DO NOT USE! Made reservation, paid in full and completed waiver DAYS in advance and the company…read morenever dropped off scooter or had valid phone number that connected to anyone. The drop off location was less than a 5 minute walk. Currently disputing the charge.

I ordered an electric scooter for my husband to be more mobile while we navigated the streets of…read moreNew Orleans with our daughter. The scooter was delivered to our hotel on time and fully charged. It was so convenient having the scooter dropped off and picked up to/from the hotel. Note: If you plan to transport the scooter in a vehicle, I would suggest going on YouTube to view the scooter breakdown (make and model delivered to you) because there were no instructions delivered with it. The breakdown was simple for the Pride GoGo Elite that we had. We had a great experience with Total Access Mobility and would use them again.

They were amazing to order a rental scooter from. The prices were good and josh was so nice and…read morehelpful. Coming to visit from another state i was lucky to have found them.

This place has everything for this temporarily or permanently disabled and in need of wheels,…read morecomfortable seats that are easy in/out, and great service!!! Highly recommend.

I rented a scooter for the first time for a cruise. I was sent a verification email with Joel…read moreMunoz's name and phone number. I called to verify my order and he was so friendly. Fast forward to the day we leave. I get to the port and immediately was brought my scooter. It was seamless. The first day of the cruise, we were out to sea, and an alarm started going off on my scooter. I couldn't figure out what it was. I text Joel and he immediately responded with the answer to how to make it stop. I had moved a lever into the unlock position. I was so impressed with his customer service. I will always rent from them from here on out. If you're going on a cruise or need a scooter for any reason I highly recommend this company!

Noel Was EXTREMELY compatible to my needs. He even…read moreanticipated things I didn't know I needed. I will definitely use this service again.

I had forgotten to bring a C-pap strap while visiting New Orleans. Ruby was extremely friendly and…read morehelped me get a new mask that can be used until we get home.

Two days into my trip and I turned my ankle. After hobbling back to our hotel I couldn't put any…read moreweight on my foot. Did a quick google search and found this business. My boyfriend was met with very friendly employees and returned with a tall ankle boot and crutches. It was a little on the pricey side but I was able to make it to dinner that night and the ankle boot saved my trip! I

We had a long but good relationship with DURAMED. It took about 6 months to get our power chair…read more DURAMED worked diligently on getting the chair approved by the insurance. The insurance kept denying the authorization, we made 3 appeals to the insurance. Finally, we got approval for the power chair when we changed our Insurance carrier. Thank you DURAMED for helping us and staying with us along the way. The power chair was life changing.

Terrible company. My mother was overcharged, and I've been trying to get a refund for about 3…read moremonths now for the over-payment which Duramed acknowledges, and we still have not received the refund. The staff does not return phone calls. I would not do business with this company. Buyer's beware!