The owner, Marc, is easily one of the most unprofessional and obnoxious individuals I've ever…read moreencountered in a retail setting. From the second I walked in, he made it clear that my presence was an inconvenience. He had the audacity to tell me he wasn't even open and that I was "lucky" he was there--as if he was doing me a massive favor by fulfilling a reservation I had already confirmed online. ​He spent the rest of the transaction barking questions at me with a condescending, hostile tone. It is a special kind of arrogance to treat customers like garbage when you're the one running the business. If you enjoy being treated with total disrespect by an owner who clearly hates his own job, this is the place for you. Otherwise, stay far away from this "asshole" and take your business to a professional who actually understands the basics of customer service.

Charged my son $150 to put car on lift, then said it was for "diagnostic." [Autozone does it for…read morenothing] Never told him there'd be a charge. So $150 for an estimate. Who does that? Slippery pond scum. Mavis is even more honest than this place. This guy...a friend of a friend...who needs enemies? Karma is a bitch, Buddy.

I've brought two of my vehicles here so far, and every time it is excellent service and unbeatable…read moreprices. They helped get my Audi wagon back up and running with a simple computer reset, but went the extra mile to check the work I had done myself as well. They found me a great deal in tires for my SUV as well. I highly recommend trusting your automobile repairs to these folks.

Best, most trusted car repair in the area. We bring all of our vehicles there. Fair, honest, and…read morereally good work. Communication is excellent. We wouldn't go anywhere else and highly recommend them for all your automotive needs. We even bought a used car there once. Great deal!

quality service and quality work done timely manner fair price all items done covered in detail…read morerecommend highly .

My 1998 Rav4 developed a transmission problem. I found a service bulletin, about this problem and…read moreit showed a simple fix. I went to Probilt Transmissions in Poughkeepsie, NY and met with the owner. He looked at the bulletin and I asked him if he would perform the work outlined in the bulletin with my parts and he said that if there was any supplied parts that were incorrect or he needed additional parts, he would slap the old parts back in the transmission, push the car outside and would charge me a Second time to do the work. Sounds punitive to me...for no good reason..so please keep my experience in mind when you read all these glowing reviews. I got the job done at K+J Automotive in Hyde Park for $300. Burt Shulman 845 298 4229

Jeff is a fair and honest business owner. He doesn't try and sell you something you don't need. I…read morehave been going to ACE transmission for 10 years plus for service and one original transmission rebuild after 225k. Definitely recommend using ACE is you need transmission service.

If you're having an issue with your transmission this is absolutely where you want to go. Geoff…read morediagnosed and fixed the problem, his estimate was fair, honest and spot on and the overall service was tops.

The waiting room might be a little messy but that's because these guys put all their effort into…read moretheir work!! Paul is an honest and trustworthy guy... They will charge you for the job done and not pull some number out of a hat. If you like them on Facebook they sometimes post coupons... That comes in handy when you suddenly have a big car bill to pay! I've had 4 cars in the past 10 years and Paul has worked on every one. In fact, I moved to NJ and I still drive up here just for his service. I don't trust anyone else. I absolutely recommend having your transmission serviced and repaired here... Please tell him Christie sent you!

This week was the 4th time over the years I've brought a car to Jerry's for a possible transmission…read moreissue. Our Jeep was shifting gears a bit off, and we weren't sure what was going on. Rob and Jerry checked it out promptly, and Rob called a couple of hours later to let me know it was a false alarm. Not only that, but he took the time to give me a detailed education about this car and transmission which will be extremely helpful in the future in deciding how long to keep this car on the road. Could not have been more informative! PLUS - he refused to take any money since he didn't actually need to do any repairs! Transmissions are not something I (or most people) know a lot about. If I was told it needed expensive repairs, I wouldn't have known any different. You can trust them!!! Jerry, Rob and crew are good people. They are competent, professional, prompt, reasonable and just plain nice. You can't go wrong here! p.s. over the years with those three previous cars, two of them had real transmission issues and Jerry recommended NOT repairing them; the third was also a false alarm. So - they have never actually billed me for anything. Scary honest people!

Absolutely take your car here if you have transmission problems, or even suspected transmission…read moreissues. The Hyundai dealership noted that I needed to get my transmission serviced a few months back (car is around 78K, and I had already serviced it once before around 55K). I was skeptical, so I wanted a second opinion. I called Jerry's and they explained the policy- bring it in early morning, give them time to look at it and we'll go from there. They called around lunch with good news- nothing wrong with the car! I was curious why I would be told that and the simple answer was, " they wanted to make some $$$ off of you, but your car is fine." I will only go here for transmission issues from now on. I just wish they did more than just transmissions. Rare to find honest, affordable mechanics these days.

The worst. Stay away. They used to be good. Now not. I've…read morenever experienced such blatant hostility to the customer as here. It's shockingly bad. When I asked the creep's name, he declined to give it and hung up on me. I waited for 3 hours for a tow in 22*F weather with wind. He actually was on the site and abandoned me while saying that "we don't leave anyone out in the cold." When I said to him that he was doing exactly that to me, he drove away. "Just leave the key over the visor. We'll get around to it." I still don't know where my car is. I may have to report it as stolen in the morning. This was through AAA. Shocking. Also, actionable. So far, to the credit of AAA Northeast, they say that they will try to fix the problem. But the problem already happened.

Russell came to fix a flat for my moms car after calling AAA, he was great, fast and friendly!read more