I needed help with taxes following the death of my best friend, who did my taxes in recent years. The person who answered the phone only wanted to talk about what they charge ( which seemed a reasonable amount). He didn't seem to understand my grief and frustration, and desire to come in and talk to someone. He said he'd call back if they were available for appointments. He never called. read more

I had made a big mistake when filing and needs to amend my return . Melody was very help and the problem was fixed with an hour. Everyone was friendly and helpful. Will be filing here and recommend everyone else do the same read more

This place is full of kind, efficient, and professional folks. They listen, they're affordable and trustworthy. In a world full of cheap and somewhat shady National Tax Prep Chains - this organization has excellent customer service. read more

Yea, Heather is great and does her job very well. I will miss her not doing my taxes!

Carrie was very helpful to me with my tax returns and very prompt. I highly recommend Heather Chambers, CPA.

Incredible services! Been using them for almost 10 years for tax purposes. Very informative and accessible!

This review is overdue! It's a family run business that has very sweet people working in the office. Melody took me in very last minute for a tax appointment (like 1 week before the extension period for taxes were due). Although they weren't taking in new clients last minute, Melody agreed to help me file since my taxes weren't too hard. I was in and out within an hour. I had a small business, so filing cost $150, which is a standard price for taxes. Highly recommend Melody! read more

Heather gave me the peace of mind I was looking for at tax season. She has a lovely office and made me feel right at home while completing my taxes. I highly recommend her services. She demonstrates expertise in her field which gives me confidence going forward. read more

I am really grateful to this wonderful CPA firm for their service each year. I learned about them from my in laws; and my wife and I use and rely on them every year; for at least the last 30 years. Melody is wonderful; and goes the extra mile to help; so appreciated with my declining health and the charitable project that I operate. read more

Responds to emails promptly, but comes off rude. Maybe due to lack of self-awareness. Probably not what they intended, but it often comes off in that way. Thanks for all your help, but will not be a recurring client. read more

I called for advice on refinancing and the tax implications for a change of ownership. She helped break the taxes down for me so I could understand and make my decision. Superhelpful!! read more

They do great work. Heather did capitol gain tax for me. The govt never ask me nothing it has been 12 years.

I've gone to this office several times to use their notary services. The folks that work there are always friendly and happy to answer any questions. I will always go here for any future notary services read more

BOTH MY WIFE AND I HAD A LOT OF TROUBLE WITH HEATHER--AVOID THIS ERROR-PRONE AND RUDE TAX PREPARER AT ALL COSTS! We used Heather for 3 years during which she continually made hasty mistakes and regularly treated us with disrespect. This year she made several errors requiring several rounds of correction. And when I inquired about the nature of the increase in her bill this year relative to previous years, she exclaimed "don't ask any more or I'll raise it more." Well, that didn't set well with me so I finally decided to confront her on her rudeness, at which point her assistant, who Heather admitted was her "lovely cousin" (I believe this was Tracey Halter-Balin), came in and tried to kick me out of the office. So, well, it looks like the nepotism isn't working for them, because this bad review is caused by the both of these totally unprofessional people. I told Heather that she would have one more chance with us by dealing with my wife, who later that week reviewed the returns Heather had prepared, and had found that she had omitted an entire section of our income. Heather is consistently in a hurry when she works, which is why she misses a lot of things. It was always very stressful to sit down with her and watch her get confused, ask a bunch of questions, and get confused about things. I was always very polite, friendly and careful to answer her questions, whereas she would always reply with a very rude tone. For example, she would always laugh at me when I would make reference to an "interest free loan to the government" stating that interest rates are so low why should that matter? Of course, she was missing the point, as she often did, and then treated you with disrespect on top of it all. Never again. THE ONLY reason she is getting two stars is because she answered a lot of my emails last year, but even with that she would make errors as can be determined by doing your own internet searches on your questions. In retrospect, I wish I had just answered my own questions via Internet searches to start with. In all likelihood, you are probably better off doing your own taxes than you are using Heather as an accountant. read more

Heather and her team are so knowledgeable, quick, and efficient. A friend recommended Heather to me and I am so glad she did. Heather has made taxes EASY for me as a self-employer person. Highly recommend her for business and personal taxes. read more

I hate taxes. I'm guessing we all do, so when it's time to do taxes i want someone who not only knows what he/she is doing, but someone who is friendly but will also be honest about analyzing your tax situation. Since moving to the Long Beach area I've been looking for a tax service that could help me. My former tax consultant was located in Irvine and that was too far. I found Heather on YELP. Reviews were great but I was nervous about putting my financial situation into the hands of a stranger based off of good reviews. However, when I called and spoke with Melody I was charmed by her kind and pleasant voice. And yes, one can't go on that, but it did lesson my nervousness and anxiety. I was able to get an appointment the next day and I am happy I did. Both Heather and Melody were just so pleasant! I got to sit with Heather who very efficiently got my taxes done quickly and with a dose of some laughter. Yes, doing your taxes is serious, but it helps when it's done with an understanding smile!! I highly recommend Heather and her business!! read more

This last year I began earning the majority of my income through self-employment. Having always been a W-2 employee in the past, the tax implications of being among the self-employed were, to say the least, causing me a bit of distress. I e-mailed various CPAs and tax professionals throughout Long Beach regarding my desire for a consultation, and Heather was the only one to respond kindly and promptly to my request for a meeting. Not only is Heather knowledgeable and willing to thoroughly answer every question you might have about your tax situation, but she has a wonderful demeanor, personality, and manner of communicating which makes discussing taxes a much more pleasant experience than I ever dreamed possible! I truly wish I would have looked into meeting with her a year ago, as she provided me with the information I feel I need to consider myself competent about taxes as a self-employed individual. (And probably saved me from a lot of additional sleepless nights stressing over the "unknown!") I was considering doing my own taxes this year after completing the consultation, but after meeting with Heather I felt so confident with her level of competency and guidance that I immediately decided that she will be doing my taxes. read more

My husband and I just moved to Long Beach this year and found heather to be great for our taxes. She was kind and explained everything to us all during the filling. Highly recommend! read more

Heather has been my CPA for over 40 years. Her knowledge, care and concern for getting it right over that period of time has been fantastic. This firm has been in our family for over 60 years, as my dad before me used their firm and my 3 kids use Heather today. Melody, at the front desk, is smart, personable and has great attention to detail. Mike and Tracy finish up the smart team at Heather Chambers, CPA. If you're looking to make a jump from your old, stodgy firm or just feel like you'd like some new, honest, reliable, knowledgable people to help you with your numbers, you can't go wrong with the team at Heather Chambers, CPA. read more

If you need to do taxes and are in the Long Beach area, Heather Chambers is the person for you. In addition to being personable, she knows her stuff and will do it right. Her charges are reasonable. She helped me through a triple state filing that I knew was going to be complicated. In the end, everything worked out and in good time. Don't get in trouble with the IRS. Use Heather Chambers for your tax solutions. read more

Our telecommunications business has had the good fortune to have Halter & Associates as our CPA. We have been with them for about ten years. They are very knowledgable, organized and always available to answer questions. It's been a pleasure working with their friendly staff. Jody The Phone Connection read more

Very pleasant and professional. Happily spent time on the phone explaining tax items without a word regarding compensation. Would recommend

I have a new small business and was worried about tax time! Don't worry, Be happy! Great people, great service and super smart! read more

I moved to the Long Beach area just after last tax season, and had heard from a bunch of people at work to take a crack at turbo tax because they had a really comprehensive algorithm. I work in tech, figured I'd check it out. So this year probably a month ago I did them using turbo tax and got all the way to the end just to see what it would say( never filed with them ) and it was 2453 - I just got home and checked again to confirm the number. Honestly though- that's about around exactly what I expected, so no problem right? But I wasn't 100% sure how accurate all their algorithms are ( especially since I work in tech... and have algorithms.. haha ) and figured I'd go to a real person ONE LAST time and cross-reference the amount - make sure I got the best deal and prove that computers finally won, you know? I googled "best honest taxes long beach " for I am smart yet simple man. I clicked the link titled "best taxes long beach" and Heather R Chambers was the #1 on the chart, maximum stars, and reviews boasting honesty and friendliness. What a coincidence... I called Melody but was disappointed to hear she was extraordinarily busy this season and might not have time to take on new clients. I explained my situation and that I had my paperwork in a folder and ready to go and lived 5 minutes away. She said if I headed over right away she'd love to help me out. ON A SATURDAY. How nice. So I show up 25 minutes later after lying about how close I lived and how long I needed to throw on some clothes, forget 2 key pieces of student loan related paper on my interest paid this year like a jerk (after promising I was 100% prepared), yet she was a gem the whole time. Melody treated me with such respect despite my young arrogance, let me use a computer to print out the 2 missing pieces of paperwork off the loan websites ( it took a long time, I KNOW it had to be inconvenient ), and was just the nicest person to work with ever, no exaggeration. We get to the end and she tells me it'll cost me 2268 for everything, including her fee. Hot damn - to top it all off she saved me 185 bucks on the dot. If I hadn't wasted that 5-10 minutes I'd say it would have taken about 10-15 minutes for me to be in and out on my way. Needless to say... I highly recommend this as your choice for financial assistance. I created a yelp account to post for the first time and recommend her. 10/10 will return. Thanks again Melody! Josh read more

This is long overdue. We've been with heather for I think 4 years now. The way our lives have changed after my husband became self employed were tricky to navigate tax wise and heather has been there for us through it all. She's wonderful! Not only is she easily understood but she's on top of everything. We've always known from the beginning we were choosing the right CPA for our business. She helped us transition to an Inc, helped us navigate buying and selling of property, worked with our financial manager to determine how much to put into our investments. She's one of our greatest assets in our financial team. Thank you Heather and Melody for all you do! read more

I needed a new local tax preparer for my small business. Heather was great, fast and very reasonable.

I am small business owner and hired Heather to do my book keeping and prepare my taxes. I never had to pay year end taxes in my life until I moved over to Heather Chambers. When I asked questions as to how I needed to make changes to my spending and reporting to avoid future problems, I was met with cynicism and attitude by the staff. No help was ever offered in regards to how I might better manage my taxable income, K1 income, and draws and so now after 2 years with this firm, I owe $68k in back taxes. Looking back, I can't ever remember walking out of that office feeling good about anything. I highly recommend looking else where for a CPA. I have found several individuals who are willing to help since leaving Chambers. Good luck out there. The IRS is no joke. read more

Excellent professional tax consulting services from a friendly local family-run business. Melody took on our complex tax case and we found her to be knowledgeable and provide excellent service with reasonable rates. I strongly recommend Heather R. Chambers, CPA office for tax consulting, tax preparation and accounting services. read more

Services rendered: 2015 tax return preparation. Pros: 1) The staff whom I encountered there were all very friendly with me and with each other. I can tell that these are people who have worked here for awhile; this is important since it says a lot about how they feel about being part of that company. 2) As Melody prepared my return, she gave me tips on things that she noticed along the way. The best tip she provided was a simple one-page sheet of approximate values of used clothing; I will use this to determine the value of clothing that I donate to Goodwill for future tax returns. No other CPA ever made such an effort for me before! 3) My return was straightforward so Melody was done in about 20-30 minutes. She's fast and efficient with her work. 4) The $200 preparation fee was absolutely reasonable. 5) I gladly took a free Peppermint Patty on my way out the door. 6) I took the morning off from work and parked my car right out front. I imagine parking is not really an issue here since there's ample parking around the corner. 7) There were no problems with my tax return; I got my state refund in 7 calendar days. Cons: 1) It would be more convenient if they were open on Saturdays; I took time off from work for the appointment, but this was not a deal-breaker. 2) Melody works in the open area of the office. I was a bit uncomfortable having her ask me questions that others could hear, but I got over it. I have nothing bad to hide! However, Melody and every CPA there should have some semblance of privacy for their clients. Summary: After being so badly burned by H&R Block, I am so relieved and happy to have found Heather R. Chambers, CPA, Inc. on Yelp. I have no doubt that I will use their tax preparation services again; this is a prime example of how small businesses can outshine their corporate counterparts in terms of service and value. read more

I had a few tax and investment questions that I wanted to make an appointment for and she was nice enough to answer them over the phone. I was really impressed with her integrity. I will definitely be doing my taxes with her next year! read more

Melody has helped me with my taxes for the past two years and both times I got money back for the and prior to that I had owed money every year for 10 years. She is a pleasure to work with and makes doing your taxes pretty painless. read more

Heather R. Chambers, CPA, Inc. offers exceptional service and help in tax preparation. Heather is passionate, honest, and straightforward. The firm has great rates, responds promptly to questions, and is very organized. We have been a client for over 5 years and have been extremely satisfied! read more

Heather was great and saved my tons of money! I'll definitely be using her in the near future.

I usually file my own taxes for free via TurboTax, but this year it got a little too complicated for me to do on my own. Before calling Heather R Chambers, CPA, Inc I called other places and they seemed really confused on how to input my educational stipend and whether I had to pay taxes or not. I called Heather R Chambers, CPA, Inc they were very professional over the phone and told me the total cost would be around $100.00 to file my taxes, they even scheduled a same day appointment. Heather was very knowledgeable and made the experience quick and easy. I can definitely say I will be returning. read more

We really appreciated the kind, knowledgeable and helpfulness of Heather (as well as everyone else in the office). She was able to quickly untangle a letter from the IRS and the situation got resolved. We appreciated the office environment and being treated kindly. Thank you, BK read more

Heather is intelligent, thorough, patient, and explains to you how tax works. She is nonjudgemental and welcomes all of my questions. She also lets me call my bank, my work in the middle of our appointment so I can get the correct information she needs. She goes over every detail with me, making sure I understand what she is doing. Her communication is really top-notch, and I am happy to get $$$$ back from IRS! read more

Did my boyfriend + my taxes this year with her again this year. He scheduled his really last minute and she was able to squeeze us in due to a cancellation which was a life saver because he had some complicated moving expenses, etc. She was great, very knowledgable, highly recommend !! read more

Just completed my 3rd tax return with Heather and she is fantastic. I found her through yelp from all of the other reviewers and have been so happy. She js always on time and my taxes are done quickly. Very efficient. read more

Melody is fabulous -- before I found this group of CPAs, taxes were far more stressful and complicated. Melody makes it easy, and I've been very happy with the results for two years now. Just no-stress; everyone in the office is pleasant and laid-back, and their rates are really reasonable. I now have positive associations with doing my taxes, which by definition is completely not the norm. Thanks again! read more

We've worked with Heather and the team for well over 10 years for both business and personal taxes. I can't say enough about her professionalism, up-to-date knowledge and her personal interactions. Taxes are never fun, but we truly enjoy working with her and thank her for her input and guidance. I highly recommend anyone needing tax or accounting services and wants the personal attention, contact Heather and her team. read more