My laptop wasn't powering up and I wasn't sure if it was the laptop itself or the power unit. The…read moreplace was busy, so there were a few people ahead of me (no big deal). When he was able to check my laptop, he was able to confirm that it was just the power thing. He didn't even charge me!

Quick reply, simple straightforward and courteous. Highly recommended.read more

I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.

I had a broken iPad screen. Called and within 20 minutes was onsite picking up the iPad and had it…read morefixed a few days later. Great Service, Quick.

Repaired my phone and my life in record time! Couldn't live without these folks. Thank you so much…read more In all aspects from price to service to time, you excelled.

Leila was extremely helpful and knowledgeable. She helped replace screen protectors efficiently and…read moregave us lots of additional information that was awesome.

The Eden Prairie store opens at 10 AM. I made an appointment for 10 AM. Showed up, the door was…read morelocked. Waited until 10:20, still locked. Very disappointing

amazing!!!! Someone reached out to me directly on yelp to discuss my issue. Then they invited me to…read morecome by with my jammed printer. They fixed the issue so quickly that they didn't even charge me. The service was so good that I was compelled to tip. Absolutely love this place!

Hi - Dalton and Team were so nice and explained what was wrong in regular terms which was amazing…read more They also cleaned my PC too which was an added bonus. Thank you!!! The value of this service was great. I will come back if I need anything else.

I cracked my iPhone 4S screen many moons ago and over time continued to drop it randomly, until…read morefinally, shards of glass sprinkling my ear, I took it in to the Apple store...to be told they won't fix their own phones! Well, not only did I not want to pay $200 for a refurb replacement, I didn't want a different phone with lame iOS 6. I was pretty sure those world of wireless places would fix it, but to be honest, I was leery of leaving my phone, with my nudie pics and bank account info at the cell phone pawn shop. I briefly considered ordering a kit and fixing it myself, but decided I wasn't prepared to go w/o my phone if I frigged it up. So I did what I always do: turn to yelp. I saw iDoctor had 5 stars, and also read a review that said they got their phone fixed at the wireless place and had to have it re-fixed here anyway (made me feel better about my pre-judgement!). Anyhow, I made an appt because I went on a Saturday, but they do take walk-ins, time permitting. I dropped it off and it was ready before I was done devouring my Pasta Zola! Repair was $140 and he offers a sort of insurance/discount type of thing: for $20 he will fix it again for 1 yr, for $30 he will fix it twice in the next yr. I took him up on the $20 option and feel pretty good about it; gravity seems to be stronger around my phone for some reason!

NEVER AGAIN. HACK JOB replacing camera lens on a week old IPhone 6S…read more First off it was only the camera lens that was cracked. The guy said it would take an hr. so we grabbed lunch at noon and came back. Needless to say he hadn't even been able to get the lens off yet & told us to stop by, by closing (9p). It's now 5:37p, they tried to give us the phone back & when we went to look at the replacement lens by turning the phone over- IT FELL OUT! Then we noticed HUGE GOUGES in the phone around the lens that the repair guy made just trying to take the lens out! We called Gary-the owner, needless to say he could have cared less! He said he was in the middle of dinner & we were ruining his night! We asked for a discount on services being that they gouged the back of my husbands phone & didn't return it in the same condition we brought it in. Gary said no, it's not their fault, we are expected to pay full price. He again stated we ruined his night, and continued to argue about how we should know how hard this is and to expect gouges!!! We said there was no disclaimer stating this nor did your staff state this!!! If you cannot do the job & return the item in the same condition it was brought in, then do not take the job!!

I called here ahead to see if they had my car's battery in stock and Adam was very helpful in…read morefinding the correct battery and letting me know that they do install for my style jeep. So I came here thinking I needed a new car battery. When I arrived Noah went above and WELL beyond what I expected. I told him what was going on and he helped me figure out that based on the age and type of my battery as well as the issue I was having that the battery probably wasn't my issue. He tested multiple things for me and was super informative. Noah and Adam have earned my business for every battery need I may have going forward for sure!

The guy in the counter closed his shop a 5 minutes before 8while I was right in front of the door…read moreand he was ridiculously unprofessional and kept me waiting for a long time at the door and ended up closing the shop right in front of me. He was so rude that he did not allow me to pick up the battery .This is a completely unprofessional service while I just went to pick up a battery I gave for charging.

After numerous attempt to try to turn in my trade in phones. I just need to drop them off in the…read morestore. I have now sat and waited for hours, for something that should have taken minute's, why the a staff try's to make sales.

We were having problems adding my oldest daughter on our family plan at another store and Andrew…read moreand another guy (blonde) were an amazing help. They worked as a team and helped solve the problem. Thank you for your patience and hard work!!