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    8 months ago

    Love this gas station! Always has everything I need in stock and friendly customer service.

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    1 year ago

    the staff was very disrespectful and passive aggressive. microwave smelled like nasty indian food. would not recommend!!

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    Carson Unocal 76

    Carson Unocal 76

    2.2
    (19 reviews)

    Stopped in for my weekly allotment of CA lottery scratchers and the manager/cashier was so rude! No…read moregreeting and total silence when I asked him if he sold scratchers (he pointed to a machine). My next question was can you break this 20.00 bill & he just had me pass it underneath the plexiglass and not one single word out of his mouth.

    I like this station, and I usually go here because it's right off the freeway and between my work…read moreand home. They are friendly, and the quality of the gas is very good (I use 91 octane.) Lately, however, there seems to be an unaddressed issue with the pumps... About 3 weeks ago, I went to use my Fuel Forward app on my usual (pump #6),and it failed to work. I tried a few more times, and the clerk acted like I was a newbie, and didn't know what I was doing. The reality is I've been to this station and used this app 19 times in the last 2 years without issues. In other words, I'm an expert. On December 13th, I went and tried the app again--on pump #6. Everything seemed to go smoothly, I authorized with my fingerprint, selected the grade, and started pumping. However, when I looked up a moment later, the pump was idle, and the app just said "authorizing." I looked at the clerk, and he said "try again." I did this 2 more times without success. I looked at my app, and it had authorized a different pump number (7)--which is on the other side, and I never use (I would have to back my car into the spot.) I immediately went in to tell the clerk. He said,"Don't worry--it's a separate transaction." (someone else was at pump #7.) He told me to try again. I went back, and tried again, when he suddenly came out and asked me to confirm the last 4 of my credit card. He said,"I can't believe it--this has never happened before. The other pump charged your card..! The vehicle (a van) that had been there (and was there before I'd gotten there) had just left. He'd made no attempt to stop the pump, address the other customer, and simply told me to "file a dispute with your credit card company--they have insurance/lots of money, and will take care of it." That was $60.12 I didn't get. The other transaction went through ***WITHIN THE SAME 60 SECONDS*** as the failed transaction. Not even SUPERMAN could've accomplished that. . How is it possible that a pump could be activated, dispense $60 worth of fuel (5 gallons) AFTER I authorized a separate pump, WAITED for it to fuel, noticed it, notified the clerk, and tried 3 more times? It took 6 days for the transaction to post, but I immediately contacted Discover card, and sent a notice of possible fraud via the Fuel Forward app. The response was "file a credit card dispute." I called the manager today, and he said he was aware of the incident. I asked if he could check the cameras, and just contact the customer and make this right. He said his cameras "didn't record license plates." He must think I'm an idiot. Anyone who watches the news knows that cameras exist at these stations to deter crime, and license plates could be seen. And if cameras are *not* set up this way, this is neglect and poor management--what does that say about providing for the safety of employees and customers??? I asked him if it's possible we were both charged (he said no), and if I could simply come and get $60 worth of gas (no.) He referred me to the Union 76 number to report it. I did contact them, and they had no explanation for why pump #6 (which they confirmed was authorized) did not actually dispense any fuel -- I was told the transaction was "voided." Now, transactions don't automatically void themselves--either human error or computer malfunction did this. She did say, however, that my money would be refunded upon receipt of the dispute. We will see. It would seem that the simplest solution would've been to allow me to get the $60 worth of gas while they handled pursuing the other customer and/or investigating if they got paid double for gas -- instead of me having to make multiple phone calls, gather evidence, and organize all of this. This is a business. And it should be run like one. No explanation was provided to me at the time for why the pump had failed multiple times for me. I cannot put down my suspicions about the dark-colored minivan. No official Union 76 number was provided to me at the time--or any other compensation or assurance from the station or on behalf of this mega corporation that had $177 BILLION in revenue as of 2022. Recommendations: * Upgrade or adjust your security cameras to ensure customer and employee safety. A restaurant would call the police if a customer ran off without paying. I have more security at my APARTMENT than they apparently have at a 24-hour station. * Maintain your pumps and ensure that they are operating correctly. I can't have been the only one to have experienced multiple failures at the same pump on 2 separate days, 10 days apart. * Provide more assurances to customers in the event of equipment failures -- from the COMPANY / BUSINESS. If your employee confirmed an equipment failure, an IMMEDIATE compensation or recourse should be offered. If I'd been a poor college student or someone who needed that $60 to feed my family, or had no other way to get gas and was stranded (or just wasn't as reasonable), that could've ended very differently.

    Chevron

    Chevron

    3.0
    (14 reviews)

    Very clean gas station !!!!! Even the trashed outside were empty not over flowing !! Very…read moreconvenient there's Jack in the box next store

    OK!! So I have a BAD, but honest review about this Chevron 10 years ago, BUT .... Cut to NOW...10…read moreyears later, I gotta say that this Chevron definitely bumped UP significantly and GOT BETTER!!!!!!!! For reals!!! The lady I was complaining about before is clearly gone, so that's a HUGE plus in itself. Since then, their improved Rocket and Jack in the Box quality in customer service and generally as a triple collective whole has surpassed my expectations through the years. I'm always greeted these days by their cool Asian manager guy and his amazing staff that constantly keeps the restrooms clean and every product intact like how every Chevron should be. I dig how they have such a variety of snacks like hot dogs, chip brands, candy, etc. too with some of my favorite energy drink go-tos these days. Outside, it always seems very clean swept and the gas pumps always look new! It's cool and crazy because they're literally right next to their competition: SHELL with no problems. They are the closest next to the 405 S., so once you drive out, you can go about your business heading to work, vacation, school, etc. IF you're not caught up by the random train.....; but that's not a big deal to me. But yeah.... Seriously.... GREAT JOB! You know I'm telling the truth because all you got to do is read my past review from 10 years ago in comparison to TODAY. FINALLY... this Chevron has turned my negatives to huge POSITIVES!!! Major congrats and I know others notice the great differences from before if they're constant customers.

    7-Eleven

    7-Eleven

    2.3
    (9 reviews)
    $

    This 7 eleven establishment is the best I ever seen the employees treat me with such kindness and…read morethe employe satish deserves a raise for the patience he has when helping people.

    *2020 PANDEMIC REVIEW*…read more I'm a foodie. I love food. I've eating at high end restaurants. Ones that have Michelin star ratings. You know, the kind where you pay $25 for a bite of tortilla chip topped with bone marrow? Bone marrow...that used to be looked down upon, and now it's a delicacy! Oh my, what marketing and the right chef can do to turn random scraps into something so delicious. But anyway, some days you just crave cheap food. Like you know there is quality out there but you just want cheap, easy and fast. That was me. I wanted 7-Eleven's pizza. I knew to order a whole one because the slices in their heated food section can be hit or miss with how long it's been sitting there. $7.50 including tax for a whole. $1.49 plus tax for a slice. I forgot to ask for mine well done because I like crispy edges. The pizza fresh is pretty tasty for a $7.50 pizza. You can't complain. If you digestive system can't handle cheap dairy, then you may pay for it later. (just sayin). So pizza is a solid 3 stars. Palatable, but not overly delicious. So why the two stars? Well, I like points and apps. I have the app and am new to it. I didn't think to ask too many questions about it because there was a line and most apps will allow you to add your purchase later as long as you have your receipt. So while waiting for my pizza, I thought I should figure it out. I couldn't find it... So I asked the cashier how I could add it. Without any explanation, she just raised her voice and said "It's too late!" Apparently I had to have her scan my app or enter my phone number. She was rude, so that why the two stars. I wanted to give it a one star, but the guy who prepared my pizza was actually nice. They wear masks and have disposable gloves to use when handling food. -pandemic times! Yeah, long review for a 7-Eleven, but I guess I'm a little wordy today.

    Mobil - servicestations - Updated July 2026

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