I've been going here for about three years now. Very helpful staff, very responsive. Just recently…read moregot a new BiPap. I hate DME companies because with the exception of Home Care Medical they have all hounded me. Not so here, just take care of my requests.

I am so grateful how Allison helped us today. My partner and I perform outreach work with the Fire…read moreDepartment and were in need of a wheelchair for a client. She came through with a used wheelchair that will change the potential client's life at a minimal price. Thanks so much. Lance

We purchased a scooter for my mom a couple months ago and it's been a huge help. The employees here…read moreare very knowledgeable and accommodating.

Stephanie helped me and couldn't have been sweeter…read more I purchased a gel cushion for my husband's wheelchair and an aluminum ramp. If we need one, I will be back to rent or purchase a hydraulic (Hoyer) lift for him. Clean, well lighted venue Courteous staff Ample parking out front

This company took care of my mother's power chair for years and was so nice and informative. After…read moreyears of repairs they told me she was eligible for a new chair. Amazing and friendly people

I purchased a lift chair from Mobility Living on May 2, 2025. This company did not have the chair I…read moreneeded on their sales floor, it had to be purchased from a catalog. I was never told, All Sales Final, before purchasing. Nor did I sign or receive any paperwork concerning their return/refund policy. I also never received receipts for the money exchanged or an invoice. The chair unfortunately, does not suit my needs and I need to return but they refuse to accept the chair back and refund my money. On top of that I feel they took advantage of me by not disclosing all the facts before the transaction occurred. I would not have made a large purchase like this if I had known I couldn't return it for a refund. This was very deceptive and bad business ethics especially since the owner of the company will not contact me to discuss this situation.

Customer service excellent and will work hard to help with insurance. Very good at explaining and…read moregoing over everything. Family owned and operated. Gave military discount.

This business is so impressive! Called and talked to Brian about repair of a lift chair and he…read moreasked what issues and tried to help me over the phone which is amazing in itself; then I needed his assistance and he was able to come to the house and resolve the problem 100%. I am so very happy I called them and he was so helpful over the phone and in person. So refreshing these days!

Not sure they will even care since this is the only review for this "mom and pop" local medical…read moredevice store. To that point, if any other customers will even look here. A sleep apnea diagnosis requiring a CPAP machine brought me in. They have a contract to kick out these devices to service members via Fort Sill's clinic paying most of the tab for the USG. And they clearly know that. The staff was generally laissez fair, tricked out in "scrubs" without any sense of urgency or personal interest. They already broke out the main device without me even having a choice. So, the reason for the 2 stars: I got the distinct impression - shared by a colleague with the exact same experience - that the person that helped us was more concerned about filling the order (with proper pricing) defined by doctor than what I really needed. They glossed over the equipment with a clear lack of empathy or a demonstrated familiarity with the kit indicating it was personal preference. Wow. Essentially, fill the order, give general guidance (nothing is returnable), and let the customer know what they didn't have and they'll let you know when it's in. More to the point...the implied message is that customer service is secondary to filling the order...probably due to the fact they are a sole proprietor or one of a few in the area. How they run out of stock is beyond me when they know they'll be paid and the government will keep sending them "clients" (using the term loosely as the rep was more concerned about billing me properly than whether I knew how to use this completely foreign equipment). Two stars may be too generous and the staff and owners will soon find out that more is expected...especially when you are on the USG gravy train. Bottom line: they clearly feel like they have the market cornered and have tired of effectively dealing with the people side of the business. Very disappointing and, if I was you...spend your money or your insurance company's money somewhere where the customer actually matters.

This is by far the best medical supply business in the area. The staff are very friendly and…read moreprofessional. They have good quality stuff also.

Erroneously placed my account for collections when theywere still getting paid! Never sent me a…read morenoticce, record keeping was abysmal.

Derek no showed the appointment he made with us. Did not text back when we asked if he was coming…read moreand did not attempt to call until almost Noon the next day. Completely unprofessional and lacks any kind of integrity. This is a large national company, not local. You cannot contact a human being. He also made up a lie when I mentioned how long it had been since the doctor had sent the referral he lied and said that Lauren had been trying to contact me for weeks. Ridiculous! This is 2024, very easy to check cell phone records and know if anyone has attempted to call. Complete failure of honesty and professionalism and a complete lack of customer service.

Needs a part for my nebulizer, very attentive, they found my part made was sure I was…read morecomfortable, and got me on the road. Issac was very attentive and so informative. Loved the staff and so helpful and knowledgable.