Absolutely incompetent! Took my iPad in for a battery. When they returned it, the battery was worse than before and both my rear facing camera and microphone were not functioning. I took it back for another battery and repair of what they broke. Received the iPad back in two days, and not only was the "new" battery even worse (completely dead within hours with no use), they stated that they could not fix the rear facing camera, but they refused to pay any toward a replacement. I'm now out $1000 for a replacement iPad. Stay away from this place! read more

I had work done on my two iPhones at the Cumberland Mall location earlier today, September 23, 2025. Rey worked on one, and then the power button stopped working. He insisted they don't go near the button when fixing the screen or battery, but the button worked just hours earlier when I decided to bring my phone in. While he was troubleshooting the button, he pulled out a rubber seal with some tweezers, and then told me that I could come back in one week when he worked again, after he has a chance to order the needed part, and he will fix the button without charge. I'll update my review if the promised work is performed in one week on September 30, 2025. Also, iPhone batteries ship at around 50% charged no matter who you buy them from because its the most stable charge state for a battery and therefore the safest to ship, but the battery he installed on the phone powered on at 5%, which would never happen with a new battery. I think only one of the two phones he worked on received a new battery, and he thought he would save some money with the second battery. After I charged the phone to 100% and played around with the new screen, the home button is also now not working. Sometimes I have to press it three or four times to get the screen to turn on, sometimes it does not work at all. Both the home button and power button worked perfectly prior to taking it in to the shop. Update: On September 24, 2025 I called in the morning to speak with a different employee and to confirm the power button part had been ordered. I spoke with Mavis who said that the part is ordered and they will fix the button on Tuesday Sept 30, but she tried to explain the battery away as a "new battery that had just drained its battery while sitting in inventory". I think this is a sketchy explanation. Update: On September 30, 2025 I came in and they fixed the broken power button. I did not bring up replacing the battery because I just didn't want to complicate the matter. Between Sept 24th and Sept 30th, the home button had started to work properly so I think it just needed to work its way into proper place, but the home button has been a little iffy since Sept 30th. I am hoping that the home button starts functioning normally again within the week. read more

They did a great job on my iPhone 13 back glass repair getting me back to new! Thank you! Great customer service read more

Mobile Care - iPhone 13 cracked back glass - Mobile Phone Accessories Near Me - Atlanta, Georgia

Rio literally saved me!!! My phone cracked and I couldn't get any of my old contacts for my job. Rio fixed my cracked phone and did it under 10 minutes. I went to Apple Store and AT&T for help and they referred me to Rio!! I can not thank him enough. 10/10 highly recommend read more

There were very polite and fixed my phone for a good price. My phone cracked in the middle and when pixely and they we ready and set to do it for a good price. read more

Avoid this place at all cost. I went in to get my phone screen repaired. They only specialize really in Apple phones or so they say. But they allegedly fixed my android. I was told by the manufacturer that you can not take most androids apart or pull the battery out or you mess up the antenna if you dont know what you are doing. My phone was older but i had no problems like that with it up until i let them "fix it".. The destroyed both the Iphone and the android phone and refused to give me my money back. The had me drive up and down 45 minutes away for them still not to fix it and say they needed to order parts...blah blah. Needless to say i had to but 2 new phones and they said they cant give me a refund. They dont know what they are doing at this place and neither cumberland or perimeter mall locations. Stay away and find another phone repair store that knows the products they are "fixing" read more

I brought my iphone to Mobile care as a walk-in. My screen was cracked. The service was great. It only took them 15min to fix, which gave me a chance to take a stroll in the surrounding stores while I waited. The price was also great. Totally recommend this place for your phone repair read more

Whoever the girl was that was working on July 5th, 2021 at 2pm is rude, lazy, and unprofessional. She did nothing but sit on her phone while my mother and I were literally standing in front of her trying to purchase a phone case. Do better cause if I could give y'all zero stars, I would. We went to the cellairis on the same floor got much better service. read more