This is one of the best...if not THE BEST pharmacys in town…read more They are quick, efficient, and knowledgeable...1000x better than the big box stores like Walgreens and Walmart! Plus they can deliver! A PLUS on all counts : )

Albuquerque City Drug reminds me of the little pharmacies almost on every corner throughout the…read morecities of France. It is small, and may not have everything you're looking for that you can get at a chain drug store, but it's personable and the pharmacist knows his stuff. They spend the time you need to understand a new medication or vaccine they provide. They know you by name and care. If they don't carry something, they will order it for you. The location is perfect. It's Downtown and a couple of doors down from Silver Street Market in the Imperial Building. It's around the corner from the post office and an easy walk to the Alvarado Transportation Center. Those who live in the building, across the street, or nearby don't need to walk far to get the care they need. I don't live that close, but it's worth the longer walk or short car ride.

One day I happened to stumble upon this pharmacy, and I was truly impressed by the amazing deals…read moreand unique finds I discovered. Compared to other chain stores in the area, this pharmacy has, hands down, the best prices on wound care supplies. While their bulk selection is somewhat limited, their prices are still better than the competition. The staff was incredibly friendly and greeted me as soon as I walked in, which made the experience even more welcoming. They have a full-service pharmacy where you can send in your prescriptions, and they also compound certain oral medications. I was pleasantly surprised to see that they carry a wide range of DME (durable medical equipment) items as well. Overall, it's a small but charming place--clean, inviting, and well-stocked. I highly recommend giving them a visit!

Great old-fashioned friendly pharmacy with personal care and attention. No reason to go anywhere…read moreelse.

All people here are amazing! Friendly - smart - nice store - great vaccination service - smiling -…read morelaughing!

This is a hidden gem of a pharmacy with very attentive, friendly, and professional service. I first…read morediscovered this place when trying to schedule my 2nd COVID vaccine. Unlike so many other grocery stores and chain pharmacies, John's had plenty of vaccine on hand and told me to come on over without an appointment. When I arrived everyone was very welcoming. I waited just a couple of minutes before John himself gave me my most painless shot ever. He checked on me a few times during the 30-minute waiting period. I was also able to stock up on masks AND waterless hand cleaner before I left, which were scarce at other stores at the time. They are a small pharmacy but have more than enough reasonably-priced first aid, OTC medicines, and medical supplies to stock your house. I was so impressed by that experience that we've returned to John's for our family's other COVID and flu vaccines. We've received the same excellent service every time. Our autistic son hates getting shots and John was super friendly, empathetic, and compassionate throughout the whole process. He explained what he was doing at each step and genuinely strived to make the experience as positive as possible. This is an excellent pharmacy, far better than any Walgreens, CVS, or chain store you find in Albuquerque. We'll be returning here again and again.

When I was a kid I'd go with my Gramma to the Walgreens, near her house in San Francisco. It was…read morealways an adventure with toys and aisles filled with candy, chips and other goodies. This Walgreens tears that fun memory to pieces. To begin with there are rough looking people all over the parking lot and wandering through the store; I'm fine with that, I've lived in cities most of my life and everyone needs to shop. But the store treats every customer like someone sketchy . I'd say that 90% of the items are behind glass, even innoucuous stuff like deodarant. It's a wonder the employees get any work done because they're always being interrupted with customers needing access to something. The check out on a Sunday was ridiculous, one (very slow) woman working the front. And, no surprise, she couldn't even be bothered to say hello until I asked her how her day was. She just stared at me while her POS refused to read my card, which seems to be a common problem at the Walgreens in this city. One thing they DO still have are great deals if you use the loyalty card. So I bought two 12 packs of Coke and two 8 pack of LaCroix two for one. But this meant I needed a cart. The problem with that is that you can't take the cart out of the store. So after taking 30 seconds blocking the door trying to get out (and making a drunk woman mumble curses at me) the super friendly security guard offered to help me to my car.So the security guard gets one of the stars. , And there were two teen age sisters buying tons of candy in front of me. They'd obviously been given money to spend on whatever they wanted and they were having a great time, which reminded me of those fun days with my gramma as a kid. So they get the other star. Otherwise I'm steering clear of this dreadful location.

In the last few months I have had variations of the same issue:…read more1. Place order for a refill. 2. Recieve automated message saying refill is ready. 3. Go to Walgreens wait in line (10 - 20 minutes). 4. Get to front, find out the order is not ready...but if I am willing to wait 20 more minutes it can be. 5. Leave because of work or other appointment. 6. Return when my schedule permits...to be told they canceled the order because it was not picked up.

This is the best pharmacy we've dealt with. The staff is very pleasant and helpful especially the…read morepharmacist Brian an the pharmacy tech Diana. I recommend them highly to everyone.

The manager at Highland was so gracious to me. A pre filled syringe in my prescription failed and…read moreLawrence gave me a replacement at no charge. Meds are so expensive and that was extremely helpful to me. Thank you again Lawrence.

I've had great luck with Highland Pharmacy, and they have always been friendly and respectful. I…read morereorder my prescription over their phone line a week before it's needed, and it's always ready when I arrive. I always greet them with a smile and I've found that I get better service when I'm patient and friendly - they respond in kind. I called today to see if my newly ordered prescription had been received, and the phone was answered almost immediately. The woman I talked to was very accommodating and said the Rx would be ready when I come to get it. I'm sorry so many reviewers have had bad luck there, but I've been very happy with their service at Highland Pharmacy.

Crank "pharmacist" won't fill your prescriptions if they don't meet the standards of his favorite…read morecomic book. Dangerous, ignorant, and our legislature needs to do something about this. If you love reading Batman, or Spider-Man, or Jesus man, great, but that can't affect peoples access to healthcare.

This Walgreens has gone downhill. Sadly, 65% of the items here are locked up behind glass, which…read moreI'm sure is due to theft. Although locked up, many of the items behind the glass are not high-quality. They look like they were tossed on the shelves and many items looks used or broken. Would avoid coming here!

Best pharmacists in the city. Most experienced, best service. I drive 30 minutes past 5 chain…read moredrugstores to do business here.

I love The Medicine Chest. This an old-fashioned, local, neighborhood pharmacy. I strongly…read morerecommend that you switch your prescriptions to This friendly corner store. Support local business!!

Unbelievable! I have worked in customer service for many years. I find the inability to communicate…read morewith customers who are waiting is appalling to me. I came to the pharmacy to pick up an antibiotic for a friend. I stood there for at least 10 minutes while one guy slowly walked back and forth working the drive thru. Two pharmacists working to fill medication I assume. No one ever acknowledged I was there. One pharmacist or tech don't really know what her title was, looked me straight in the face and said nothing. Mam we will be right with you. Something. Maybe my standards are too high but I see it as common respect to acknowledge someone who has been waiting for quite a bit. Especially when you make eye contact and say nothing. This is not my pharmacy and will never be. I love my Walgreens pharmacy in RR. Attentive and personable.

The pharmacy will not fill my prescription. They are insisting that I received three months last…read moretime I refilled and I only received one month of prescription. I have only ever received one month of prescription at a time so why is this time different?!?!? The box is large and would not fit in the tiny paper bag they use. Only one fits. They said the camera footage "clearly" shows me getting three boxes and I asked to see the footage. They placed me on hold for 16 minutes then hung up on me. I called back and they have not and will not pick up the phone. Now been waiting another 10 minutes with no answer. This is ridiculous. I would not make this much fuss if I actually had received the three months but I didn't. There is no way it's clear on the camera because it is not true. I need to see the footage.

Absolutely terrible customer service at the pharmacy today. The employee working behind the counter…read morewas incredibly rude and dismissive. When I asked a simple question about my prescription, I was met with an eye roll and a condescending tone--as if I was inconveniencing her by trying to get my medication. I expect a basic level of professionalism and courtesy, especially in a healthcare setting. Instead, I walked away feeling disrespected and frustrated. If this is how customers are treated regularly, it's no wonder so many people are choosing to go elsewhere. Walgreens, please do better. Your staff needs serious training in customer service or better yet shut this location down.

I was called an idiot because they couldn't find my prescription at this location by the pharmacy…read more Staff called my doctor and was informed that the prescriptions were ready for pick up. This place is completely unprofessional and the people there are downright rude. Worst Walgreens in New Mexico.