We had a very good experience with northwest mobility! Rented a small scooter for the day and it…read morewas so easy. Michelle was so friendly and helpful! She had everything ready to go when we picked it up. Went over how to use it and helped load into the car. Her dogs were there and we had fun visiting with them. I recommend this company!

Michelle and the team went above and beyond to install and adjust an EasyLock on our van. Good…read morecommunication and reasonable pricing for this service. Scott S.

Dr Bingham was great. I went forward with eyelid procedure and was amazed at how little pain there…read morewas. Especially considering how delicate the tissues are. During healing i had a concern and dropped by with no appointment. His team took immediate care of me and Dr Bingham was great. I was pretty nervous about doing this and could not be happier with the care and outcome.

After the eye exam itself, the opticians barely paid us any attention. We told them what we wanted…read moreand the optician just kinda fumbled around while the other was clearly surfing the internet. We asked for a specific shape of frames and were hoping to be shown some options, but all we got was to look through a box of frames, none of which matched what we asked for. I don't think that the optician knew the inventory or the styles available. The optician was not at all engaged and seemed disinterested in helping us. When we left, the optician just went back to surfing the internet. The eye exam was OK, but I only saw the doctor after dialation. Someone else did the refraction, so that was odd. There are plenty of optical shops in town, so no need to go back to this one.

I have been back to this clinic for 2 years. This year would have been my 3rd year, but I have…read morechosen to find another place for my eye exams. I love my eye doctor; I hate the billing staff. I also found the employees that help with your frames to be rude. Perhaps, they should find another job or look up what customer service means. The billing department needs to know how to add and subtract. I learned that in the first grade. Good luck to you all that stay with these rude, unhappy people.

I was going to let this entirely weird experience go until I read these repeated references to the…read morerudeness of the staff and other issues which I also experienced. First of all I went in to get tested for glaucoma and cataracts but was subjected to an endless eye exam by an impatient rude condescending know it all early 20 something demanding I answer the questions in a very black and white manner. I assume she cowed most of her "patients" (though she was clearly some kind of tech) into responding the way she wanted them to. I mentioned to the doctor my concerns about the testing being off as a result though he said I needed glasses and he would be concerned about my driving and added " Let me put it this way you would never pass a DMV eye test. I said I begged to differ with him as I had passed a DMV eye test, without glasses, a few weeks prior. Though I can read 6 pt. font without glasses, I didn't want to risk the safety of myself or others so on his recommendation I filled the "prescription". I ordered ( progressive) bi focal and (transitional) sun darkening lens with anti glare and scratch protection. As the weeks wore on though I wore the glasses frequently I saw little to no improvement in my vision wearing them. My chief presenting concern was not seeing road signs at much of a distance however the glasses made NO IMPROVEMENT at all in that regard. Also I cannot wear them at all on my computer though they said they would improve my ability to read on a computer screen. Then I discovered the lens were not transitional and did not darken in sunlight at all. They said I was confused about the terms and blamed me for the error. THEN they tell me I owed an additional 67.00 they tacked onto the bill. Also I received an additional bill for thirty dollars after already paying nearly 400 out of pocket the total bill being almost a thousand dollars. FINALLY I called the billing department who CLEARLY assured me I did not owe the 67 or 30 dollar additional charges. While relieved I had a sinking feeling this would not be the end of this matter and sure enough, it wasn't. Like many said you can't call and ask the simplest of questions on the phone. THEY SAY they will call you back but don't or even bother to let you know when your glasses are ready for pick up. ALL the staff I interacted with seemed short not rude really, but were almost without exception, humorless and VERY condescending. Even the last person in billing who was nice enough to finally split the 67 dollar added fee in half (none of which I should have had to pay) but had to tell me the transitional lens which darken in sunlight are called progressive when indeed they are called transitional . She also had to add at the end of our conversation how PEOPLE don't like being on the other side of anger presumably she meant mine, though I was not angry only irritated and just trying to get my needs met and trying too hard to get them to be accountable which was a waste of my time and energy. Her creepy gaslighting behavior kind of wrecked the positive aspects of her knocking off half of the 67 dollar added fees as well.

My daughter needed a new prescription and they were very attentive, timely and helpful every step…read moreof the way.

From the owner: Bridgetown specializes in your eyes. Our Optometrist perform more than just eye exams for…read moreeyeglasses and contacts. The doctors are proficient in examining your eyes for your ocular medical concerns including cataracts, glaucoma, macular degeneration, dry eyes, allergies, infections and are even able to take care of your pre and post-op care for LASIK or cataract surgery. Please call today if you have any questions and to see if we take your insurance for an eye exam for contacts, glasses, or medical needs.