I woke up on a Friday, after days of friends and family helping me with my kitchen drain gurgling…read moreissues to water on my kitchen floor. I called Frank's was greeted with a wonderful plumber within two hours. He came was very professional, considerate of my home and reviewed the issue. He instantly went to work completed the repair within one hour and no more gurgling. I was satisfied & he was on his way. Tyvm Mr. Plumber

Kevin and his crew did an amazing job! Excellent communication throughout, did a phenomenal job and…read morenotified of everything and upcoming finishing to replace pavement at a later date.

Cellino is a family owned business that takes care of its customers like I have never had before in…read morea plumbing.heating ac service..the staff that I have had are all extremly knowledgeable in my system and I love that any questions or concerns are taken care of right away. I will always call in Cellino for any issue I have..

Appreciate the quick turnaround and quality of work done. The water is moving and draining much…read morebetter now. Turns out, we had several plugged drains in the house and needed them to come out twice to get it all done. So, the reason I'd take off a star is that they didn't fully check all of the water ins and outs before work started, and after the first day of work completed. Because if they did, the second day would not have been needed. The other thing I'll mention - but not take away another star for - is that they didn't clean the shower bathtub sufficiently to remove the mess made by their snake. Our bathtub was bright white and clean before, and now has a bit of a brown discoloration where the snake residue came up and splattered onto. We are prob going to need to do another round of cleaning to get it back the way it was. In truth, a 5 star service shouldn't need 2+ rounds of cleaning after. That's why I'd keep the rating at 4 stars, but no higher than that. A more critical customer I could understand giving 3 stars (average) at most. Check out the photo, and you be the judge. But all in all, thanks for the quick service and getting the job done!

Joe and his crew were fantastic!!! Professional and attention to detail above and beyond. They took…read morecare of a big drainage problem with the utmost care. Exceptional work and work ethic. I have referred them to everyone I know!!!

Fast service, very helpful and accommodating. Joe and his son were very helpful. Had to come back…read moreafter I had to change first appointment.

So disappointed with this company. John called me right away when I was looking for a plumber. My…read more1st red flag should have been when he delayed coming out twice. He finally came out and insisted that hydro jetting my lines was going to fix my problems. I told him I had old lines but he insisted it would work. After paying him a crazy amount of money turns out it DIDN'T work. And after he left something was leaking under my sink..he came back out..after delaying again. After that, another leak popped up under the same sink! He did fix that but the original problem was NOT fixed. I asked for a partial refund because I paid a crazy amount of money. Oh he promised and promised me he would pay me back partially in "good faith". I gave him weeks to make good on that agreement but nothing. I ended up paying more money to a competent plumber . SO disappointed! I tried to give this company a chance and it bit me in the butt!!

We needed a gas hot water tank and called John to replace it. He came by himself and quoted us a…read moreprice to replace the tank, some of the lines, and the shut off valve to the cold water. He said he would be back at 4:00 pm. Another person who was not a plumber came at 7:00 pm, that works for John replaced the tank. He couldn't handle the tank alone, so he needed help to get it out and rusty water from it, and stained our carpets. After the non plumber left, he didn't replace the lines we paid extra for, and replaced the wrong valve. Called John and he agreed that it was not done correctly. John and the non plumber came back the next night to correct all the problems. We were out of town and my daughter 2 weeks later after the tank was installed, she smelled natural gas in the house. Her boyfriend went down to the tank and lit a flame to the pipe that he thought was leaking and it was. Our house could have blown up, with our daughter at risk. We called John up, and texted him the picture and he thought we "were setting him up." He did say he would come back and fix it. We hired a reliable plumbing company that fixed his work for another $400,00. Is this the type of plumber you want to hire?

I can't remember the name of the man that installed my new faucet, but he did the best job I have…read moreever seen. He was amazing and very professional with what he did for me.

Let me start by saying that most people don't want to call a plumber, including myself. We recently…read moreended up in a situation with a severely clogged drain in the basement. My wife and I tried whatever we could do to unclog it, and just couldn't figure out why. We ended up calling around and trying to get general estimates. Depending on the task at hand, Bruce gave us the most reasonable quote and we decided to go with him. He was very responsive online and available the same day. Some of the plumbers had given us dates that were well into the following week, and almost twice the price. When Bruce arrived, he made sure he kept the work area clean, worked on our sink, and after we found out that the job needed was worse than we had initially thought, he encouraged me to look around in case I didn't want to go with him. The new project included sawing off the existing galvanized pipe to the laundry sink, which was severely clogged with corrosion and sediments, and having it replaced with PVC pipe she is replacement. We decided to go with him for the new job and he completed it quickly, with quality products, and at a very reasonable rate. I would highly recommend using this company for any house related tasks including plumbing.

Our Hot Water Tank started leaking from the bottom and I just did a search for replacement in my…read morearea and found Longs Plumbing. I send a message, received a response immediately with a quote and Ali was able to install a new Tank the same day. He brought everything he needed to get the job done. My only issue was only payment accepted is cash or check. Ali is a wonderful young man, we will definitely contact him again.

From the owner: I offer fair prices,quality work,professional work and great customer service. The customer is my…read moretop priority and there satisfaction

Larry was easy to work with, was able to provide a reliable quote electronically via text messaging…read morewith pics, showed up on time, at an okay price. I had a new utility tub and faucet installed aling with several shutoff valves. He was done in about 3 hours. Would hire again.

Top notch! Responds quickly, and does a fantastic job. My go to person! And price is reasonable.read more

We were visiting my m-I-L in Buffalo when her-stationary tubs backed up .We didn't know where to…read moreturn since we live in Rochester.After reading the reviews I called 716 plumbing. Rick handled the call and got someone out within 30 minutes. It took over 3 hrs to clear as it was clogged pipes from the basement to the side walk. Camaryn was polite,extremely knowledgeable and walked us through the whole process at completion and made sure we were satisfied.The price was more than fair and less than we expected. They will be our go to company andI would recommend them to everyone.

We had an emergency call today due to water backing up into our basement (which we just had…read morefinished with carpet!). They came out same day, had great communication, very friendly, and fixed our problem quickly! I would definitely recommend to anyone!