Modern gas is very unreliable. I call them to place an order for delivery December 16th. It's now the 24th. Called them numerous times, they said that my order was placed.and still no propane delivery. I've had to use space heaters so I wouldn't run my tank empty. read more

Every year I have the same problem I call for delivery they told me you are on the schedule for the day and never show up it is the third day they telling me they will deliver tomorrow never came. Something is very wrong with that company read more

Can't beat modern gas when it comes to refilling 20 pound tanks also they are a large supporter of the Gojo bicycle ride which Benefits Saint Joseph great job read more

I have had Modern Gas for many years.The last two years I have spent time in Florida over the winter and didn't use much propane. I recently received a bill for tank rental for one year as I haven't had any delivery. I wasn't aware of this policy that if you don't use a minimum on 100 gallons they charge you. I asked them to remove the tank. They took my credit and applied it towards the rental fee. In addition they said that they would credit me for the remaining propane after the "pumping " fee to remove the gas.and $150 to take away the tank. It appears Modern Gas is just one big scam. I would think before I used their business! read more

Had my own tank, came the house. gauge needed to be replaced. no one would do it. it only runs my whole house generator ( they knew this) don't need much propane. they took away my full 100-gallon tank and replaced it with a rental. I thought I had a credit for a whole tank. NO! The rental blew my credit. Last fill with them. Buy my own tank. read more

Buyers beware. Highest prices, if you cancel $150 pick up fee on tank and 70cents restocking fee on returned gas. Awful customer service. My family and myself tried to keep them for our Propane provider for both our homes and rental properties, they were not interested in coming close to other providers prices. I was with them for over 15 years as an autopay customer. They don't care. read more

Will and Marquise came and did an installation for me. I could not have gotten any better of a professional job. They were so customer friendly and the installation is flawles. I would recommend Modern Gas installation and repair to my family and friend. A better experience you will never find. I give them five stars without hesitation! Carol Strickland read more

We have used Modern Gas for two years now and I find them to be friendly, honest, fair and professional. Their customer service is polite and personable and their technicians are prompt and knowledgeable. Highly recommend. read more

They are down the road from me. Bought my own 500 gal tank. Used the previous propane company to install the lines which wasn't the best of installs. Waited two weeks for them to come fill the tank and got feed BS. Got fed up and called MODERN GAS ,and within 2 hrs tank was pressure tested and filled. Got a great price on the propane as well as the other company was being deceptive and charging me $1.50 more per gallon. Greaat guys there, super friendly and reliable. I like to keep my money local and these guys earned my trust. Try them out you will be happy with the service you receive read more

Rude lady at reeders! Lied to us saying we were scheduled delivery for yesterday no one showed up! Called next day telling them no one showed up and lady was rude over phone saying they don't have us on schedule and the guy will come out when he's in the area and did not care that we had NO PROPANE left! She told us we can find someone else! Horrible zero stars if possible!!! Going elsewhere! read more

They don't respond to calls, who closes sales calls and service problems at 4:30 pm with the worst after hours answering service that will NOT contact anyone from the company fir an emergency call. read more

Modern Gas has been exceptionally responsive and courteous from the get go. Set me up conveniently on no-hassle auto pay for the end of each month, consistently ensures my tank is filled when it drops below a certain level, and they have "Pete", my technician who fills my tank & knows his job --(and it doesn't hurt that my dog adores him). Office staff knowledgeable, helpful. Wish everyone in PA were like these people at Modern Gas. As a consultant for organizations nationwide, I will cite their example over and over. 6 out of 5 stars. read more

Very rude ppl !! They never come on time !! Never they help any one ! THEY ARE OVER PRICED read more

We are current customers of Modern Gas on an auto fill program. They forgot to fill our tank and when we called this weekend to have them come as the tank was empty, we were told we would have to pay $250 cash. The emergency driver is rude and they don't have customer service to speak with on the weekend. Very poorly managed!! Switching Monday! read more

Been a customer since 2006 looking for a new service now every dealing with Tannersville office over the years very rude now ran low on gas they used to come around and check your gas level now I have to do it myself I don't trust them to be there anymore. Run low on gas and you get rudeness from the office can they actually due there job. Delivery guy stating they cut the amount of people working. I shouldn't have to be that low on gas because of this. I was that low on gas put an order in and office stated they'll be there when they'll be there, not that day when I'm that low on gas. read more

I have been a long time customer of Modern Gas. Now all of a sudden I can't seem to get a delivery without several excuses as to why they haven't come out to my house yet, even after I watch their truck drve right past my house. read more

I scheduled service yesterday with Modern Gas. They are extremely friendly and helpful. The serviceman showed up and couldn't have been more helpful. They had me up and running rather quickly and he was friendly, professional and efficient. I highly recommend them and will continue to use them. read more

I have been receiving propane from this company for 6 years. Dawn has no customer service skills what so ever. I once asked to have my fireplace cleaned. I made an appointment and was given a time frame 8-2. I made arrangements for my mother to come to my house because l work. I came home from work around 3 and no one showed up. I called and she said no one was available and had a nasty attitude. I said then, I wanted to switch companies but i have them another chance. Now, a year later, she was rude again. I merely have a suggestion about if a customer has a past balance, when the person calls to take a payment (which she was very nice) they can mention how imperative paying the balance is in order to get a refill buy a certain timeframe. I never tried to blame the company for me not remembering. I only have a suggestion. Humans forget. Dawn flew off the handle by berating me. I will surely find a new company. Don, get you employee some help. She is a very unhappy, angry person when no customer service skills and you won't keep customers for long with her there. read more

I am usually not the type of person to write reviews but I was so disappointed with Modern Gas Sales' service that I feel the need to. I had gotten a new tank when I moved into my rental house in 2015. It is only used for the stove top and oven, so it was still almost full as of April 2017. I came home after being away for several days and tried to cook something to find my oven wasn't working. I went to check the propane level only to find my tank was missing! I called Modern the next day and the woman on the phone explained they took my tank because I had not ordered a refill since I bought the tank and there is a "for sale" sign in front of my house so they just assumed no one was living there and took it. I have a glass door right next to the tank and you can clearly see my belongings in there, indicating someone is living there. I asked why they never called me or my landlord and all I got was "I don't know." The lady was very unapologetic and tried to turn it around on me saying that they picked it up several days ago so why was I just noticing now. I had to explain to her that sometimes people leave their house for multiple days and that just because you see a "for sale" sign doesn't mean no one is living there. I asked when they could come replace the tank. I was told the soonest they could come out was a week from when I called. I said it was absolutely ridiculous that they made a mistake and were not making it a priority to correct it. But it didn't seem to matter much to the woman on the phone. When they do replace the tank, and after however long it takes to run out, I will definitely be switching providers. read more

I scheduled appointment for survey to be done , appointment was scheduled for between 12-4 , on the day of the appointment i received a phone call before 10am with the driver saying he will be in the house in 30 min ,to whom i explained that we are not at the house cause we live in NYC , and that's why the appointment was scheduled the way it was , his response was : if ill have time ill come back, my father drove all the way to PA for this appointment but they couldn't seem to care less , so i called the company and the phone operator named: Don was very disrespectful , , who started raising her voice on me and giving me attitude , when I asked to speak to a supervisor or anybody over her, she claimed there is nobody over her , I am very disappointed with them, and definitely do not recommend them to anybody , people in ameri gas are much more pleasant and more responsible , if there was an option for negative stars , I would have given them that read more

I have had Modern Gas Tanks at my cottage since I bought the place, Over 21 years. Tanks were old and rusted, so This year they send me a "TANK RENT BILL" because I don't use a ton of gas, A tank or two per year. 50$ tank rent. When they delivered the tanks to my residential home, They rolled the empty tank and hit my siding and put a hole in it, I did not complain. another day they came and filled my 200 gallon tank, an hour later, There was gas squirting out at a high rate, very stinky, I called and they told me to hose down my tanks. I didn't complain. They came ant took that 200 gallon tank with 3/4 full. no reimbursement for me. But, Still I didn't complain. But I am now done holding my words back.. so this past weekend they came and took my 2 - 100 pound tanks which were still 3/4 full. no credit, JUST AN FYI. If your looking for any type of customer service, DONT LOOK HERE. Must be new owners or something in the Moosic Location. read more