Let me just preface this by saying DO NOT COME TO THIS STORE…read more I came in to purchase a dress for a formal. They said I would be able to come back and return the dress if needed as long as I had a receipt, however they did not put a receipt in my bag. Then when I came back to return the dress I was blamed for their mistakes and told I could only return the item for a gift card. Additionally the worker was extremely hostile and did not know how to work her own cash register and had to call for help multiple times. After issuing the gift card they told me that I would not be able to use the gift card because "their machine was down," essentially stealing $65 from me. Despite saying that they would reach out to me about the issue they never did and I had to call multiple times to resolve this issue. On the phone the worker called me rude (I don't know how trying to get a refund is considered "rude") and was extremely unhelpful. Finally they agreed to exchange the gift card for a different item (after 2 phone calls and 4 in store visits, I don't know why they couldn't have done this in the first place) This fiasco wasted me hours of time. Do yourself a favor and order a dress from somewhere else or head to a mall or basically anything but go to this store. If you must purchase something avoid interaction with Mary. She is completely clueless and obviously was not trained properly. Edit: The store owner called me a day after to guilt trip me, offer various excuses, and when that didn't work blatantly told me to the take review down and tried to bribe me. Unfortunately I will not be bribed.

Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

I literally ONLY wear jeans from Madewell now. Jeans shopping used to be kind of a stressful…read moreexperience for me because I felt like it was really hard to find anything that fit me. I'm curvier on the bottom so typically jeans either fit me in the waist or thighs but rarely both. Or something seems to fit in store only to stretch out too much after a few wears and washes. Madewell jeans are perfect for me though! I buy their Curvy line, which fits me in the thigh AND waist without gapping, and now I just don't even bother trying to figure out my sizes/fit for other brands. They have some good sales and programs. End of season sales can find jeans like half off. There are student and healthcare worker discounts. If you bring in an old pair of jeans to recycle (and they don't even have to be Madewell), you get $20 off a new pair. But I've also purchased full price because they're just that good! The fit in both full length jeans and shorts work well for me. They also have a tailoring service if something doesn't fit perfectly, which I think is free for most pant purchases? So if you are curvier on the bottom and struggle with finding jeans that fit, I definitely recommend trying out Madewell! Aside from jeans... Nice, higher quality clothing, leaning more on the basic/classic end in style, cuts, and color. Also love Madewell shirts and dresses. Accessories (scarves, jewelry etc) are cute too. Love their super soft lounge clothing line (SO SO soft).

Love madewell but I especially love shopping at this location. Great selection of styles and sizes…read more Always clean and the service is great. I've had great interactions with staff there. The only thing I don't like about this location is the parking lot. Though I can usually find a spot even when it's busy, I'm always nervous about getting into an accident because of how tight the parking is. I recommend going during the week or off-hours for the best parking experience.

The most beautiful pieces of clothing I own are probably from Anthropologie. Generally on the more…read moreexpensive end (but it is definitely worth it for unique/stunning/high quality things you'll love well), but I've also gotten a couple things I absolutely love in a good sale. I've really liked that sometimes when I start a fitting room, I'll find additional things I hadn't picked out myself in the room as recommendations based on the other items I picked and if we talk about what I'm looking for. Got an amazing dress to wear as a wedding guest that was heavily on sale and perfectly my size this way once. I don't think it was even out on racks. Also love their beautiful home goods. Also on the pricier end but don't sleep on the sale section. Just got an absolutely adorable serving dish and plate set for a great price. This location is in a nice plaza with a lot of other retail and dining options. Parking lot is always a little crazy but there's the additional space kind of behind the store (next to it technically) if the main lot out front is full.

The 40% sign was up in the sale room. Good news I thought until the rude employee told me that the…read moresale was over. Since the sign was there I think the store should have honored it. I was prepared to buy alot of items.!! I put everything back. I then we to TJ Maxx and purchased look alikes (same quality) but for less money!

I stopped in just to look around, but I always find something that grabs my attention. There are…read moremen's and womens clothing,shoes and other various items. I come to look and always with a few name brand items. This time it was sjoew and shirts. Next time, who knows.

When I lived in Chicago, I loved Nordstrom Rack. Once I found a Nordstrom Rack in Ann Arbor MI, I…read morefell in love again! I happened upon NR when traffic was horrendous on Washtenaw. Best way to avoid a traffic jam was shopping! I found things I didn't know I needed and also a lot of professional clothing that I definitely needed. The selection ranged from casual to professional and everything in between. Also found some great shoes! The prices were really good for the value of items. I even bought sunglasses and mascara. They had it all! The only downside is that, imo, there was not enough refreshing of inventory over time. They were great about things I needed to return, but a month later I saw a lot of the same things I had seen on my previous visit. The first visit, you may be blown away, but maybe let some time pass before your next visit to allow for additional inventory. Still love this store for value and designer items! Definitely stop in!

Got excellent service and advice when my boyfriend had to get a sleek suit for an all white party…read more When my friend Steve said he got a nice suit here, we decided to check it out. They mostly have suits, pants, and blazers for men, but they do have a small selection of businessy clothes for women. They also have a sale section where items are marked down as far as 60%, which is where David found his white pinstriped suit. Our salesperson was very helpful. He told us that suit rules are made to be broken. If David wanted no cuffs with a pleated pant, that was absolutely fine. He also pinned David's jacket saying men usually wore their sleeves too long and made the suit look a lot better. They also have a comfy couch and fashion magazines in case you are waiting on someone.

I had such a wonderful experience shopping at Renaissance. The most effort I had to put forth was…read moretrying on the clothes. Roger picked them out, lined them up, and tailored them to fit perfectly. The prices are reasonable for the high quality material and detail. AND... this store has a rare luxury for Ann Arbor, a small covered parking lot for easy in and out. Department stores beware, there is no comparison once you shop with this level service and selection.

Wonderful service Beautiful clothing…read more Good values Friendly warm sales people Honest and sincere

What a unique, sophisticated and surprising selection from a rather unassuming storefront! I…read morenoticed a few quality pieces in the windows and ventured in, and I found the most polite and accommodating saleswomen/owners! Purchased a BEAUTIFUL dress, made in Italy, at a bargain price after discounts, along with some gorgeous pieces of jewelry, I cannot wait to return!

I've been to Pitaya on and off throughout the years. They have a Royal Oak location too I think, or…read moreat least they used to. Clothing is organized by color (and the Type A person in me really likes that, lol) and they also have a sale rack too. Salespeople are usually friendly as well. We stopped in today for a quick browse, they had some cute tops that I tried on too.

I got a bunch of stuff on sale here last year and it's all lasted really well. Two lace bralettes…read morethat I wear fairly often - no fraying or stretching out. A black jumpsuit with lace insets - same as above, lace is in good shape, fits well. Black lace shorts - I've worn these a LOT and they're still in great shape except for bit of fraying inside the zipper on the back and a few loose threads where things have caught on the lace. Their selection is not the widest, but I like how things are organized by color and they do have really good sales. Lots of trendy cute things.

Great local spot for everything outdoor outfitting. Helpful and knowledgeable staff. Love coming…read morehere whenever we are in Ann Arbor!

Classic Ann Arbor outdoor stuff retailer. Nice experience today. Helpful staff. Lots of sales for…read moreFathers Day celebrations. We bought a pair of Birkenstocks.

great sign solid downtown location…read morei like the SAMS tshirts (nice price) Ann Arbor is definitely worth checking out

So many Levi's so many different color shirts to match the Levi's I love this store. The people in…read morethe store are very helpful very friendly it's a wonderful place to shop!

We finally checked out the Kerrytown Market & Shops. The food market inside is perfect for…read moredelicious, upscale eats. We loved walking around all the shops and seeing what they had to offer. Perfect for a rainy day, everything is located inside! Be sure to check out this cute little spot.

What a fun experience!!…read more We went to the farmer's market and walked inside the shops and loved seeing everything! Parking can be found behind the farmer's market. There is a lot where you can pay by spaces (about $2 per an hour, very affordable). There are bathrooms inside on the top floor and tables and chairs scattered throughout where you can eat lunch that can be purchased downstairs or at the farmer's market. We bought Pad Thai for $7 from Baan Phad Thai in the farmer's market and it was delicious!! We also found two amazing houseplants, Roos Rois Coffee, and fresh Apple Cider! Will definitely come back because this farmer's market and shops are fun to walk through and have unique items!