*** I used to enjoy this wash, been here so many times, so much that I figured I'd go ahead and sign up for the monthly unlimited package. That is until the day I had an issue and was told to basicly go away. I called with an issue I had with a wash and was told to bring in my truck to show them what had happened. I show up to only be greeted rudely and told that I am a liar and that they were not responsible for what had happened before they even looked at my vehicle or understood what happened. To top it off they had already cancelled my account before I even showed up. What had happened was their touch car wash side had left scratches all over my truck that morning. The sides, hood, mirrors, tailgate, roof, and new chrome trim I had just placed on my vehicle that weekend. When I tried to show them that the new chrome had even been scratched, I was told they don't cover after market damage anyway, and to leave without understanding that the scratched chrome proved consistancy. They refused to do an incident report or give any insurance info. So I just contacted my insurance and I am going to let them handle it. (My insurance stated they will go after damages on my behalf due to photo proof and receipts of new equipment installation) A police report has also been filed per my insurance company's request, and was instructed this was not a new occurance for this business. So if you love your paint job beware! Also read the other low star reviews of issues with scratched vehicles. Thank you.

I didn't get into the car wash in time. I quickly called the phone number on the sign and they were…read moremore than happy to reimburse me. I received my reimbursement in the mail in just a few days. Very happy with this company, I will definitely get my car wash there again!

Not a very good place to get your auto cleaned, the staff is uninterested and just going through…read morethe motions. The machinery looks old and I've found areas of my car not cleaned after the wash...??? About a third of the vacuums don't work on any given day. Not worth the price. Ok, update - the place is now closed.

Fantastic car wash with a pretty cool light show definitely recommend this car wash in Fond du Lac…read moreand the staff is friendly & excellent

Did this Car Wash get every smashed bug off my hood... no. But I was impressed by a number of…read morethings about this express wash. First and foremost, the two guys working there today where very helpful and super friendly. That just isn't expected at a car wash! Because this is an express, you pay at a drive through machine outside. I was having a problem with the payment, and a guy came running out to help. Inside, the guy spraying my car told me to have a great day... twice! Little things like this makes me as a customer feel pretty good.... And willing to go back! Next, the place is pretty new, clean, and has free vacuums available. All a big thumbs up.

I've been a member for years. 2 days after renewing my membership for the year ($284.84), I got…read moreblack marks all over my car. We tried everything to clean them off. Even the manager tried. Tsunami won't refund my membership, or pay for the damages, claiming the damages weren't from the car wash.

Bought my first new car there with Lee. I never felt pressured to buy anything I didn't want. With…read morethe finance team and Lee we were able to get the car I wanted. The only thing I was somewhat disappointed about was they didn't tell me the cost of GAP or how much ally premier was and I had found out after signing everything but, that is partially my fault for not reading over everything with a fine tooth comb before buying it. I absolutely love my car through. I will go back to Lee for all of my car purchases!

I brought my car in for an oil change and tire rotation on Monday September 30th. I was told a…read morewait time that was close to the time I was told. After I paid for the services I went out and started my car. While in park, my car felt like it was going to die. Then when I was driving at a slow speed and then accelerated it would slightly shake. When I was driving at a normal speed my car seemed fine. I ended up bringing my car to my regular mechanic because there was fluid on my garage floor the day after my oil change, I could smell something burning and my car still felt like it was going to die at a slow speed/in park. My mechanic then notified me that there was a total of 10 quarts of oil that was added at my recent oil change on Monday. I was also informed that having this much oil could have caused my engine to blow and seize the entire engine.

Heading to the Packer Game on Monday and ended up getting a flat on Hwy 41 on the way to the game…read more The guys in the garage fit me in, found the hole in the tire, plugged it and had me back on the road in under 30 minutes. They took the time to help me out in what could have been a bad situation, trying to change my tire in snowy conditions and heavy traffic, if I was not able to get off Hwy 41.

So thankful I remembered someone suggesting this place. Above and beyond excellent! Including ease…read moreof making appointment, fast service for an oil change and a free car wash included. Won't go anywhere else for vehicle maintenance.

I like this place mostly because of proximity to the shops I frequent. My only beef is that the…read moredryers don't get my car as dry as I prefer by the time you exit the wash. Otherwise, my car is always nice and clean. I love the added touches in the summer for the pre wash buckets to scrub off the bugs and the mat washing room as well as the air compressor to blow out the dust inside of crevices in your car or the water out of various spots outside your car. The membership is a good value and occasionally they run specials.

Great wash very reasonable price, I have the membership plan. I loke that they have all the extras…read moreavailable for the customer to use. If you have a tough spot, bird poop, you can take your time to get it off.

We've used Sparkle Wash a few times to power wash our house and roof. Each time they've been…read moreresponsive, reasonably-priced, professional, and do an amazing job! Great people, product and service!

A**hole truck drivers n employees. No signs posted for entrance n exit to form lines for the wash…read more Trash n deep potholes through out the whole lot. Very slow, shitty service, high dollar not worth the money. HIGHLY DO NOT RECOMMEND wasting your time n money.