I am writing to share my feedback regarding the exceptional service I have received from your team…read more While I have worked with Ferguson on several projects over the years, my recent experience has been the best to date, largely thanks to David. David has gone above and beyond in helping me source bathroom plumbing fixtures for my current project. His product knowledge and commitment to customer service are truly outstanding. It has been a pleasure working with him, and I wanted to ensure his hard work and professionalism were recognized. Thank you for maintaining such a high standard of service.

We went to Ferguson's 2 weeks ago today. We ordered a washer and they said it would be in in a…read moreweek. A week passed and nothing. Called this past Friday to see when it will be in. They said it will be today June 1st. Called again to ck the status of when it will be delivered and was told it will NOT ship until mid July! The dishonesty is what upsets me. They lied from the beginning knowing it would not be here until mid July. And greed. We canceled order and went elsewhere. This is my last time purchasing anything at Fergusons.

We hired Booher to remodel our master and guest bathrooms. Their staff is incredibly friendly,…read morehelpful and knowledgeable, as was/is our project manager. Their work was timely, efficient and the end renovation is superb! We'll gladly consider consulting them again for future projects. My rating for Booher is a solid 5 out of 5! Janice Canganelli

Booher remodeled a couple different areas of our house recently and we couldn't be happier! Booher…read moreis a very professional company in every manner. They did an excellent job paying attention to details and communicating with us at every step. They return calls and texts on a timely basis! In areas that needed further attention, they always made sure small details were "right." The members of their team are experienced, knowledgeable, and enthusiastic in what they do. We would recommend them in a heartbeat!

We are Costco members and that's how we found ACO. The sales man told us our flooring options were…read morelimited with Costco (only 4 styles) and he'd recommend using ACO's line/options. Whatever that's fine... I found it odd the salesman wanted to show me sooo many options via text and only brought 2 to my house to look at it in person. I really liked one of the options though so it worked out. Scheduling was easy, the team was at our house on time to install, and were done in a couple hours. That said, I'm pretty confident in my assessment that the floors that were installed were not what I picked out. What I picked was very light, grey, almost concrete looking. What was installed was very dark and a lot of brown tones... it's like it's the same style but the wrong color was ordered. I mentioned this to both the project manager and the salesman, neither acknowledge me. For that reason I wouldn't use them again and unlikely to recommend to my family and friends.

I first found out about this company through Costco because they provide flooring via Costco. Was…read moreso excited to learn they had a kitchen design division. When we decided to go ahead with the project, the entire team came to my house, plumbing, electrician, etc. to assure that what the designer had presented was all doable. Our designer, Dani, was excellent at accommodating all our wishes and our project manager, Ryan, was very thorough and communicative. The actual project was mostly completed while we were out of town, but through their app and texts, we received pictures and questions every step of the way. At the end, every minor detail was attended to and we couldn't be more pleased with how it turned out. I highly recommend this company for your remodeling project!

Came here for the first time on a Saturday. And quite surprisingly this place was not filled not…read morebusy and lots of great parking spaces. This is such a relief versus the IKEA near me which is in Schaumburg Illinois. Glad to say we found almost everything we needed. However, their own systems were having a glitch with their inventory and availability, as well as checking out hence the four stars. But we were very lucky to meet an employee who was super helpful in getting us an item that the system had a glitch on. She also admitted that the system was having a glitch, so it was not my imagination. We also went to the food court, of course and the food was delicious. I'll be at not necessarily hot, but there is a microwave in the seating area where you can heat up your food. Also disappointing about the food area was that I didn't actively see anyone cleaning all the tables and chairs and on this particular day, an employee confirmed they had officially run out of napkins. This IKEA, although is a little bit smaller than I'm used to is fantastic because for a Saturday afternoon to not have to fight crowds is such a relief!!!!

The Service Is Meh, The Selection Is Way Too Much…read moreThe Value Is Way Too Much! I Don't Recommend This Boring Place...

Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.

I just used Nate again for a laundry room. He did a beautiful maple wood waterfall top. Always…read moregreat to work with!

I struggled with spending a large sum of money on a very insignificant space in my home with the…read morehope of turning the space into a place that's makes me happy. Nathan Alan really designed that space into exactly what I needed it to be! It's so functional now and I receive so many compliments on it every time my friends see it for the first time. Even if you just have a thought of what you want they can turn it into something amazing!!

Great team, creative and talented. They are a trustworthy contractor that I would recommend.read more

I have had the pleasure of getting to know Kyle Nicholas over the past year through a national…read moreremodeling mastermind group and its truly a joy to work with an organization that strives for excellence in everything it does. Never satisfied with just being good, Kyle is always looking for new and creative ways to improve the business and elevate the remodeling experience for their clients. If you are looking to work with a company that is passionate about remodeling done right, then I highly recommend Nicholas Design Build!

Extremely frustrating and unethical experience with Bed Bath & Beyond…read more I received a bathroom vanity that arrived broken. Customer service sent a replacement and clearly told me I would not be charged for the broken one and that UPS would pick it up. From there, everything fell apart. They failed to provide tracking or pickup dates, causing me to miss UPS. When UPS was resent, Bed Bath & Beyond only provided one return label even though the vanity came in three boxes, forcing me to call again and delay the return further. I was then told they would personally arrange pickup and send tracking, but instead they cancelled the return, claiming it was outside their 30-day return policy -- even though the delays were entirely their fault. To make matters worse, I was charged $748.24 on September 8, 2025 for the broken vanity after being told I wouldn't be. I spent weeks trying to resolve this. I was promised supervisor callbacks that never happened, waited on hold for 40 minutes, and was repeatedly told my case was being "escalated" with zero follow-through. This company failed to communicate, failed to retrieve a defective item, and charged me anyway. Completely unacceptable customer service. I would strongly recommend shopping elsewhere if you want accountability or basic follow-up.

Watch out for the return policy. If they send the wrong item and you return it they charge YOU the…read moreshipping cost to return it ($23)! Will not order from them again!