The short of it is: Seemed promising initially, but the customer service experience was…read morefrustratingly poor. I was interested in getting Invisalign treatment and visited Dr. Harman's practice as they specialized in it. The initial consultation went well. The staff seemed helpful, and I met Dr. Heidi Harman. The assistant took detailed photos and X-rays, assuring me that they would email my information, pricing, and treatment plan by the next day to help me make an informed decision. However, despite repeated texts and calls over the next FOUR months politely requesting the promised information, I encountered puzzling excuses each time. Such as "Gmail is a tricky guy" Ultimately, they ghosted me completely and refused to release my X-rays to any other office. I'm deeply disappointed and confused. I had hoped to pursue treatment with Dr. Harman, but without the promised information, I couldn't proceed. It's disheartening to think that I could have been four months into the procedure, but instead, I faced runarounds from the staff, and my time was utterly wasted.

So I have been getting ortho work done for the past year with Dr. Harmon. The staff is friendly and…read moreaccommodating and has helped navigate me and my stubborn teeth through the first half of the process. The original estimate was about 12-16 months start to finish, however a snag in progress has drawn that timeframe out. Despite the setback to my ortho treatment (no fault of the doctor or her staff) they have continued to help me keep a positive outlook on the process. I expect to complete my ortho treatment during the upcoming year and so far am pleased with my choice of coming to H2O.

Friends at work recommended I check out UMKC's orthodontic services to save money in orthodontic…read morecare for my daughter. A typical orthodontist would run around $5,000 while UMKC would run a couple thousand dollars less. Their services are part of the schooling of their orthodontic students who are getting close to graduation and thus comes the savings. But, like the old addage goes, 'you get what you pay for'. Expect a long wait for approval and sign-up. Appointment cancellations are common and frequent. My daughter's appointments have been canceled many times, and a couple times, twice consecutively. She's going on three years now with her braces. I'm certain had we taken her to a local, reputable orthodontist, they would have completed the process within two years. And when they cancel, we often have to wait an entire month for the next appointment. So, her braces are not being tightened regularly as they should thus prolonging the time she has her braces on. It's frustrating. The work they do is good. The students are mentored by their professors. The clinic is nothing fancy and all the patients are in one common room being worked on, except for the consultations; those are held in a private room. We have to trave a ways to get here. So, will I utilize their services with my other three children? No. It's not worth the drive, the wait, the cancellations, etc. Also, parking is hit and miss. Often, the parking lot close to the building is full and you have to park in a lot that's a couple blocks away. This isn't fun if you are in a hurry or pressed for time. You also have to get a voucher so you don't have to pay parking fees from the guard station. I feel our daughter is more of a number than a valued customer so our next three children will be going to a private practice. You do get what you pay for in time and in service so it's a decision you will have to make. Additionally, UMKS's orthodontist services are per approval. They have to accept the candidate into the school. There is no 100% guarantee that you will get in. But I think most people can and do.

After years of debilitating headaches and many incorrect diagnosis I was finally correctly…read morediagnosed with TMJ. An oral surgeon referred me to Dr. Herre. I was immediately impressed with Dr. Herre's knowledge of TMJ. He also teaches other dentist how to treat this condition so I would consider him an expert. Dr. Herre made me a bite splint and at first, I will be honest, the expense was really hard to swallow. However, when you consider that the hour long follow up visits (all included) for weeks and weeks afterwards, it really makes the cost more understandable. Anyway, I have had my bite splint for 5 weeks now and the proof is in the pudding. I went from someone who spent probably 10 days a month in bed with migraines to being nearly headache free. Before I also had other symptoms like not being able to chew foods, ear pain, facial pain and all of it has disappeared. My husband is thrilled that I'm not tired all the time anymore. I cannot say how pleased I am with the results so far.

I have been seeing Dr. Scott Herre since I was about 4 years old and I can't imagine seeing any…read moreother dentist. Except I suppose I have seen his brother Craig on occasion. I have had the same Hygienist, Fern, for as long as I can remember, Louise has greeting me since I started going there and I appreciate the family atmosphere of the practice. Their staff is obviously loyal for a reason. They are a great bunch of people. My entire family sees the Herre's. Over the years I have gotten sealants, fillings and broken teeth removed on top of my regular visits and I have always felt at ease. I am never intimidated and as Dr. Scott will tell you, I never cried! It's a nice treat to go to what is usually a dreaded experience and actually sort of enjoy myself and feel cared for.

I have only stopped by for a consultation, but the office staff was very professional and my…read moretreatment options were explained well. I was given a variety of payment options and I did not feel pressured at all to make a decision on the spot. Their office is incredibly nice with a waiting area that had video games set up for children. I will probably go with them in the future, my needs just weren't pressing at this time.

Satisfied with me and my sons smile. Very affordable and several locations available to see someone.read more

Dr. Oliver has completed orthodontic work on all four of our children and has done a fantastic job…read more We couldn't be happier, which is why we kept going back! I even had her replace a retainer for myself so that the work I had done years ago by someone else wouldn't need to be redone. Her staff was always very professional and even fun for the kids. Easy 5 stars in my book!

I have written a review before and I'll do it again. I've had nothing but the best experience every…read moresingle time I walk in the door. you can tell ALL staff members care. yeah I said that right. they actually care about YOU.. you just can't find that anymore unfortunately. as quickly as doctors have to move I've found every question I have gets answered and every worry I have gets addressed. I just want to thank him and his staff for a great experience and for their hard work! thank you!

I was a patient as a child for many years and graduated around 2016? I had my retainer, but didn't…read morewear it properly, eventually losing it this year. (word to the wise kids: do what he's telling you to do even though it sucks for a bit) By that point my teeth had shifted too much so I called up his office a few weeks ago to see what could be done about my bottom row before my wedding next spring. I was greeted with open arms just like old times, just by myself now. He wasted no time once my consultation was done, and I had spacers put in, with bands, brackets, and wires to be installed in 2 weeks. I have had braces again for a week already. I appreciate Dr. Kavanaugh and his staff so much, and they are definitely worth every penny.

The team at Bulleigh Orthodontics takes great care of my daughter. Everyone that works on her…read morebraces is kind, knowledgeable, and as gentle as can be, considering the difficult job they have to perform. They have three locations in Johnson County making it incredibly easy to get an appointment at all times of the day. Our favorite office is the south Joco location, complete with massage chairs, a Starbucks machine, and full sized video games, although all offices have video games and many coffee options. Braces aren't fun, but this practice makes it so much better. Getting braces tightened isn't so bad when it's at Bulleigh!

Dr. Bulleigh is very kind, knowledgeable and thorough in his treatment. His staff is always…read morefriendly and understanding. Very short wait times. Highly recommend!

Was disappointed this visit. Usually the techs and dentist are pretty thorough. On today's visit,…read morethe tech was talking so fast that I had to ask her to repeat things several times. She used the pick on my teeth and did not seem to care when I flinched on four occasions. She sprayed my face when rinsing and hurried through the "polishing". It's hard to tell that there was a dental polish. I had not seen this dentist before and he rushed through as well.

What an incredible dental office I am a patient been going here about a year had to have quite a…read morefew issues resolved. I receive a warm welcome every time I step in the door I love seeing smiles . The dental hygienist was personable and professional. She explained what work was being done and what steps I could take next. The dentist also explained everything clearly. I look forward to continuing with this awesome group. Keep up the good work to the Fountain City Dental Group.

Their patient care is absolutely horrible. If you're going to spend five grand to fix your teeth,…read moredo not go to them.

I absolutely LOVE Fry Orthodontics!!! They are so caring and helpful. Really, they will go above…read moreand beyond to help you out. My son applied for their Start-A-Smile Scholarship to get braces for free AND free care while he has them. He won! I think everyone should apply to this program and have their child fill out the scholarship application. It's amazing! All you have to do is look on their website to find the information or give them a call. I'm so grateful to the kind people at Fry Orthodontics and my son is over the moon about his new braces. I definitely recommend them!

I'm really shocked by some of the other reviews that were posted, and just don't feel like they…read morehold any ground in comparison to how Burleson really does business. I just recently finished orthodontic treatment at Burleson in June. I had quite an extensive case. My first appointment with them was prior to their move into the new office in Briarcliff. I was approaching 30, and my smile had always been horrible. I'd always wanted braces, and finally decided I was going to take the plunge. I did EXTENSIVE research on orthodontists in the area. I went to a couple to "check them out", but knew I wanted to see Burleson's team after my first visit. I knew getting braces wasn't a cheap thing to do, yet after my visit, I saw that it was affordable (and they helped to make it that way). There are certain things in life that you do not want to skimp on, and things such as medical, dentistry, or orthodontic care are a few of them. The price Burleson gave me was on par with all of the other orthodontic providers in the area. Come 2 and 1/2 years later, it was one of the best decisions I've ever made. Let me start off by saying that there were times throughout my treatment that I was honestly surprised by the type of service and care his team provided. In comparison to what you expect from other businesses (in regards to service and how you are treated), the experience at Burleson was almost surreal. I started off in Invisalign, which went really well. Throughout my treatment, I often had questions (and was very eager for things to go without a hitch). The doctor I saw throughout my treatment was Dr. Stroede, who by the end, I felt was a friend. I can't say enough good things about her. I could email her questions or concerns, and would get a response back within a day or two. Before work I could go in, get my new trays or an adjustment, grab a cup of coffee, and make it to work in time. Appointments are quick and extremely comfortable. I traveled some for work which would often overlap with my routine appointments. I NEVER once had a problem getting an appointment rescheduled -- oftentimes within a couple of days. I was far from the perfect patient. My treatment plan involved many variables. Towards the middle of my Invisalign, I had a very uncommon reaction to it (I've had weird allergic reactions to various things in the past). They went from trying lingual braces because "discreteness" was important to me (which didn't do everything that needed to be done on my teeth), to finishing me off on traditional braces. There were never any extra charges or fees -- it was merely the right thing to do. I ALWAYS felt cared about as a patient and their goal in getting me the best smile possible. Being (finally) done with braces is such a fantastic feeling. I jokingly say that the staff is probably happy I'm done too. I got to know them all from just being seen as a patient as throughout my treatment I was very particular and asked a ton of questions, except I really didn't need to be. My care was of the utmost importance to them as well. In conclusion, you get what you pay for. I couldn't be happier with what I've gotten from Burleson and his team. There are plenty of orthodontists in the city, but who you see and the experience you get makes all the difference. I'd be happy to answer any additional questions and share my before and after pictures with anyone who's looking into Burleson -- it will be one of the best decisions you've made.

So far so good! I have 3 children who go here. 2 currently towards the end of their treatment and…read moreone just starting. The office staff has always been very helpful, kind, and respectful to me. Even though I am not the account holder of the older two girls (I am their step mom), they worked with me and the account holder so that I am able to handle the account as I would be able to handle my own child's. They have been clear with all their treatment plans, and my children HAVE been seen by the Dr himself, as I have met him and am pleased with how he treats my family. I can't say much in regards to the retainer experience or after care, but I will surely update as that happens.