The Staff are FANTASTIC !!!!- helping and with patience listening to me and believe me- THST takes…read morereal Patience with my Accent/Speech! John H

Brand new Ace Hardware store. The place is clean and New!…read moreThe Employees are very helpful and friendly. I had my keys made and the man did a fast and wonderful job. I was going to get the chain saw blade sharpened but the machine wasn't in yet (the man was going to take it to the other store for me but I decided to wait until they get the machine in next week) My only complaint was that they do not fix lawnmowers or certain tools in store- you have to go to another location.

"Boutique Home Improvement Store."…read more When it comes to home improvement stores, Ace Hardware isn't high on my list. However, at selected stores, they offer knife sharpening - which brought me to this particular location. Apparently, the knife sharpening machine is an infrequently used options - as the called associate needed some guidance on how to use. Also, there are size limitations, as my cleaver was too large for the machine. While I waited for the sharpening machine to work its magic (8-15 mins approx), had an opportunity to look around. Emphasis on the amateur backyard BBQ'er. Large spice section and a solid options for grills. Store is small, but I gather there is an emphasis on a more boutique home improvement experience. Price for knife sharpening was approximately $6.99 per knife. Staff friendly and store pleasantly laid Out. Home improvement: 3.7

Called them and asked them if they cut glass. They said yes, when you come in see us at the front…read moreand we will get it taken care of for you. I said I am on my way, see you in 10-15 minutes. I get there and said I have the glass pain to cut to size. The guy told me I would have to leave it , the glass cutter is not here today. ???? I said I just called and they told me to bring it in I could get a pain cut. He said you can leave it and we can have it for you tomorrow. Well I need to have it done today , as I have to have the window fixed. I said I wish you would have told me when I called, I would not have to drive 15 minutes for nothing. Poor customer service. I am very disappointed in Westlake Ace Hardware.

Buyer beware - OHDC of Raleigh willingly sends defective parts, and the home owner has to catch the…read morequality issues. We built in Wexford Reserve. We had several significant quality challenges with OHDC of Raleigh: 1. Wrong garage door ordered, and installed anyway - despite writing exactly what we wanted and included a pic in email.  2.  Defective doors: Both doors had multiple concave areas. We were told by OHDC it was a manufacturer issue and a lot of customers "don't mind it". We're including pictures because it wasn't just one panel. We are at a loss to know how a professional installer can look at those garage doors and think they were acceptable. Additionally, these defective panels were a different color on the interior garage side.  When we asked why they were a different color - response was - "oh that's just dirt, they were probably sitting in the warehouse for a while". 3. Glass: Some of the glass was installed backwards, so the tinting was different. Again, not identified on installation or on later visits. We had to point it out. 4.  Seal: A broken seal, or some type of oil (what we were told) - could be seen between several panes of glass.  Again, it was explained to be a manufacture defect, but they were installed anyway. Again, no one checking for quality issues. 5. Door frame: The garage door opening was built too large, and installers had to use four seal trim pieces on one side, and two on the other side of both doors. However when these four pieces were cut, every single one of them was a different length, and none of them sealed with the concrete. One seal was more than an inch high off the concrete. As a result, large amounts of water flowed into our garage causing staining of the baseboard and sheet rock, damp odor, and possibly mold exposure within the wall. We have a video of water flowing into the garage. They never told us the initial deployment was a temporary fix that was supposed to be corrected later. This was never done until we caught it after heavy rains. Conclusion: We are extremely disappointed none of these problems were identified at time of installation. We had to find the problems, which meant multiple trips to our property to coordinate, as well as potential for damage long term. OHDC has employees that are incompetent, don't care, and think customers are too stupid to catch defects. Pictures we've included tell the nightmare story. Buyer beware.

Yesterday I had two springs replaced on my 18 ft door after one was broken the day. The technician…read morewas capable and professional but the charges was insanely high, $729 for two springs, a few rollers, and 90min of labor. Insanely expensive as compared to prices paid ($200-$300) by colleagues of mine who had similar repairs in the Raleigh area. My advice is to consider alternatives to this company or negotiate better prices. I regret not having done so.

10/10 experience from the start! We went to visit their showroom at 3:30, thinking they closed at…read more4, when they had closed at 3. Amy was super welcoming and helpful despite being off the clock. The measuring and ordering process was simple, well explained, and timely. Their experienced team made installation a breeze. They even took care to carefully carve around one tile of our existing backsplash in order to get the granite edge flush against the wall. We are absolutely thrilled with our update and amazed at how affordable it was!!

We were initially happy with the service, which included counter templating and install. However,…read morewe've contacted this business three times for support with cleaning, resealing, and modest repair and they have not responded.

Great experience with Jeff Armstrong and team! We just had…read moreour master carpet replaced. Great prices and quick service.

We bought a new house that had Shaw engineered hardwood floors in some areas and carpeting in other…read moreareas. Our daughter has allergies so we needed to get rid of the carpeting. We found Preferring Flooring on the Shaw Website. Preferred Flooring did a great job. First, Shaw is a little weird because they don't offer the same products to the consumer market that they offer to new home builders. Preferred Flooring found us the equivalent Shaw engineered hardwood that matched perfectly. Second, they did a great job installing the floors including removing the carpeting from the stairs and installing and staining the stair treads to match the Shaw engineered hardwood. Third, they gave us a reasonable price and came in on budget. We also had them do a little tile work in the master bath, which turned out great. Their salesman Jeff Parker is great to work with as are their installation crews. We highly recommend Preferring Flooring and would absolutely use them again.

Our self-propelled mower broke so we ended up at Jimmy's…read more He fixed the issue, serviced the mower and had it all up and running again quickly. Sharpened blades, etc. Not the friendliest character, but service was performed quickly and for a fair price! Recommend for mower maintenance and service, just don't expect to become best friends ;)

Sold me a lawn mower. Explained what I needed, very simple and quick. Also reasonable price.read more

Unfortunately, these people are not organized. They tell you the light without the bulbs then they…read moretell you it's not their responsibility. Lisa was my sales person buyer beware this ladies Bulb doesn't turn on. Once they get your money your second thought and you have to wait a few weeks to get your stuff and when you do, it's all screwed up. Sorry to write this review however, it's so someone else doesn't have to go through the horror show that I did via bulbs somewhere else. Keep going the store on Glenwood Avenue is a lot more organized and nicer people with good customer service

We are remodeling our house and we're looking to modernize our light fixtures. We started our…read moresearch online, which has many challenges. It's hard to discern fixture functionality and appearance. We went to Lights Unlimited and they had a vast collection of lighting options. The staff was extremely helpful and patient in helping us choose the best lighting options for us. When we compared their pricing options, with online pricing, Lights Unlimited's pricing was highly competitive. Our buying experience with Lights Unlimited was productive and rewarding. It made our remodeling project a little easier to accomplish.

I ordered a dump truck load of mulch. The driver was very skilled in dumping the load. I received…read moreexcellent service and an excellent product at an excellent price. I highly recommend The Mulch Masters.

Great people, great product. Very quick delivery with a great driver. Would highly recommend them.read more