DO NOT USE! Made reservation, paid in full and completed waiver DAYS in advance and the company…read morenever dropped off scooter or had valid phone number that connected to anyone. The drop off location was less than a 5 minute walk. Currently disputing the charge.

I ordered an electric scooter for my husband to be more mobile while we navigated the streets of…read moreNew Orleans with our daughter. The scooter was delivered to our hotel on time and fully charged. It was so convenient having the scooter dropped off and picked up to/from the hotel. Note: If you plan to transport the scooter in a vehicle, I would suggest going on YouTube to view the scooter breakdown (make and model delivered to you) because there were no instructions delivered with it. The breakdown was simple for the Pride GoGo Elite that we had. We had a great experience with Total Access Mobility and would use them again.

I rented a scooter for the first time for a cruise. I was sent a verification email with Joel…read moreMunoz's name and phone number. I called to verify my order and he was so friendly. Fast forward to the day we leave. I get to the port and immediately was brought my scooter. It was seamless. The first day of the cruise, we were out to sea, and an alarm started going off on my scooter. I couldn't figure out what it was. I text Joel and he immediately responded with the answer to how to make it stop. I had moved a lever into the unlock position. I was so impressed with his customer service. I will always rent from them from here on out. If you're going on a cruise or need a scooter for any reason I highly recommend this company!

Noel Was EXTREMELY compatible to my needs. He even…read moreanticipated things I didn't know I needed. I will definitely use this service again.

Great company, fast, reliable service Delivered to my hotel…read morewith ease, I highly recommend

The young man that owns this establishment was so cool and kind. We went to NO for my friend's…read morebirthday and this was one of the things she wanted to do and he did not disappoint with anything.... 10 if I could

My Boyfriend and I went to go ride Bikes. I didn't know how to do it but my bf did. However the…read moreinstructor was very patient with me as he understood I was scared at first. He took his time showing me where the brakes were and how to gradually pull off and slow down! Highly recommend doing this activity! They didn't micro manage or anything. He did text us to see how we were making out and we appreciated the check in! Another time I had to reschedule. Now they don't normally do this but he did make an exception and apologized for the delay in their reply bc of my request to reschedule. I respected their guidelines and understood it but for him to go above and beyond to let us reschedule, showed us the professionalism of making their customers happy and satisfied with accommodating any customers request if it can be done. Again I highly recommend bayou rentals!

Mr. Roger has been on-site at this location for 52 years; long before this station was even a…read moreChevron. (I think it was a Gulf station back in the day). However, even though I grew up in Gentilly, I was not a regular customer of this station as I lived on the "south side" of Gentilly in Edgewood Park; but I digress. Quite recently, I found out that my dad, who still lives in Gentilly, is a regular customer here. I decided to patronize Roger's last week, for no other reason that my feelings of nostalgia. Gas prices are a little higher than most, but this station is the northern most station on Franklin Avenue and convenient for the locals. Furthermore, the owner (Mr. Roger) is on-site every day. Aside from fuel, Roger's has a full time Mechanic (Jerry) on-site with a 2 bay garage and an extra lift outside. I have never had any mechanic work performed here and I have no idea what Jerry's certifications are; however, I would probably limit my services to oil changes, filter changes, brake jobs, belt changes or tire repairs. And speaking of tire repairs, on Saturday (12/9/17), I noticed my low air pressure light came on when I started my car. Since I had just aired them up the previous week, I knew it was a nail, screw or puncture and not simply the cold weather. Low and behold, there was a screw in my tire. Ugh! I aired it up and drove straight to Roger's. It was already after 4 PM and Jerry was not there. However, Mr. Roger, who definitely knows his way around a car, told me he would repair it using a patch/plug, also known as a mushroom plug. A patch/plug, also known as a mushroom plug, is a tire repair that is made from the inside of the tire similar to a traditional patch. It consists of a vulcanized rubber patch with a plug affixed to it. The inside of the tire is cleaned, buffed & cemented, and the plug is then pulled through from the inside until the patch seals the inside of the tire. Then the plug is cut even with the tread. This method completely fills the path the nail or screw took and prevents moisture reaching the steel belts and/or cords which would cause them to rust or deteriorate. Furthermore, where the patch/plug or mushroom plug meets the road, it it also strengthens the tread. In my opinion, a tire plug should only be used to make a repair when no other means of a proper repair are possible, as any repair attempted without removing the tire from the wheel is not a good idea because if you don't inspect the inside inside of the tire for damage, you are taking the risk of driving on a repaired tire that has been structurally weakened. The repair was done in a timely manner and Mr. Roger engaged me in conversation during the entire repair process. He's a very nice man and is running an honest business. I look forward to coming back real soon.

These gentlemen are great! I needed a tire. They took care of me at a very good price and also…read morechecked a few other things that might cause a problem eventually. For the things they can't do themselves they have been able to refer me to other shops that I'm sure I can trust. Glad I found them and will definitely be back!

Somebody definitely has trained these people in customer service because their customer service and…read moreprofessionalism is just great. Thankfuk enough for the local but at times some of those people have had horrible attitudes through the years. This gives me an alternate place to go and I am very thankful for that. The last time I went to my local DMV I had to knock on the door as it was locked.

I went to renew my drivers license on a Saturday. Mind you…read moreI was second in line when it opened but I got in and out of there in 7 minutes. Paola helped me and she was very kind, friendly and patient. She made everything easy and quick. The DMV literally does not stand a chance against this place.

My Superior Van and Mobility Sales representative was Mitch Guillot and he guided me through a…read morepainless process of selecting a used handicap van from a National inventory list. He was helpful in all phases, including financing, inspecting, and the enormous amount of paperwork to complete the transaction. Mitch was always there to answer my many questions and provide advice when requested. I was so impressed with his attention to pleasing his customers I have recommended Superior to others I know in need of a van and will continue to do so. Allan Hebert

My experience with this branch was a ripoff. After waiting a week for my appointment, I took my…read moremobility van in for repairs to the air bag lift system. After half an hour they told they couldn't repair the system they're licensed to fix. I can understand the difficulty in finding parts, but to charge $93 to tell me my system is unfixable was adding insult to injury. My Vantage system is great, but service for older models seems to have a shelf life of only 10 years. With a business dedicated to this mobility system I would have expected repairs were possible, even with an older model. I ended up taking my van to a custom shop who replaced the airbag system with leaf springs. They had some difficulty in sourcing parts too, but the difference is they put in the effort to look. I gladly spent $800 there, whereas I will always resent the $93 spent at Superior.

Best car care in Metairie. So sorry to see you go!! Convenient, honest, caring about their…read morecustomers. Not easy to find today. Missing you guys.

Great neighborhood car care center. Polite, professional and do not try to scare you at allread more