We moved to the Black Mountain area over three years ago bringing with us our beloved 1993 station…read morewagon. My intention was to find an honest well equipt auto shop and spend the money to rebuild it. We wandered into the Clements family shop. It has been wonderful. We have spent a small fortune in their shop, and the car now operates as well as it did when new. They are honest, devoted to quality service and fair treatment of their customers, and fun to be around. You will not find a more honest and responsible auto repair business anywhere.

Engine overheated on road...was able to get it to Clements. They were very professional, took pity…read moreon my situation and got my car in and fixed it. It was done right and for a very fair price. They were very kind and considerate...even took us into town to have something to do while we waited. I would tell anyone in the area that this is the place to go!!!

Tow truck driver recommended em after being stranded on i40…read more Barbara got me going Monday morning and all parts and repairs installed by Tuesday and back home I went. Thorough inspection on other items of future concern as well and quality parts used. I Would recommend them.

My friend and I were broken down on the side of the road for hours waiting for a tow from USAA…read more After the third tow truck from USAA canceled on us we were a bit nervous about our next steps. We called Black Mountian Automotive and with out hesitation they had a tow truck on the road and got us with in 20 minutes of hanging up. They took us back to the store and repaired our car and sent us on our way. While we were in the store we had the chance to talk to the kind woman behind the counter and met her dog Winn-Dixie! They allowed us to bring our dog inside as well. They stayed open to finish our repair and make sure we were all okay. We also got to buy some earrings that the owners mother made! Everything about our experience with this shop was excellent and I highly recommend calling them if you are ever in a bind.

Jamie and his team at Cove Auto Repair are stellar mechanics with excellent customer service. I met…read moreJamie because he was buying my used Subaru that had just blown a head gasket. I mentioned that the car we were considering buying had some issues and he stopped me before I could tell him what it was doing. He proceeded to list off every symptom exactly, and to tell me what the problem was. Then he said "hi, I'm your new mechanic" and he was right. He and the team are highly skilled, and they don't over charge. They will be honest about whether or not the work is worth it for your vehicle, which is important when you drive a 96 Chevy S10 like I do. We will definitely keep going to Cove as long as they are open and we live in the Asheville area. Cannot recommend highly enough!!

Took my car there in December of last year. I had a radiator leak fixed and got an oil change…read more January 1st, my car died. Come to find out, the oil filter came off and my engine locked up. I get it, stuff happens. Went a couple of months not being able to get them to look at it. I wrote a bad review. FINALLY got the owner to return a call. I agreed to take the post down and was nice enough to give him until June to check it out and fix it, because I was in a treatment center and couldn't drive anyway. Have yet to hear a word from him. I ended up selling my car for $2000 (Blue book was $8500 before they "fixed it"). Tried to hire a lawyer to sue him but I guess it's too hard to prove, which he obviously knows. You should let the fact that you have to leave a message to actually talk to anyone be your first warning.

I ust moved from Black Mountain to Swannanoa, and I've driven right by this business many times,…read moreand didn't know if it was reputable from the looks of it.... All there is to go on is a little sign by the road that says "Free A/C check"... I thought I'd check them out after my new landlord and a new neighbor recommended them highly, since they are 10 minutes from me and my 2005 Prius had an electrical issue that needed to be addressed. They are professional, knowledgable, car hobbiysts (that's always good in my book), they gave me a ride back home from the shop, then came and got me when it was ready! Fair prices, high quality work, what more could one ask for? Keath, Your Handyman 404-274-1689

Dolphin has done some extensive work on my older car over the years, some that was quite expensive…read moreand I've wondered about the quality of their work as the results seem less than spectacular. I don't know much about cars in general and tend to accept what a mechanic tels me. That said, I had some necessary work done by a mechanic at Dolphin automotive the week after hurricane Helene came through. All the other local auto mechanic shops were destroyed or out of service due to lack of electric and water service. I was charged $95 for diagnosis (? I already knew what was wrong with the car) plus $95 for a switch (??) and $95 for labor. My car ran just fine when I drove it into Dolphin's station that day. After the work was done, which by the way, did not involve the engine, the car started missing badly as soon as I drove out. Back at the mechanic, told me a part had been broken and I needed to replace the entire assembly. Denied having broken the part, which I find hard to believe. Why would my car run fine before they worked on it, to not run afterwards? As I stated before, Dolphin mechanics have worked on my car several times and have done an ok job, nothing outstanding. I now suspect they pad their invoices but can't prove anything, just like I can't prove the worker broke my part. However, after this last incident I will no longer patronize the shop and will not recommend them to anyone I know.

On a recent trip to visit family in Black Mountain, had an ABS brake red warning light come on…read more Stopped (brakes worked) and decided I could make it to Black Mountain. Contacted Koppinger next day and they we able to schedule a diagnosic. Results uncovered an intermittent brake sensor. Enough information to feel comfortable driving home. Provided part ID, given to home shop to order the part. Always prefer home mechanic but would have felt comfortable with repairs at Koppinger. Mechanic at home confirmed diagnosis. Courteous, professional service in diagnosis. Able to drive home with an understanding of the issue.

From the owner: When it comes to BMW and MINI, Koppinger Euro Service is the shop to call. With extensive knowledge…read moreof the BMWs of the 1960's-2000's, we can address any issue. We offer services that range from oil changes to complete engine rebuilds and everything in between. We only use high-quality, 'original equipment supplier' parts. Whether your BMW or MINI needs brakes, suspension work, A/C system work, or engine repair, call us for an appointment.

Used them to repair our CRV after reading excellent reviews and am glad we did. Very professional…read moreand reliable and did quality work. Excellent communication from start to finish and they handled dealing with our insurance company, making the process very easy for us. Highly recommend them!

We have spent thousands of dollars having our Mercedes wagon painted and repaired here. Without…read moreexception, we have been fully satisfied and pleased with the work done and the personal service we received. You may count on the company owner's honesty, skill, and determination to do an excellent job. Jim Bishop, Black Mountain, NC