I needed a ring for my daughters birthday. I saw one I really liked on their website, called to ask if a different gemstone could be used and if it could be ready within a few days. yes, Yes, and YES! Since I purchased it sight unseen I was a little nervous. But I picked it up today, and I am very happy! While there, I took a few minutes to look at their other jewelery and noticed they carry a nice variety of beautiful and dainty jewelry (which I love). My experience with them both on the phone and in person was great; from beginning to end they were professional, helpful, friendly and accommodating. Thank you, Mitchell's Jewelers! read more

My husband went to Mitchell's 2 weeks ago to have his wedding ring resized. They sized his finger and charged a substantial amount of money to add some gold in which I am ok with. However, when we picked up the ring it was way too big. When he went back to have the problem corrected, they wanted to charge another $160 to correct their mistake. We will not be doing business with them ever again! read more

Mitchell's Jewelers created a GORGEOUS diamond engagement ring for me! It was our 35th anniversary and time for an upgrade. They really listened to what I said that I wanted and at the same time gave me helpful suggestions for things that I wouldn't have thought of on my own. They also helped me with replacement of a lost opal in a different ring, and repaired an amethyst ring that is at least 70 years old. read more

It seems like they look at you and then decide what to charge. Some people get charged $10 while others get charged $25 for the same two minutes for the watch battery replacement. Looks like better be ready to negotiate! read more

Brought in a watch to repair. Battery ok. But after putting the watch on the band broke again which was just fixed. Not worth my time going back asking for a refund or paying additional money for their mistake. read more

I called Mitchell Jewelers for a repair inquiry and not only was spoken to rudely by the woman who answered the phone but also absolutely gouged on the price quote (hundreds more than others I contacted). Unbeknownst to me, a local jeweler I'd been working with also called them on my behalf and after comparing notes, told me that she was nasty to him as well. We're two nice, polite guys with good phone manners, and as prospective customers, we certainly don't deserve that kind of abuse. Mitchell Jewelers won't be getting my business and they deserve yours either. read more

Mitchell is an excellent jeweler! He has replaced lost diamonds in my setting, reset my single diamond in a newer setting, resized my ring, and added individual stones to my existing rings. I love the personal service, and his sense of style to make jewelry pop! He did an awesome job! read more

Mitchell recently took great care of me repairing an old watch. His staff includes Lisa and Susan and they are friendly and knowledgeable. Avoid the mall and visit Mitchell's easy in easy out store front. They sell diamonds and with low overhead will save you $. Highly recommend.. read more

Mitch used my older rings to redesign and resize my wedding ring. He was able to read my mind when choosing prongs that would create an old world style in keeping with the old world diamonds. The overall look is a masterpiece. I'm very pleased with my new ring. Mitch is a gem! read more

Mitchell's helped me with an engagement ring for my now fiance. They helped with the entire process and were patient with all of my questions. They stayed within budget and created a gorgeous ring. I would highly recommend shopping there. read more

Worst experience eva came in with a watch for a battery change. Leave out watch working. 2 hours later watch stops. Take it back the next day same old woman waits on me telling me that I need to the watch jeweler asses a 60$ watch that I just paid 15$ for a battery. Ask if I could get a refund she said no I would have to leave it for what miss. Oh yeah I had got batteries in about six of my inexpensive watches fossil. Your business that hard up for money by all means keep it. Don't recommend any one going there apparently they break your shit to make money. Desperate business, never again. read more

Mitch was patient, kind and courteous as we worked together to design a custom made ring incorporating family heirlooms and diamonds. He is a true artist! I would highly recommend him for all your jewelry needs. read more

I had a gemstone bracelet that was 2 links too long, so I went to Mitchells to have the 2 extra links made into earrings. I was told it would be ready in 3 days time. When I went to pick up my jewelry, not only was I told that it wasn't ready but that my gemstones had been scorched! The 2 links were replaced with inferior gemstones that do not match the clarity of my bracelet's links. When I voiced my displeasure, the owner yelled in my face and did not offer an apology. read more

Mitchell is extremely talented and a delight to work with. He reset my diamond solitaire and did a spectacular job. I presented a design idea to him and he ran with it from conception to the end. He kept in close contact with me seeking my approval every step of the way. And in the end.....perfection. I LOVE it!!! 5 Stars for professionalism, timeliness, price, creativity, communication, and warm personality. I have gone back for smaller things and he is consistantly a pleasure to do business with. I look forward to working with Mitchell again on another project one day!! read more

I've found the finest quality of workmanship and design. My jewelry is gorgeous. Thanks to Mitchell