My iPad Pro 12.9" wasn't charging well, so I read these positive reviews and took to iRepairIt to fix it. I was told it would cost $200. A couple hours later, the Store Manager called to say "unfortunately" she damaged my iPad touch screen, so instead of the original $200 cost, now I would have to pay $435 to have the screen SHE damaged fixed. I was completely taken back that a business would force a customer to pay for damage they cause themselves. I asked for paperwork to show that she had caused the damage, and she not only refused to provide but also demanded that I pay $435 to get my iPad back. I had to literally call the police in order to get my iPad back and obtain a receipt that showed my iPad was in perfect condition when I first brought it in (see photos). I now have a $1300 iPad that is completely useless (there's no touch on the screen anymore) and has several metal scratches from the terrible job iRepairIt did in damaging the touch screen... I went back through the yelp reviews and noticed that many of the positive reviews are from yelp members that have no profile or activity! There's no way all these positive reviews are legit! This feels like a scam to get a quote from $200 then be forced to pay more than double to have my device scratched and damaged by their wrongdoing. Lesson learned: before taken your iphone/ipad to repair, verify if the repair shop is Apple certified at https://support.apple.com/repair/verify-repair-provider. iRepairIt is NOT Apple certified (see screenshot). A more appropriate name for this business is "iBreakIt". read more

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Great place to get your technology items fixed! Highly recommend! And, they'll work with you on prices!

I brought in my Ipad Pro 12.9 for what I thought was a battery issue. Christian, thoroughly checked it out and determined that my problem was being caused by another faulty part (tristar failure) and helped me determine a course of action that saved me potentially HUNDREDS of dollars by repairing instead of buying a new unit. I could not be more impressed by the customer service and concern I was shown. I cannot possibly recommend this place and person any higher, great job! read more

I just came here to get the front and back of my iPhone fixed. Wesley took my phone charged me $200 and only repaired the front which had minor damages after going over all the damages I wanted fixed which included that back. After sitting and waiting patiently I left with $200 less and a broken phone with a nice screen. He told me after it would've been $20 extra but he forgot -_- Why would I pay $179 to get my phone kinda fixed and not be made aware for $20 they'll fix the rest. Super irritating just try elsewhere read more

I usually use bootleg services to repair my cell phone however this random find was a gem Christian The service technician over communicated offer suggestive upgrades and sales and services to improve the experience of my cell phone I could not have been more highly surprised and pleased by this experience if I could give more than five stars I would I was very impressed I highly recommend! read more

I had a loose lens on my Apple Watch. I brought it in to these guys to have the crystal replaced. The technician who took my watch in thoroughly inspected my watch. The stainless steel case was in perfect condition as was the battery & inner works. The next day when I picked it up, I noticed what I thought was glue on each side of the case. These turned out to be scratch's. I took my watch back the 3rd day and a different employee put my watch under a MICROSCOPE and denied any responsability as he could find another scratch not visible to the eye. Both of my new scratches came directly from below the Crystal. It looked like a jewelers flat head screwdriver had slipped and scratched the case. This "Crystal" repair cost me $196.00 and now the headache of finding a Watch Jeweler who can buff out this mess. I would never recommend this company. I wish I could give them a 0. read more

iRepairIT - Mobile Phone Repair Near Me - Atlanta, Georgia

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Had a buzzing taptic engine (it makes the phone vibrate) after a short drop. These guys came up after a Google search, with the best reviews, and I now know why. They were very knowledgable and professional on the phone. Understood my issue right away, and gave me detailed options for the probable fixes, with pricing for those options. In person, the same professionalism; the easiest option proved to be the solution, stuck to the pricing quoted over the phone & turnaround was faster than they estimated. Would recommend these guys to my friends and family; even my dad, the consummate sceptic. To show they don't try to up-sell: When I got to the shop, an senior aged man was asking one of the techs about a crack in his screen, that he was convinced was in the actual screen. He was concerned some water would get in. The tech examined the phone, realized it was just the protective screen, and had to almost talk the man into the idea that his phone was fine. The tech even walked him through the process of replacing the protector. Solid shop! read more

My iPhone screen had cracked a few months back and slowly started to glitch so It was definitely time for a new one. I researched around and heard about Irepair through a family member. Braxton helped me and was kind and informative about my options. I ended up just having to repair the screen even though I was worried about more damage but he assured me that was all that was needed. Repair time was pretty quick and cost wasn't too bad. He reassured me multiple times he would be careful, since I was worried about losing photos of my daughter. He recommended I get a screen protector and even put it on for me when I expressed my nervousness about applying one. This guy did it in a second with not a single bubble overall quality work for a reasonable price in a reasonable time frame, and workers were kind and helpful. read more

If I could give 10 stars for these guys, I would! It's at least once every six months that my phone finds a way to break. The last three times I've taken my phone here, they exceeded my expectations every time. You can tell they actually care about their customers, no wonder they always have a lobby full of business. This past week, my mom broke her iPad and her Samsung Galaxy S9. I called ahead before arriving there and right away they started on my repairs as soon as they checked me in. Within a timely manner, both were fixed and look great. My mom was surprised that both of her devices were repaired the same day for fraction of the cost of a new device. Thanks again! Although I don't like breaking my phone, I'm glad to help a business like this! read more

Jacob and John were great! Super friendly and helpful! They know what they're doing! Pricing is very reasonable, and they had my repair done in less than a hour! Highly recommend! read more

Today is my second time visiting this store, super happy with both of my visits. 1st visit was for a screen replacement, the second was to restore & unlock my iPad. Zero lines, amazing customer service and they work fast and well beyond their means to insure their customers are satisfied. Big THANK YOU to one of their employees Sal!! read more

Overpriced. Low Quality. I shattered my screen a few months back; and it took iRepairIT more than 4 hours to fix it (I understand, that there is a line and they get to it in the order that it is received). However, the quality of the screen was subpar. The screen replacement had these "static" lines when I would use an app. The screen replacement I received from them, shattered so easily too; and therefore, I wonder about the quality especially after they charged me above market prices (it came out to close to $300). read more

Evan is the best! My iPhone 8 wasn't turning on after a full charge and after spending a ton of time with Apple, they were positive I had a software issue and my phone was done for and all the info on it was lost forever. Evan knew it was a battery issue immediately and replaced it quickly. read more

"Amazing service" to put it in two words. I called in advance to make sure I don't need an appointment and it turned out they take walk-ins. So I went in to get my iPhone screen changed. They said since they already had the parts its going to take less than 30 minutes. I figured I'd just wait there and they were very nice to provide me with their WiFi and water. They were really quick on the repair and finished it in about 10 minutes. My iPhone now looks brand new for which they provide 90 days of functionality warranty (any issues with the touch screen). I am extremely satisfied with the service and would definitely recommend this place to anyone who is looking for a quick and quality phone repair! read more

I came in with my iPhone 8 after I dropped it in a bathtub full of water the night before. I thought my phone was done for! Ivan was extremely helpful in getting my phone fixed, replacing my screen and extremely quick. I can't believe they fixed it with water damage. Took less than an hour and my phone works good as new! read more

Sal was amazing, he navigating me here through construction and repaired repaired my phone on enough time to make our dinner reservation!

Worst place I've ever been. Charged me $260 to fix cracked screen. Started glitching 12 hours later. Went in after 48 hours. They basically laughed at my repeat problem and said for another $260 they would fix it. HORRIBLE customer service. Total rip off!!! No compassion or interest in resolving the issue. Actually have all on video. read more

Dropped my iPhone in a puddle and quickly dried it off... but it gradually failed completely. Opening it, drying it, swapping battery myself... no improvement. I then took it into iRepairIT on Howell Mill... They diagnosed, explained, fixed the first problem (new screen). Then, they noticed it still wasn't quite right. Diagnosed some more, cleaned and fixed some more. They probably spent 3-5x the amount of time a "normal" screen repair takes, but they only charged for the basic screen replacement. I'll definitely be back... Their care and willingness to make my phone work again was above and beyond. read more

I will ALWAYS come to this place if something is wrong with my screen. The first time I went, I got my cracked iPhone 8 Plus fixed by Aggrey (who is GREAT by the way) in just a little over an hour. I love that this place gives a 90 day warranty so I don't feel so anxious that I wouldn't be able to get my phone fixed again for free if anything was wrong with the screen. The second time I went was just yesterday. I updated my iPhone 8 Plus to the new iOs and my screen just stopped working entirely. I force turned it off nearly 15 times and it would not work. I went straight to iRepairIT and Aggrey was there again. He immediately knew what the problem was (updating my phone) and replaced my screen entirely with a new screen that I have been loving since! Aggrey is great and his customer service is great! The prices aren't too expensive either! Love this place! read more

I called several places to find out if they could replace my back of my phone which was cracked. Several could not do the repair and I also checked on pricing. I called Irepairit and they could do it. The pricing was along with the other places that could repair my phone. It took 5 hours to do the repair. I thought that was a long time until I considered if I had to overnight my phone and have it repaired might take several days to get it back so I was very thankful that Irepairit could fix it. They were very nice. Thank you Irepairit. read more

Wonderful service, quick and easy and affordable!! The waiting area was great and there are a lot of places nearby to get errands done while you wait. Parking is also easy which is a plus. I would recommend this location for anyone that needs their phone fixed quickly and with attention to detail! Excellent customer service I will definitely recommend this place! read more

My phone was done I came in and was greeted and helped like it as soon as I walked him. The guy was able to give me a diagnosis and a price. I left and came back and once I committed to them fixing it .. 30-40 minutes later my screen was looking scrumptious to brand new and they offer a 90 day warranty! I was truly impressed at how my issue was handled and how quickly it was resolved. Now $150 was the price I paid (phone completely done) obviously they are cheaper options but Verizon recommended this location and also gave me a $10 off coupon. Very please and will keep them bookmarked for any future issues I have. read more

This place is great! The work is excellent. The price is always fair, the repairs are done quickly and they are quick to respond if you have any questions or issues. I have taken 3 iphones (2 cracked screens one dead display), an ipad (shattered screen), and my macbook pro in for repairs. They are my go-to. They take great care of me. Every employee does excellent work and Shahzad took extra care of me and made sure things were done correctly. read more

First time having to get an iPhone screen repaired and couldn't have been happier with the service. Walked in, sat down, didn't even get through half a magazine before he was done with the repair. Hopefully I'm less clumsy from now on but will definitely return if I'm not. read more

I brought in my iPhone thinking the charge port was damaged because I had to bend and push it super hard to get it to charge. Shazad cleaned the lint out the connector and was super helpful - for free! So happy that I had them replace the battery which took all of 15 minutes. Awesome service, very knowledgeable and friendly. HIGHLY recommended. read more

Just went to the store on Howell Mill Rd and Tom was great! Said he could have my iphone fixed in about 5 minutes. I left it with him since I had an appointment but would have waited around otherwise. I didn't expect this to be a 5 minute fix! I thought I would have to leave it there overnight! Great service--would definitely recommend!! read more

Do not go here! They use 3rd party parts that break. My iPhone screen went bad just outside their 90 day warranty and they offered 10% off. Apple store is only $20 more for genuine parts and year warranty. This place is a freaking joke, I am so mad I had my phone "fixed" here. read more

I purchased a screen protector with a lifetime warranty that includes unlimited free replacement. It's a great deal and the service has been excellent each time. read more

30 min to repair iphone 6s screen. Phone looks great. Reanonably priced and helpful employee as well.

I was referred here by a previous customer that only had good things to say about irepairit. I brought my LG V10 cell phone here to their midtown atlanta location. The staff was absolutely amazing. They helped me diagnose the problem and helped me above and beyond! The diagnoses was free even after I tried to offer to pay. They are the best phone repair store in Atlanta. I also inquired about my broken laptop which apparently they can fix too! Definitely coming back with all my smart phone, and other device needs! read more

iRepairIT is amazing! They have the best costumer service and had my phone fixed within 25 minutes! We called ahead and asked if we needed to make an appointment and they let us right in. I would definitely recommend this company to all of my friends and family! We will be back! Thank you so much! read more

Such a great experience getting my iPhone 6 screen replaced here. They had me in and out in less time then quoted and the person who helped me was so friendly and accommodating. I'll be using them for all of my apple products from now. I also like that you can make reservations ahead of time on their website. read more

I came in last Thursday with just a run of the mill cracked screen on my iPhone 7, and when I came back that day my screen was fixed. When I got back home my home button stopped working and I could tell the glass was not completely in. After one day with the phone is restarted itself anywhere between 35-40 times. So I went and took it back and was told that I got a defective screen so he would replace it with a working one. After leaving the store this time my phone wouldn't turn on AT ALL!! I went back and got a refund and took my phone to a more reputable dealer which fixed my screen with no hassle. Long story short, although my phone screen is now fixed these people messed up my phone that my speakers, home button, and vibrate do not work. DO NOT TAKE YOUR PHONE HERE!! Go to Computers R Us in Kennesaw, GA. They charge $80 rather than the $160 these people charge with no guarantee to actually fix your phone. read more