I've been going here for about three years now. Very helpful staff, very responsive. Just recently…read moregot a new BiPap. I hate DME companies because with the exception of Home Care Medical they have all hounded me. Not so here, just take care of my requests.

I am so grateful how Allison helped us today. My partner and I perform outreach work with the Fire…read moreDepartment and were in need of a wheelchair for a client. She came through with a used wheelchair that will change the potential client's life at a minimal price. Thanks so much. Lance

Abbey has been great! I have had several dealings with her about C-Pap equipment and other medical…read moreitems and she has been both knowledgeable and helpful in ordering supplies and conducting exchanges. I've found the prices reasonable as well!

Lindsey Medical Supply has been my go to place for a year! We bought my scooter Sept. 20, 2024…read more Today. Was one year and battery was bad, happened. They covered both batteries as Warranty service. They have every accessory! They have many brands of mobility devices Nz everything else. They always know what I need. The service is wonderful! If you need medical Supplies, I highly recommend!!

Customer service excellent and will work hard to help with insurance. Very good at explaining and…read moregoing over everything. Family owned and operated. Gave military discount.

This business is so impressive! Called and talked to Brian about repair of a lift chair and he…read moreasked what issues and tried to help me over the phone which is amazing in itself; then I needed his assistance and he was able to come to the house and resolve the problem 100%. I am so very happy I called them and he was so helpful over the phone and in person. So refreshing these days!

Not sure they will even care since this is the only review for this "mom and pop" local medical…read moredevice store. To that point, if any other customers will even look here. A sleep apnea diagnosis requiring a CPAP machine brought me in. They have a contract to kick out these devices to service members via Fort Sill's clinic paying most of the tab for the USG. And they clearly know that. The staff was generally laissez fair, tricked out in "scrubs" without any sense of urgency or personal interest. They already broke out the main device without me even having a choice. So, the reason for the 2 stars: I got the distinct impression - shared by a colleague with the exact same experience - that the person that helped us was more concerned about filling the order (with proper pricing) defined by doctor than what I really needed. They glossed over the equipment with a clear lack of empathy or a demonstrated familiarity with the kit indicating it was personal preference. Wow. Essentially, fill the order, give general guidance (nothing is returnable), and let the customer know what they didn't have and they'll let you know when it's in. More to the point...the implied message is that customer service is secondary to filling the order...probably due to the fact they are a sole proprietor or one of a few in the area. How they run out of stock is beyond me when they know they'll be paid and the government will keep sending them "clients" (using the term loosely as the rep was more concerned about billing me properly than whether I knew how to use this completely foreign equipment). Two stars may be too generous and the staff and owners will soon find out that more is expected...especially when you are on the USG gravy train. Bottom line: they clearly feel like they have the market cornered and have tired of effectively dealing with the people side of the business. Very disappointing and, if I was you...spend your money or your insurance company's money somewhere where the customer actually matters.

This is by far the best medical supply business in the area. The staff are very friendly and…read moreprofessional. They have good quality stuff also.

Held a prescription for 3 days. Went in daily, on second day said email was sent for Dr notes and…read moresent another email. On third day went in said they were still waiting. After talking with Dr office, they said they had not received any emails from them. After telling the staff this, they wanted to know if she would like me for her to call. Three days, I got my prescription back and went elsewhere. I needed the prescription item very badly, sad that elderly people are treated neglected!

Back in March when I gave my prescription to them for a portable oxygen machine, I was told that…read morethere is 9 ahead of me and when my brother went to exchange the oxygen tanks they said I was next in line. Now they are telling me that they are sending them out for repair. Someone did call me and said that the units are sent in for repair and it could be up to 2 months. This company needs to more honest and not telling lies. As of 6/27/23 have not herd any word from them. So my advise is to not any business with place. I give them a -20 for rating.

I was in need of some equipment for my mother and after some searching I decided I would visit…read moreSmith Medical Equipment and see if I could find the items that I was looking for. I was immediately greeted by a friendly salesman who promptly assisted me in finding the items that I was searching for. He was very careful to explain the details and differences between the different products and asked me some questions to confirm which products might be best for our situation. I really appreciate and value the experience & opinions the he offered. I ended up making a purchase that I am extremely happy with. I will definitely return if I have any other needs in the future.

I do not recommend since they have an address listed on East 33rd with no sign of moved. Found the…read more601 S Broadway location that said open until 2:00 on Saturday and it was closed when I got there st noon. Also, called them twice only to get a recording and their voicemail box was full!