Do not know where these people learned to change oil etc., tried to sell me everything but a new…read moremotor. Also cross threaded my skid plate bolts by using a impact wrench when putting it back on. Did not even have the common courtesy to let me know. Sorry a** group of people that work there.

Absolutely rude gentleman greeted me at my car Refused to…read moregive me military discount- I had documentation- but wasn't up to his standards Was extremely rude and rolling his eyes while I asked for prices- just kept repeating something over and over $62 and up Then told me I can go somewhere else if I want Apparently he was too busy with the 2 other cars there Will never ever go back !!!! Horrible Horrible Horrible customer service

Very disappointed, I went in to get my truck looked at and I asked specifically can they give me an…read moreestimated cost , he told me yes never did he tell me it will cost to look at and after he came back with an extremely high cost he then stated it would be $75 dollars for 30 minutes for looking at my truck I don't mind for paying for something but be straight toward with me from start , Tim I would never bring anything else to Moore Grant on upper 3rd in Alexandria Louisiana

Woke up on Saturday to a flat. Called them and they were able to accommodate me immediately. Nice,…read morefriendly and great to deal with. Definitely recommend.

Updating again, months after I should have but I came across the useless coupons again recently and…read moream still frustrated. The coupons I was promised arrived and were not valid in any of the western US states we've tried to use them in. Pretty hard to give another chance or feel like it was made right when I can't use the coupons that were sent. In the end, I still feel like I was taken advantage of and we no longer use jiffy lube.

Came here traveling from New Orleans to visit my relatives and wanted to check my oil in my…read morevehicle. I called first to see what time they open and the voice on the phone was very pleasant and helpful. Once at the shop we were greeted by the manager who looked over my vehicle and recommended what was necessary. The professionalism was great. Whenever I'm in the area again and need my vehicle serviced, I will definitely come to this location.

everytime we come here we have wonderful service, respectful, nice, not pushy, and always check…read moreeverything needed! Always quick and easy!

I rushed in 10 minutes till close. They came out to assist me with a smile. Even helped me inside…read morewith my 10 month old grandson. They were very polite and patient. They even gave me a discount after letting me know they were out of the oil I normally get.

They diagnosed and fixed an issue with my 2020 Subaru WRX that two other shops couldn't figure out…read more They took the time to actually investigate the problem instead of running through a standard checklist and calling it quits. Their attention to detail and willingness to dig deeper made all the difference. I wish I could give more than five stars.

Took our church van when the AC went out on the way to camp. After spending $487, it was still…read moresweltering hot on the three hour ride home with fourteen teenagers. Took it to my shop at home and though Darrell's had replaced a part, they also had over filled the Freon. Kind of a rookie mistake if you ask me.

Great auto shop with great people. Would recommend getting work done here. Quality oil changes.read more

They were so helpful and reasonably priced as well! The mechanics don't make you feel like a dummy…read morewhen you're clueless about cars and they don't screw you on your money lol.