Before Christmas my mother went in to buy a phone case. She bought one. Though once after she…read morecompared it to what she had before, it was not going to work. Mohammad, was very nice and pleasant with us and took care of what we wanted. If I ever need a repair or new phone case for me, I definitely would go back to him. He was GREAT! Especially since Christmas is a time when most people on the other side of the counter can have attitude. Sorry to say though this time it was me. Mohammad have a wonderful and prosperous 2023 Rhonda

I paid $300 to have my iPhone screen replaced, and the experience has been extremely disappointing…read more Within hours of the repair, the screen began lifting. I brought it back, and while they corrected it at no charge, that already raised concerns about the quality of the initial installation. About five weeks later, while simply holding my phone with no drops, no impact, and no water exposure, vertical lines suddenly appeared on the screen. At first they were intermittent, but by the next day multiple lines appeared and became permanent. When I brought the phone back, the technician began pressing down on the screen, which immediately made the issue significantly worse. The display became covered in lines right in front of me, and I have photo evidence of this. Despite this, I was told I would have to pay for another repair. They claimed it was due to physical or water damage, which is completely inaccurate. The phone was not dropped or exposed to water at any point. These issues began under normal use and escalated while the device was in their hands. The owner was also extremely rude and dismissive. He insisted that this type of issue can only happen from physical damage, which is simply not true. The screen showed clear vertical line failure and became significantly worse when their technician applied pressure to it in-store. Instead of acknowledging a likely defective part or installation issue, they made blanket claims that do not align with how these displays actually fail. A screen should not fail like this after just five weeks, especially following an already flawed repair. Instead of standing behind their work, they refused to honor their warranty and blamed the situation on "damage" that never occurred, even after making the problem worse themselves. If this issue is not resolved appropriately, I am prepared to escalate this further through a formal dispute, including a chargeback and filing complaints with consumer protection agencies. I would strongly caution others against using this business. A one year warranty means nothing if it is dismissed the moment you try to use it.

Great customer service!…read more I brought my Xbox Series X in to have it repaired. It was having overheating issues and needed thermal paste replaced, which seems to have solved the issues and it's running a lot smoother.

I recently inherited an iPhone 11 Pro from my teenage daughter who not long ago we bought her an…read moreiPhone 14. Of course, the 11 did not come usable. It had a cracked screen and the "2" zoom camera is busted. I feel like although this is the case, the 11 is a lot better than my iPhone 8 which I have had since 2015. I tried to reset the phone back to its factory settings, but it was frustrating that I got phantom typing and many frustrating glitches. I decided to look on Yelp and see what the best-rated iPhone repair we is in Temecula. JI repair was on top of the list. It's located in Murrieta and I gave them a quick call. The person I was dealing with was professional and knowledgeable about the repairs. I feel like with investing a little I would have graduated from the eighth version instead of spending more money. Long story short, I stopped by the shop and they offered to replace the damaged screen with a high-quality screen protector and make a repair on my busted camera for only $140 instead of spending $700 or so for a new version. I didn't feel too confident at first about this phone working again. I was surprised that JI did an amazing job and it came out as if it were brand new again. Everything is operating as it should be with no issues at all. The work only took three hours and the price is quite affordable. The technician was thorough with their delivery. Provided the service as expected. I will certainly come back to JI again for all my mobile repairs.

Always the absolute best service. The human touch is always…read morethere. The techs really know what they are talking about and, after nearly a decade of using their services, I just do whatever they tell me to do. I have only had to take something back once. And when I did, it turned out that it wasn't their fault, but was from faulty parts. They never said any form of "it isn't our fault". They just fixed it and apologized for the inconvenience. Also, the owners actually give a dam* about their customers.

I recently used them to replace an iphone battery. They were quick in their service and did a…read morecompetent job. However, they ripped me off. They charged $129.99+tax for replacing it with a non-Apple battery while (i found out later) Apple only charged $99.99 Apple also provides 1 year warranty vs the shop's 30 days. The 'new' battery while performs better than my old one, it's not quite up to my expectations as one charge is good for around 12 hours (on energy saving mode). One more thing, when checked out, they solicited tips for their work which I turned down but nonetheless left a bad taste in my mouth.

I use them for my phones and my kids iPhone they are amazing fast and affordable and I recommend…read morethem

Place is a joke. Broke my phone and blamed me. Brought my…read morephone in for what I thought was a bad battery. Replaced. Still wouldn't charge. Said it was the charging port. Replaced charging port. Now phone won't work. Let me hanging. Won't take responsibility. Brought in a phone that couldn't charge. Now have a phone that doesn't work. Place it a joke! DON'T RECOMMEND!!!!!

I have been in several places to fix my PC and those places weren't able to fix it, i came and try…read morethis place out. I spoke to Malik. His very professional and very kind. I told him what was going on. My PC. And left it that morning. Later this afternoon it's already fixed and ready to pick up. This place is very honest and definitely knows what there doing. Highly recommended

From the owner: We provide convenient, quick, and quality phone, tablet, computer, and game console repair services.read more

This is our to go place! We've had a few repairs done here and I recently had my iPad's Pro 12.9…read morebroken screen repaired, and James- the technician who handled the job absolutely exceeded expectations. From start to finish, the experience was smooth and professional. Quality: My iPad screen was literally shattered, although the back side remained somewhat untouched (thankfully due to the cover) After the repair the screen looks flawless now. As a fellow engineer I know how difficult this task is--no dead spots, no touch issues, no discoloration. It genuinely feels like a brand‑new device again. The technician clearly knew what they were doing, especially considering how delicate iPad Pro screens can be. Efficiency: The turnaround time was impressive. They diagnosed the issue right away, explained the repair process clearly, and had the screen replaced much faster than I expected. No unnecessary delays or upselling. Value: For the quality of work and the level of expertise, the price was more than fair. I left feeling confident that the repair was done right. Final Thoughts If you need an iPad/iPhone screen repair, Phone Tech is someone you can trust. Skilled, efficient, and professional--exactly what you want when handing over an expensive device. I'm extremely satisfied with the results and would gladly return for future repairs. Thank you!!

Excellent and honest service!! Fixed my boyfriend's phone when it stopped charging and cleaning it…read morewasn't enough. Very reasonable. Highly recommended!!!

Cracked screens in corona are awesome. The owner is an honest guy. He tells you upfront the pros…read moreand cons on what could happen so there's no surprises and he does great work. I recommend this company to anybody. He's a great communicator and very honest.

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

My iPhone stopped working after water damage while I was on vacation in Hawaii. I had purchased one…read moreof those "waterproof" phone pouches from Amazon to capture some underwater footage, but unfortunately water got inside and my phone started having issues the next day. I found Mark through Yelp and decided to give him a try based on his great reviews and the fact that he was local. He was able to diagnose the problem, replace the necessary parts and get my phone working again, saving me the expense and hassle of buying a new one. The repair was completed quickly and so far everything is working well. I'm hopeful it continues to hold up long-term. Thanks again, Mark, for helping save my phone and all the data on it!