Very professional CPA, helping us saving tax. It's worth come here to file tax after compare with other CPAs

ML Tax and Insurance team really is a lot of help to us most, when we least expected it. Manny, their Boss, makes you feel at home and will do what he can to help you with everything you need. You've got a friend in him also. Not to mention we're almost 8 -10 yrs with his company, under his service. Thank you, Manny and co. for the great help. God bless. read more

Manny and team were very helpful and provided me with the best refund possible. He answered all my questions and was very patient. Thank you Manny and team for making tax time a breeze. read more

Taxes are a hassle, but ML makes it easy and affordable! I love their service, always a step above all. I have been using them for years now and I have never been disappointed. I send all my finesse to them. They're trustworthy and genuine. read more

ML Tax and Insurance - Tax Services Near Me - Cerritos, California

I'm writing a review because I would like to people to be aware. First three years of working with them went smoothly with the good service given, but that was only until the lady tax preparer who was very professional and kind left them to launch her own tax agency. (I wanted to keep working with her, but she moved far away so I gave up.) After she left, as other people left some comments here, their service got horrible. Manny does not accept the fact that he had made some mistakes on filing. The penalty was because of their mistake which costed about $1,100. Even though I left his assistant the message and waited for call back, there was no single email or call or what so ever. (He completely avoids contact once I brought up the mistake made by him.) After all, I'm very tired of dealing with this kind of unprofessional people which makes me think that this whole thing is wasting time. I really hope my review here helps other people to think back whether if they really want to hire them as their tax preparer. read more

If you're looking for a new tax preparer, please take into consideration the negative reviews before deciding Manny is the right one for you. Most, if not all of the negative reviews hold a lot of truth to it. For the first couple of years, it was great working with him and everything went well. It wasn't until a huge and costly clerical mistake was made on their end, that I realized why those negative reviews existed. When we received the IRS notice, my parents talked to Manny about it and he had the audacity to blame my parents for it -- telling them they had a mistake on their claims, which was why they ended up owing money. Definitely backs up the past negative reviews from others that he doesn't know how to hold himself accountable after making a mistake. How can you be the tax professional and claim it was your client who made the mistake when all the paperwork is given to you to handle? After further consultation with another tax preparer and even several phone calls with the IRS, both advised us that our tax preparer entered something incorrectly which resulted in the miscalculation. Because of this error, my parents ended up owing the IRS money, which was contrary to Manny telling my parents they actually received a refund. I scheduled a meeting with Manny to confront him about his mistake and to my surprise, he didn't even show up to the meeting HE scheduled with me nor did his receptionist even know I was coming in for a meeting that day -- screams unprofessional if you ask me. The sad part is, the receptionist told me I should just discard the notice because lots of their client actually received the same notice and that the IRS is just backlogged. That alone should tell you how much of a joke this place is. After consulting with his colleague, the receptionist realized they "forgot" to delete a line in the 1040 when they did my parents taxes and they actually did need to pay the IRS (right after he just told me to discard it lol). Please please please, spare yourself the trouble that you have to go through because of their mistakes that they weren't even willing to own up to. Take these negative reviews into consideration because I can guarantee you, it's not worth the hassle. Pick a more competent and honest tax preparer. read more

I have done once from them and they charged me more to get more refund and i paid them but Manny made a lot of mistakes in my filing and i had to pay $1800 for it. on top of that I was trying to tell him that he made mistake but he was not ready to accept it and he stopped taking my calls. and I got few issues from IRS and he was not even helping me with that. so i would not recommend this shitty place better you do it with someone experienced person. Manny doesn't know anything about tax business. i dont know why this place is not closed yet. Horrible place and rude people plus they are not helpful at all. read more

This place is not good to file your taxes for the first time. We were recommended to this place to get some help with filing our taxes but he charged us $225 for first time client and the person who recommended this place to us said that they only charge for filing taxes is only $100 because he goes to this place every time he get his taxes filed. I wouldn't recommended this place because they will take advantage of you because you're a first time client and will charge you $200 or more to file a tax. read more

Manny was very nice in the beginning when we use his service 3-4 years ago. His service has been horrible for the past 2 years especially his so called "online" service! No response for almost one week after the first email and never bother to call to discuss the details for your tax return. I will suggest go to his in-person appointment instead of online because he does not return your email at all.... read more

Definitely 5 stars !!!! Fast and efficient! Awesome service ! Thank you Manny Legaspi!

I will recommend your office to my family & friends . Fast & efficient service. Friendly and efficient. Offered me coffee and tea while they were preparing my tax. Excellent customer service. Highly recommended!!! read more

TERRIBLE!!! Beware of Manny and his inability to own up to his mistakes. I previously used his tax services last year, only to learn that he made mistakes that now will cost me over $1000!!! He immediately went on the offense and claimed the situation was my fault, when he was supposed to be the tax expert. I was able to handle his arrogance and fake facade of a personality, if his services came through as promised. Instead I'm now left with a $1000 IRS bill and not even the slightest bit of remorse or an apology. Good job helping your fellow Kabayan. read more

Manny has been helpful guiding my business for the last 5 years. He has been instrumental in helping me make financial decisions and it has allowed me to save thousands in taxes. Highly recommended!!! read more

great customer service! max tax refund guaranteed, and i did get my free starbucks! Manolito does the job right. great communication. He's competent to answer every questions you may have regarding your tax. ask him too about his referral rewards, let's all get our free iPad! read more

ML Tax and Insurance - Thanks MLT&I! - Tax Services Near Me - Cerritos, California

I just want to be honest we trusted Manny (for 3 years) with filing our tax but he made a mistake that cost us &16000.00! HUGE MISTAKE! I dont trust this guy he did not offer any help and just admitted "we made a mistake" and did not include this when we handed him all the papers. Lesson learned always check the numbers before filing your taxes. It cost us to pay more than get any refund. read more

Don't waste your time! There's a reason there's a lot of negative reviews in the recent years.. believe those clients who have been wronged and save yourself the trouble. You're better off finding another tax preparer! He isn't willing to own up to his mistakes and will simply blame you for it. read more

Worst customer service ever..!!! And Manny made a huge mistake in my filings but luckily I got out of it thanks to other tax company. Please do not go there it's not worth of a single penny. Rude people and speak bad about you. read more

Came here for my second year now. They were really knowledgeable about all information taxes. I worked with Andrew and Manny. We were able to make an appointment, but they accept walk ins as well. The process was also very fast. I'm definitely going to be coming back here to do my taxes for the foreseeable future. read more

I had really horrible experience. They basically charged me money from my card though I have not filed tax from them and all the time they used to increase prices saying you will get more refund but instead you pay to IRS and that is strange. Plus rude people and do not help you if you get any issues with IRS. So not worth. They are not helpful at all. read more

I have been coming here since 2017. Manny and the staff are friendly and helpful. Fast service as well. I didn't have an appointment and the staff were so quick to help me and my sisters. We were out the door in an hour. read more

I'm from Las Vegas and I still go to Manny for his tax filing service. My first visit was at his office since my sister referred me to him 3 years ago. After the initial visit, I didn't have to go in person to turn in my tax documents. He advised me that I'll be able to email him instead for my convenience. Every year, he hasn't failed to provide me the highest return. His pricing and service beats H&R block and other tax preparers. I can't imagine going anywhere else to file. I've been referring most of my coworkers, friends, and family that looking for higher returns and letting them know how painless it is to file with Manny and his team. read more

Excellent customer service! Manny is kind and genuine and he cares about you deeply as a person. Highly recommend him as a person and as a business owner. read more

Huge mistake!! If you go I suggest you triple check their work. I had the worst experience. Here you go.... I filed my taxes for the first time with manny, he was recommended by a friend. Two weeks after I filed I got a call from manny saying there was fraud with my dependent, he said my son's social was used by someone else. He asked that I go in and sign the documents because it created an issue and I have to paper file. I went on my lunch, signed and they said they would take care of it. 6 weeks go by , 8 weeks I hear nothing. Called manny and he said, you need to call the irs ( didn't bother helping) I called the irs and they stated "your tax payer has to call us" called Manny's office, the guy at the front desk said " I will call them and call you back" 3days went by and heard nothing. Called them back and asked for manny( frustrated at this point) his response was "we don't mail returns ourselves because of this issue, we don't want to be responsible if the irs doesn't receive them". At that point I asked them to send me my documents and do it myself. I sent it myself and within two weeks they received it, not only that but they said they asked my taxpayer to call because they entered my son's social incorrectly and just needed to verify and they could have processed it right away. So, I did everything alone, they never followed through. I filed Jan 21 and till this day I'm fixing their mistake. Horrible customer service !!!! read more

Manny and Loudette did an excellent job with my overdue tax filing, it was a bit difficult since it was a combined W2 and K1 filing but I feel very confident that I was able to maximize all my deductions They even have me a lot of good information on opening a life insurance policy which is great for me since I am a new Dad Thanks guys!! read more

The first time I had my taxes done here, everything was alright (but it was someone else who worked on my taxes). The 2nd time, it was Manny himself who did my taxes. Guess what? Just like some of the people here, I got audited as well and had to pay a fine of $2,000!! His prices are also a bit expensive! Found a place called PRONTO TAXES, had our taxes done there this year and got WAAAAY more in return! And their prices were less than half of what Manny charges! If you look at their reviews, the good reviews were a while back, but newer reviews are mostly negative. Keep that in mind if you decide to go and get your taxes done here. read more

Great place. Great people. Great customer service! My first time coming here and definitely not my last. I went to go see Manny to see if he could help me out with my taxes. And he went above and beyond the call of duty. Not only did he do my taxes but he helped me to look at my financial situation in new and interesting ways. I had used H&R block previously but I was unhappy with the service and lack of personal connection. Manny provided that and more. What was supposed to be a regular tax prep appointment turned into an almost two hour conversation between friends! If you're still looking for someone to do your taxes. Don't delay! Go see Manny today. read more

Was a great, peaceful and professional place. We recommend this place to anyone :) We had a 1:30 appointment and they took us right away and the facility is very clean and they even have a waiting room for little ones or anyone really, to watch videos while their family member(s) are getting their taxes completed. To say the least it was a great place to do taxes especially if you have little ones that need a little entertaining while your busy doing taxes. read more

Very helpful n Friendly, Everyone I Trust comes here. I wouldn"t trust anyone else to go to. Manny , chey, Loudette, did such a great job. Went fast n easy. Definitely Will Refer Everyone Here.. read more

ML Tax and Insurance - Tax Services Near Me - Cerritos, California

Just got my taxes done earlier today & let's just say I am more than satisfied. Loudette & crew were great! Hands down better than all the CPAs that my family has gone to. Last year, a quarter of my return practically went to our old CPA but going here made me realize you can get great service, a good chunk of return at a reasonable price. I truly recommend them :D I dragged my family here & no regrets, at all. I'm pretty much grateful to have found them and I'm definitely coming back! read more

This place is great! Family-Friendly environment and everyone is very comforting and inviting! Manny and his staff will help you in every possible way to get the most out of your tax refunds! I am definitely making this my go-to place for my tax and insurance services read more

First time here, the guys are super friendly and quick !!! I recommend calling in advanced to make an appointment so your process is quicker since tax season is here !!! read more

Very fast service, hassle free, reliable, friendly staff and very convenient Manny and Loudette are awesome people to work with!!! Chey and Khaycee are very fast and efficient! I highly recommend Ml tax for your tax and insurance needs!! It's like a one stop shop See you next year Manny and Loudette!!!! read more

This is the very first time he ever worked on my taxes just cause my regular tax preparer isn't available and guess what I got f***in audited. Been getting my taxes done over 15 years with the same person and this is the first this has ever happened so be warned. read more

It was my first time filing taxes at this location, and Bryan was very helpful! I had to file both W2's and 1099's, which gets complicated. I talked to him about all my expenses such as utilities, supplies, and such, and he was able to walk me through the process. I would definitely recommend this location to all of my family and friends! read more

This place was my second choice for taxes but I'm glad they worked with me and I'm pleased to have them done here. They fit me in about a few weeks before deadline and service was detailed and efficient. The front ladies were very friendly and made me feel comfortable compared to my last tax location. There are two stations and then two separate offices in which you are taken once you get entered in their system. I enjoyed that privacy. They offer iras, 401k, and life insurance so it's definitely a plus. They speak Tagalog so I will recommend them to family if they are in search of one. They reward those who refer others to them but check other reviews or call them if it's a right fit for you!! read more

I've been going here for the past 3 years and I can honestly say I have never felt more comfortable doing my taxes here. Manny & his team are very hands on, answers every question you have, and the service is just great. read more

I am very please about the service, and best of all thanks to Manny for helping me to get my maximum refund. Also, Chey is very friendly & shared her yummy egg rolls after she found out that I haven't eat since 8am. What a sweet lady! I am definitely recommending this place. read more

ML Tax and Insurance - Tax Services Near Me - Cerritos, California

Welcoming and friendly staff . I highly recommend anyone coming here to file their taxes!!

Always had a wonderful experience here. Everyone was very friendly. This year, we had Andrew and he was very knowledgeable and walked us through the whole filing process as we're first time homeowners. Thank ML Tax, we will definitely be back next year! read more

Thank you for helping me with my taxes. They are knowledgeable and efficient. I recommend them to my friends and family. Will be back next year. read more