5-Star Review After…read morea very frustrating series of framing failures at Mitre & Bevel in Cathedral City, Art Works Gallery & Picture Framing Center in Palm Desert restored my faith in professional picture framing. I am a professional artist preparing work for an upcoming exhibition on a tight deadline. Mitre & Bevel had repeatedly cut rabbet openings too small for my stretched canvases--three separate times--blamed the artwork instead of their poor workmanship, and refused to properly stand behind their work. I was left with only a few days to find a solution before my exhibition delivery deadline. I brought my painting and some older frame pieces to Art Works Gallery & Picture Framing Center and explained the situation and the urgency. The difference was immediate. The owner treated me professionally, respectfully, and knowledgeably. She understood the issue instantly, measured the canvas properly, allowed correct clearance in the rabbet (as any competent framer should), and even cut down and reworked the existing frame pieces I brought in to create a proper fit. This was done as a rush job, and the frame opening was cut perfectly--the canvas dropped in cleanly, sat flat, and required no shaving, forcing, or compromise. No excuses. No blame-shifting. Just correct craftsmanship. My painting was framed immediately and correctly, and delivered in time for my exhibition without stress or drama--confirming that the canvas had never been the problem. If you are a professional artist, collector, or anyone who values their artwork, this is the frame shop you want. Art Works Gallery & Picture Framing Center clearly understands proper museum framing standards, takes pride in their work, and treats customers with professionalism and respect. After dealing with poor workmanship and poor customer service at Mitre & Bevel, this shop was a breath of fresh air. I will be bringing all my future framing work here and recommend Art Works Gallery & Picture Framing Center without hesitation.

We were so pleased with the service we received and the qulaity of the work that was done. The…read morestaff is so helpful and everything turned out beyond our expectations. Thank you!

Unbelievably expensive and the expertise they provided was unprofessional and amateurish…read more 20x24 matted frame for $700 and change. I would NEVER do business with them again.

Excellent and abundant frames to choose from. I was just having a framed painting unmounted but I…read moream looking forward to going back to get a new frame.

We had a great experience with Frame Masters and I would highly recommend them. Dianna and Jerry…read morewere very professional and personable. They were extremely helpful in our selection of the perfect frame for our pieces and had our artwork framed and ready for pick up in a record breaking week. We will definitely be using their services again in the future.

They are an amazing company to work with. They take pride in their work and take the time to make…read moresure that they do a good job. They communicate very well with timelines and giving updates on projects. I especially liked how they gave us Different price estimates and explained what the different materials were and how they would impact the project. They were informative and great to work with

The parking was easy and the store was clean. Good first impression. Now, I don't always understand…read morethe reason a store is organized the way it is, and I understand they want everyone to wander the store. This store is rather confusing, since it feels as if partial departments are throughout the store. I did not find what I needed, but in the clearance area, I did find some fun things. The prices were more "on sale" than clearance, but the price felt fair. In the sales floor, I didn't find anyone that could help, but at the register a very nice guy helped me. They have a self checkout line, unless you pay with cash. They are not set up to accept cash in the self checkout line. So, the place seems good and I will probably go again. It's worth checking out.

Lousy service. I went in at 4:30pm today. I was walking all over trying to find an item, not a…read moresingle employee in the store but the guy working the self check out. Does Michael's not believe in hiring anyone? How greedy can a company be? I will not be returning to this or any other Michaels. I asked the self check out employee where decorative rocks were and he told me aisle 13 or 14. I went, nothing. Returned to tell him they were not there and he said "They are on the end." I said the end cap is different than telling someone aisle 13 or 14. I go, NOTHING! What are you doing for the money you make there? Obviously you don't know your store. This place is a joke!

I had inherited 2 paintings that had old, outdated frames. Zack helped me pick out new ones and…read morethey breathed new life into the paintings! I'm so happy with the work. He works with you to get just what you need, including the type of hanging on the back.

This business was a real find. Had an original family government document from…read more1893 which had been lent to a museum. The shipper delivered it, with broken glass in the frame. Although insured, I accepted the delivery due to the document being intact. Desert Plastics agreed to repair the item and allowed me to watch the process due to my concern of the exposed paper which is very old. They explained the benefits of acrylic over glass and showed me the difference. Now that they've done a fantastic job on the first project, I intend on taking a few more old family prints to them for refurbishing. This is a family business in a well stocked store and they give you personal service. Their prices are more than fair and I wouldn't hesitate recommending them to anyone needing picture framing or refurbishing done. They mentioned to me that they even do acrylics on certain types of furniture. Looking forward to going back. 100/100.

The son with a gun tattoo on his hand is unhinged. Avoid this family business at all costsread more

This is an excellent framing shop with great friendly staff…read more Very professional and good pricing. Only place I will trust with my work.

1-Star Review I…read moreregret to say this, but after three separate botched framing jobs, I am permanently done with Mitre & Bevel. The recurring problem is basic and inexcusable: they repeatedly cut rabbet openings too small for stretched canvases--cutting the opening to the exact outer dimensions of the canvas with no clearance, which is not proper framing practice. Any professional framer knows you must allow extra space (at least 1/8") so a canvas can actually fit into the frame. This happened three different times. Most recently, I ordered a custom 22" × 31" wood frame for an exhibition-bound painting. The Mitre & Bevel owner personally measured the canvas in front of me and wrote the dimensions down. When the frame was delivered, the canvas would not fit because the rabbet opening was cut exactly to the canvas size. Instead of taking responsibility, the framing manager, as well as the owner, insultingly blamed my canvas, claiming it "wasn't square." I have been stretching my own canvases for over 40 years and know how to square stretcher bars properly. Even if a canvas were slightly out of square, that is precisely why clearance is required in the first place. When I spoke directly with the owner, he again blamed my canvas and then stated--astonishingly--that they "shave the rabbets all the time because they're too small." That is not something to brag about. It is an admission of systematic poor workmanship. Shaving rabbets after the fact is a workaround, shows a lack of framing abilities and is not professional framing. I requested that the frame be re-cut properly rather than shaving the existing rabbet (which can lead to uneven depth, poor seating, and long-term issues). The owner refused and instead offered to refund my deposit rather than stand behind their work. At that point it was clear that Mitre & Bevel does not accept accountability, blames the customer and does not follow proper framing standards for stretched canvas. For comparison, I immediately took the same painting to Art Works Gallery & Picture Framing Center in Palm Desert, California, where I was treated professionally and with respect and my painting was framed immediately and correctly without issue--confirming that the canvas was never the problem. All in time for my important art exhibition. If you are a professional artist, collector, who values their artwork or anyone needing precise, exhibition-quality framing, I strongly recommend Art Works Gallery & Picture Framing Center in Palm Desert, California. After three times that Mitre & Bevel cut my frames too small for my paintings and after giving them three chances, I can only conclude that Mitre & Bevel does not respect their customers, know how to cut frames properly for stretched canvases, relies on excuses and after-the-fact short cut fixes to avoid their self induced financial losses due to framing incompetence, instead of correct workmanship. If you want to avoid poor quality picture framing, poor customer service and lack of accountability...by all means, stay clear of Mitre & Bevel.

The girl who helped me in the framing section was terrific. She was in high demand when I was…read morewaiting for her. She handled herself beautifully. I was especially pleased with her expertise and guidance in helping me pick out the perfect frame for my print.

This is the funniest store ever. It's not even busy and they got a ton of people working standing…read morearound doing nothing. It's almost like they get paid to come and hangout with each other and when they do get busy they look around at each other waiting for someone to do something. Bunch of idiots. They also don't have tap to pay and probably run skimmers on their credit card readers.