Cant give any lower rating than one, but AT&T said you can take devices back to the store and yet…read morethey deny taking anything back and recommend you drive 20 extra miles to a UPS store. i've given them a chance not once but twice and have been very disappointed. customer for over 20 years.Not quality customer service and that's why I'm going away from AT&T.

You need to watch these "salespersons". They will add on services to your monthly bill without…read moreoffering or discussing the add ons or asking for your approval. Then it's up to you to detect them on your app or monthly bill and waste your time getting them cancelled.

I went to fix my iphone before my twins were born and I was impressed by attention and service that…read moreI had recieved...that was in 2019; I went to fix my screen and charger port on my gen 5 iPad a month ago and they said that my motherboard was fried...I challenged it and it was not fried so they "fixed the screen" and put a protective layer on it for free....I removed my protective layer screen because it looked like dust particles were trapped underneath it but they were not!...they are trapped underneath of the newly installed screen. I love the family business concept but the people they have working for them right now are there just to cash in vs what it used to be about-customer service ‍

This is only place I will take my iPhone for repairs! Their service is excellent and so quick- and…read morecheapest I've come across. Ask for Sean, he will get you the best deal!!

Great level of service from this repair shop. They were very helpful and consistent with all the…read moreanswers they gave me. The parts I purchased from them were also great quality, convenient and affordable. Very happy and highly recommend!

From the owner: A place where you can find your latest cell phone and tablet accessories! We specialize in computer…read morerepair, tablet repair, and cell phone repair! 100% quality and 100% business guaranteed.

The owner was amazing! He provided me with a new phone screen even though it was five minutes to…read moreclosing. He took the extra time to make sure my phone worked and he took the extra time to make sure that I wasn't stranded in a place where I had a shattered phone screen. On top of that he only charge me $45 since he saw that I was in a military uniform and thanked me for my service. This is an outstanding business and I would gladly come back here anytime

I had a severely cracked iPhone 11 that I had little hope would ever live again. The super nice…read moreowner had the screen repaired in less than 20 minutes plus helped me find a new cover that would prevent future disasters. Overall great experience and would highly recommend!!

I had a non charging iPhone from the usb port. Felt loose and tried to blow it out without success…read more Contacted phonehub via text and quoted 2 prices for the repair. Brought it in and ended up being just a experienced cleaning. I was thinking port replacement. Quick service and not taken to the cleaners. Friendly reception as well. Local gem for willis to have

A week or two after getting my iPhone 15 Pro Max screen replaced, the screen stopped working and…read morewent completely black. I was not able to use my phone at all. I paid over $200 for the service. I had to get this replaced at a certified store to get my screen working again, causing additional costs. Do not go to this store!

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

Whatever your iPhone is doing or not doing to make your life harder, this place can help. They'll…read moreget it done affordably and fast. Service is great, it's reliable. I recommend this place to anyone with a glitching iPhone.

I've taken my iPhone several times for repairs, and I can say they have excellent service and…read morereasonably priced.

Took in iPhone for repair. Would not connect to the charging cable. Very nice gentleman cleaned…read moreout the charging port and got it working. In and out in 15 minutes. Only charged 15 dollars. Great customer service.

Staff was rude !!!! I guess because my new phones were not…read morepurchased at that location the lady did not want to waist her time on me.

My husband went into this store last week to purchase a new phone. He was greeted by a young man…read morenamed Luis & soon things progressed. Not only was Luis knowledgeable but he was friendly, efficient & in less than 30 minutes - YES! - less than 30 minutes - my husband was walking out with his new phone all ready to go! But wait! There's more. Today we're back in Huntsville eating some lunch & decide to see what I can upgrade for. I have an iPhone 14 Pro. We walk in & we are greeted by Luis. We tell him what we're wanting & he takes us over to the new phones. He looks at me & says - "honestly, I feel that you would be trading down, or at least sideways at this point. But let me check to make sure." He walks over & speaks to another young man (I'm so sorry I didn't catch his name) who was also very friendly & helpful. He takes my phone, turns off a couple or things that aren't necessary, they check the "life" of my phone & check to see if I had purchased a warranty - which I had. They suggested that I keep track of my battery life & when it got to a certain point I could have my battery replaced under warranty. That my phone cameras were better than the new phones currently out. They treated the customer better than making a sale! We will 100% be going back to them. Thank you Luis!