Fixed the broken iPad screen while we waited - only took a few minutes. Price is very good, and…read moreworkmanship stellar: showed us another issue and fixed that problem also for no charge; the iPad looks brand new! Took the time to keep the original touch/home configuration as it had been set. Lastly, took the time to show us what he had fixed and how, and demonstrated the new equipment.

When our Samsung plasma TV went on the fritz, I was somewhat at a loss as to what to do. Even…read morethough it is eight years old, it's still a great TV and I saw no need to replace it. I don't have an issue with taking on projects like this, but with everything else going on, I decided to look for someone to repair it for me. I didn't know that anyone actually repaired modern flat-screens, so I was pleasantly surprised to find Get The Picture. I made contact with Tony on a Wednesday, and set up an appointment for the following Saturday. Tony arrived promptly at the scheduled time. He was very knowledgeable and and friendly, and took time to explain the TV's technology to me. He was very careful and conscientious while disassembling the TV, and was methodical about troubleshooting the problem. He identified the malfunctioning part and said he would get price and availability the following Monday. On Tuesday he called with a price for the repair (which was very fair) and I approved the estimate. A week later, he contacted me to see if he could install the new part that afternoon. He arrived ahead of schedule, and within 20 minutes had the TV functioning like new. I'm very happy that the old Samsung is working again, thanks to Tony. Tony provides a service that is probably pretty hard to find in this area. Highly recommend.

Tony was great! He was able to come out to our house and look at the TV the day after I called him…read more He was fair and upfront in his price quoting. He had to order the part and was out to replace the part in a week as estimated. It was a relief to have a knowledgeable, and professional person work on our 48" Samsung. I'd call him in again.

5 star peronable fun personality. Old hard drive died,…read moreInstalled new solid state drive Computer like new without buying another laptop. Highly recommend Benjamin for in home computer services so appreciated his expertise

Excellent customer service. Took a couple of visits, but finally after a new card, double screens…read morefor two systems worked. I will use again

I spilled coffee on my laptop. Luckily it was on a laptop stand and at an angle, so the coffee…read moredrained to the bottom of the computer, but things were not looking hopeful when I couldn't get the computer to turn on the next day. Don made no promises, but said he would give it a try. I'm very lucky that the only thing that was fried was the board controlling the touchpad. He cleaned up the rest of the contacts and said things might not last, but for now, my computer works great. He was fast, professional, and knows his stuff....and his prices are very reasonable. I won't hesitate to go back if I need help again, but hopefully not for such a careless mistake!

Fast, friendly, expert service at reasonable prices.read more

They were so helpful when I purchased two new batteries at over $500 for my vehicle, but 5 months…read morelater the larger battery failed and I was stranded on the road (and a $200 tow fee), they refused to exchange the battery and for a month I dealt with charging the battery daily to drive. Finally, after the 2nd month Kelly's in Grants Pass said you need new batteries, the large battery has a bad cell. I paid almost $1,000 to exchange and troubleshoot battery problems. Finally, Battery Solutions took the batteries and charged them for a few days to verify. It was verified by Dave. It took 2 months to get a reimbursement from Battery Solutions for the large battery but would not take the little battery back. I had to call Dave for months to get a partial reimbursement. Be careful using this battery store.

Highly recommend this shop. Aaron and David went above and beyond with troubleshooting and…read morediagnosing over the phone before we even brought in our golf cart. Shortly after dropping the cart off at the shop they figured out the problem and gave us several repair options at different price points with no pressure. Once we let them know what route we wanted to go they repaired it within a couple of hours. Fantastic customer service! So glad we found an honest and reliable repair shop in town. Thank you again Aaron and David!

These folks have "customer service" right. From the first contact, scheduling an onsite appointment…read morefor technical diagnostics, Jess was warm and professional. I screwed up and accidentally agreed to a time that was a conflict for me. When I called back, (likely wrecking at least a portion of her morning's work), she remained unflustered and got the time re-set for the following day. Devin was the technician. He worked through a number of tests and made a recommendation as well as the "fix". Although I'm in a remote and desolate part of northern California I am pleased to report there are professional and personable IT services and management available.....even here. THANK YOU, ACME COMPUTER!!

Dan and the gang at Diamond Audio are by far the best in town. Very knowledgeable sales and…read moreinstallation staff, great demo rooms to listen, and see, exactly what you want to purchase. I would trust no one else in town to install stereo components in my car other than Diamond Audio.

I've had all my car audio needs done by Diamond. They have always been friendly and helpful. They…read morenever pressured me to buy a higher priced item. The best they did was to help me program my audio systems when I couldn't follow the "technical" manual.

This is the best computer guy you could ever find. He is honest and knows everything. I had some…read moreproblems that were beyond my pay level and he did it all remotely and even fixed things I did not know needed fixing. I woudl totally recommend him.

I have had the great fortune to have found Jimmy Attaie. He has over several years now helped me…read morewith computer set-ups, and head scratching , frustrating problems. He is very knowledgable and patient. He takes the time to explain to me what is going on and why. He has a good sense of humor while maintaining a sense of complete competence . And his rates are very affordable. I could not ask for more. He is a great guy.