All I can say is WOW! Schaffer's is completely amazing and was the best experience yet. I had gone…read moreto another local bridal store before, and felt completely at home the minute I walked into Schaffer's. You are greeted immediately and taken upstairs to get a tour and have you and your loved ones look through and pick out some favorite gowns. I worked with Kimberly, and she was so attentive and thoughtful. I never felt pressured once and she was a seasoned expert. She knew exactly what to add to the gown (straps, belt) and took my feedback and what I liked and adapted throughout the appointment. I felt so supported and beautiful the ENTIRE time. The gown selection was one of the best I have seen, and they had a wide variety of sizes which I appreciated to really see how the gown will look in real life. The dresses are split up by price point, making it very easy to stay within your budget going into it. I cannot wait for my gown to come in! I love that they have in house alterations to ensure your gown looks absolutely perfect once it arrives.

I purchased my dress from Schaffer's in West Des Moines!…read more My saleswoman was great and was so patient while I made my decision. She was well informed and make checkout process so easy. The on site tailor they have there is great, and made sure my dress was perfect!

Shout out to Cassidy and Ace for an unexpected experience for a plus size beauty. Messaged online…read moreabout our last minute needs. Cassidy messaged back quickly explaining how to book an appointment but also encouraging us to just come in given the circumstance. When we walked in every crew member acknowledged us and Cassidy introduced herself and are consultant, Ace. My expectation was that they would pull out a few dresses that just might fit, however what they had in sizes up to 30 were several dresses in several colors and several styles to choose from. Although Ace was serving another customer she somehow managed to be mindful and ready to help at any moment. My granddaughter tried on several dresses in several styles and was able to even try on a couple that were too big, which is an unusual thing and totally unexpected. Ace was right there to provide feedback on each dress and help making sure it was on properly and suggestions as to modifications that would help it fit best. Each of the dresses were well made with quality material and excellent sewing. When we left the store I truly was not sure if I was more pleased with the dress or more pleased with the experience that they offered. We left with an amazing ball gown that was priced more than fairly, but a day later I have to say what was most valuable was the incredible experience from the first message received back from Cassidy, to every face acknowledging us when we walked in the door to the abundance of beautiful dresses and gowns to choose from, to being able to try on something a bit too big, and the one-on-one assistance Ace was able to provide us. I think of the experience as unexpected because I did not expect to leave the store with a dress and I did not expect the Queen for a Day experience the team provided. I have two daughters that are too old for prom, and one more grandchild that at this point I'm eagerly awaiting prom so we can return to Stacy's.

I'm shouting at the top of my lungs, Brides - this is where you want to be! Ace is AMAZING!!! Her…read morecustomer service is what made us come back and say Yes to the Dress! Between Ace and the owner , we felt hands down our order, the dress, everything would be in good hands and nothing to worry about. They were beyond patient, tried on about 20 dresses and made the experience everything it should be and more. Want to feel special? Want to feel like you matter? This is the only place you should be going. Thanks again Ace!

Jenny is the rudest person ever DO NOT SHOP here! Called like 3 times and she kept hanging up on…read moreus. We were trying to situate an appointment for our wedding party and she flat out just lost our business being so rude without cause. Men's warehouse helped us out all 15 of us. Thanks Jenny your loss

The policy for trying on suit rentals is absolute trash. They won't even let you try on the jackets…read moreto see if it looks good or not. On top of that, they keep the $40.00 deposit . This place is a scam.

I had an amazing experience with Haley! She was fun, helpful and really good at helping find the…read moreexact style and fit of my dress! My wedding was only seven weeks away, and my style was specific, but they made it happen! I enjoyed all the staff and also loved the alterations department with Sladjana! While getting my dress altered, Kate was very intentional to bring me a fan and cold water periodically! I would highly recommend David's bridal to any bride looking for a friendly environment and beautiful dress! Thank you girls for creating such a fun day for my family and I!

Horrible place to work. I felt that if you weren't into video games or comic con and nerdy things…read morethey would sit there and make fun of you. They would talk smack about clients all the time. They only gave really one day of computer training if that and barely any time for on the floor training. They would do mock appointments and expect you to know everything. And they want you to sell and pressure brides into buying a dress on there first try on they don't want brides to go anywhere else. Wouldn't let brides look on the rack at dresses they had to come prepared with pictures and know what they want that day

The dresses are very Good, but for one they measured us wrong, and said we are fatter then we are…read moresecond they were sl*t shaming us, and the lady told us to pick a dress or not because she thought we couldn't pay and she said to leave her alone if we couldn't pay, and the lady followed us everywhere and kept saying things about the dress and how it looked bad on us, the dresses are fine but the service could be better! And I went to the store to find a quince dress and told them what they wanted and they yelled at me and said Go find a designer then! this place is not a 5 star place it has its down sides.

Wonderful dresses with an affordable price! They also do alters/hemming free of charge!read more

The owner Marilyn helped my partner and I out today swiftly and gave her amazing perspective on…read morewhat dress choice she should go with, down to color coordination and sizing! Awesome customer service, selection for all sizes, and for more than just quinceañera attire! She also does in house alterations - and the suits were really good quality and everything at a reasonable price. Definitely recommend 10/10 . We will be back!! Thank you Marilyn

The worst customer service EVER!! They denied they clearly made a mistake and wouldn't accept…read moreresponsibility. Now I have to go home and try to fix all 100 ribbons I ordered from them for my daughters quince. NEVER AGAIN will I do business with these people